Midtown Plumbing, LLC

Great response and service from Midtown. I was able to get an appointment with them quickly compared to others I tried. Matt was courteous and knowledgeable. He explained the problem and quoted a reasonable price to repair. He completed the work promptly and thoroughly. I will definitely call Midtown again.

Russell was the gentleman who helped me!! He was on time and super professional and helpful. I’m definitely requesting him for all my future plumbing needs

Excellent! Russell was knowledgeable, trustworthy and provided multiple options for the more extensive work that I needed professional advice on.

Great, repaired quickly and easily!

I called on a Monday and was able to get an appointment for Wednesday. The office staff was accommodating to my schedule. Midtown Plumbing was responsive and prompt. The work was completed by a friendly service tech in a timely manner. I received a text telling me who was coming to my house with the experience and the tech called before my appointment timeframe to let me know when he would arrive. This is the 3rd time I’ve used Midtown and they will continue to be my go-to for plumbing related issues.

Great. Matt was Professional and honest, explained the problem and answered my many questions patiently. Will ask for him and use their services again.

We had a great experience with Midtown plumbing! They were excellent with communication and follow up, sent a picture and information on the service technician when they were on their way, and the quality of the work was great. We have had them come back for multiple projects.

We are so excited that Midtown Plumbing is now servicing our area. We as well as a few of our neighbors have used them and have had exceptional service. It’s nice to support a trustworthy small town business! I highly recommend for all of your plumbing needs!

I just had a horrible experience with Midtown Plumbing, LLC. They were scheduled for last Friday, which I had to cancel for medical reasons, and rescheduled and later confirmed for Tuesday. They showed up Monday, which the owner insisted wasn’t his fault because computer systems are man-made and make errors (after Amber the scheduler told me earlier that Monday’s appointment was the one I scheduled, despite confirmations for Tuesday). The technician told me that it seemed to work out well on Monday because we already had the appointment for Tuesday. Amber, the scheduler, called and left a message for me Monday, right as the plumber left, to call to schedule completion of work, which — given that we had confirmed Tuesday already — I assumed was for the second bathroom in our house that was having trouble. I didn’t get a chance to call her on Monday, because my entire day was messed up by the plumber coming on the wrong day, which the owner said again he was sorry that happened but computers make mistakes, continuing to blame the computer instead of accepting any responsibility for doing anything wrong. Tuesday morning came and went. No one showed. I called today and was told by Amber they couldn’t come out until Friday now (as we’ve had two tubs and two toilets clogged for our family of seven). I scheduled that because I knew it would be unlikely to have anyone else out before then because I would be starting fresh with a new plumber instead of simply trying to get work completed that had been scheduled for Tuesday. She said they couldn’t come Tuesday because I didn’t have a clear path to the bathroom for their equipment to pass through, and I explained (again) that I didn’t have that clear on Monday because they weren’t supposed to come on Monday but that the plumber said Tuesday would be fine as long as the path was clear, which I assured him it would be. The owner insists all conversations were recorded, as a threat that I would be “legally responsible for anything I said” if I wrote a negative review. I hope they are recorded, because they support my record of events. He also said that because I was going to post an honest review about my experiences, he was canceling the already scheduled Friday appointment. (He did offer to refer to me to a few other places, which I declined because I don’t want to work with anyone he would recommend after the poor service from him. But this indicates that he felt comfortable enough to refer me elsewhere, as he wasn’t comfortable working with me but felt fine connecting me with colleagues.) I asked, “so you’re refusing to complete my service?” And he said yes because of all the “he said, she said” dismissing that everything I claimed was on record. I began to cry, and he laughed. I have no doubt I would have been treated with more respect by the owner if I were a man, but my husband has been dead almost two years so having him call wasn’t an option. Even if I’m misreading the misogyny, steer clear of Midtown. They seem fine at first, but they showed up on the wrong day, didn’t show up on the right day, and then canceled the rescheduled appointment (rescheduled from the day they didn’t come) because I complained.

The work was well done; timely, efficient and professional. I highly recommend this group.

As quoted , exceptional, timely, professional. It look awesome. We are very pleased.

Great service. Punctual and professional. He fixed the problem in a timely manner and was very informative. Went above and beyond.

Our technician Rob was awesome! Would use Midtown again in a heartbeat. Thanks for the great service!

Great! Easy experience! I would use them again.

We called Midtown Plumbing when we were having issues with our tub. They responded promptly and were able to fix the problem quickly. We will definitely be using them in the future for all of our plumbing issues. We highly recommend them as their staff is knowledgeable, courteous and professional.

Midtown Plumbing was very responsive and did great work! We are so pleased with the work they did to help complete our outdoor project!

Midtown Plumbing came highly recommended to us and we have been nothing but pleased with their services from the time I made the initial telephone call to set up our appointment. Every encounter with a representative from their company-being the receptionist, the owners or the guys who came out to do the work, has been extremely positive! They are always friendly and eager to help. They replaced all of our toilets and fixed both our dishwasher and shower in a timely manner. I highly recommend this company! Remove review

I called Midtown Plumbing to help address a shower issue. They only fixed the parts that were broken instead of replacing all fixtures and matched exactly the new parts to the remaining fixtures in place. They were efficient, responsive and did an excellent job. I will be using Midtown Plumbing for all of my plumbing needs.

He was very personable and he did a great job! Highly recommended!

I couldn't be more satisfied with the service and quality of work completed by Midtown Plumbing! Not only were they prompt in response during emergency hours, but Michael and his staff were extremely friendly and put our minds at ease during this hectic time for us. I will definitely be using them again in the future and I highly recommend them for all of your residential plumbing needs and emergencies!

Mid Town was a great subcontractor for our remodel. They were always prompt and polite. Did a great job. We had an issue towards the end of the project (not their fault!) and they promptly fixed it for us.

I have used Midtown Plumbing multiple times since moving into our home last year. They were recommended to me by many friends and for good reason! Unlike others, they are extremely responsive and punctual. The first time I called, my husband and I were convinced we would be buying a new hot water heater as that was what another plumber had told us. Midtown came, inspected the problem, and discovered we just needed a new shower head! They ended up saving us thousands of dollars, for which we were very grateful. Other times, they have quickly repaired an overflowing toilet and a toilet handle. Their prices are competitive, and the service is excellent. I would highly recommend Midtown Plumbing.

Great! They were very professional and prompt with answering our cal. They always call to check to see that we were happy with the service which is very unusual with service companies.

Midtown Plumbing did an excellent job of replacing these items. They were very professional and I felt very comfortable dealing with them. Their suggestions and recommendations were great and I am very pleased with the results. The price included all fixtures which I felt was extremely reasonable. I would not hesitate to call them again.