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Michael & Son

4.5(
1,159
)

Plumbing, Electrical, Heating and Air Conditioning,

... +9 more

About us

Michael & Son Services provides expert plumbing, electrical, heating & cooling service for residential customers. We offer 24/7 emergency service, financing options for any size job & pride ourselves on exemplary customer service. We are licensed, bonded & insured with over 35 years of experience behind us.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Drain & Pipe Cleaning, Rooter Service, Garbage Disposal Repair & Replacement, Toilet Repair & Replacement, Water Heater, Water & Sewer Lines, Electrical, HVAC, Heating & Furnaces, Central Air & Light Commercial Electrical Services, Septic Pumping

Services we don't offer

Drywall Repair & Handyman Services.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.51,159 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
11%
3
8%
2
5%
1
6%
Rating CategoryRating out of 5
quality
4.6
value
3.9
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Write a review
Showing 976-1000 of 1159 reviews
William S.
11/2015
5.0
electrician, lighting, plumbing
  + 1 more
unknown
Description of Work: Replaced dimmer switch
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Response from Michael & Son
Thank you so much for taking the time to give us high marks. We appreciate your business. Have a fabulous week. -Lou Rizkallah General Manager 919.571.5000
Catherine T.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Cleared outside lines
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Michael & Son
Thank you for the great rating. We appreciate your business and hope you have a great week. -Lou Rizkallah General Manager 919.571.5000
Kerry S.
11/2015
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Michael & Son
Thank you for the excellent ratings! We appreciate your business and hope you have a great week. -Lou Rizkallah General Manager 919.571.5000
Michael L.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced kitchen cabinets needed to |1 Mount new faucet to new sink |2.Reconnect water to sink and dishwasher (hose already @ sink) |3.Reinstall and connect garbage disposal |4.Provide and replace sink basket in one sink |5.Replumb drain lines. (new sink lower than old) | |Arrived on time at 0900. Informed of price and agreed. |Left for parts 1 1/12 hours |Finshed job up 1400-1430 | |Had to tighten loose connection undersink as wife told me it was leaking. | |Thought the price was a bit excessive. The connections to sink was sealed using plumbers putty NOT gaskets. Need to get job finished quickly. We had been without sink for over a week during the cabinet install. | |They were prompt,professional and clean. $$$ |
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$900
Response from Michael & Son
Thanks so much for taking the time out of your day to write a review. We appreciate the high marks and are glad we were able to assist with your plumbing needs. Have a fantastic weekend and feel free to contact us if you'd like to offer any further feedback. -Lou Rizkallah General Manager 919.571.5000
Thomas M.
10/2015
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Michael & Son
Thanks so much for taking the time to give us high marks. We appreciate your business. -Lou Rizkallah General Manager 919.571.5000
Diane H.
10/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Hot water heater was in disrepair. They came and fixed it.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Michael & Son
We appreciate the high marks and value your business. Thank you for taking time out of your day to share your experience with others. -Lou Rizkallah General Manager 919.571.5000
Thomas H.
10/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: It was more expensive than I anticipated
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Michael & Son
Thanks for your honest review. We're happy to hear you were pleased with the quality of our services and the professionalism of our technicians. However, we regret that you found our pricing high. If you'd like to offer further feedback, please call me at the office. Have a great week! -Lou Rizkallah General Manager 919-571-5000
Glenn D.
10/2015
4.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from Michael & Son
Thanks for taking the time to review our services. We value your business and your feedback. Have a great week. -Lou Rizkallah General Manager 919.571.5000
Margaret S.
10/2015
2.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: We stopped working with them after the service call. Technician was condescending and rude to my USN veteran husband & disabled adult son. All they wanted was to sell a new HVAC. We found a competitor that got our a/c running for $150 less than their tech quoted. I would not recommend their service.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$100
Response from Michael & Son
We deeply regret that you had an unpleasant experience. We respect and revere our veterans, and we partner with organizations that improve the lives of those with disabilities, so we are shocked to hear about your interaction with our technician. We find this behavior unacceptable. Please expect communication from us soon. We will be reaching out to you to get more details. Sincerely, Lou Rizkallah General Manager 919.571.5000
Charles B.
10/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Replaced Toilet.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Michael & Son
We appreciate your business. If you'd like to offer further information about your experience with us, please feel free to call me at my office. Have a great one. -Lou Rizkallah General Manager 919.571.5000
Richard H.
10/2015
3.0
plumbing, wells
  + 0 more
unknown
Description of Work: Much more expensive than unexpected. Needed to have a call back and the equipment installed still doesn't work as well as replaced item.
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$800
Robert W.
10/2015
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Michael & Son
Thanks so much for the high marks. We appreciate your business and hope you have a great weekend. -Lou Rizkallah General Manager 919.571.5000
Kelly S.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They were amazing and went above and beyond what was asked.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Response from Michael & Son
Thanks so much for the kind words. We believe in exceeding expectations at every service call; in fact, that's our company mission. We appreciate your business, and hope you have a great weekend ahead. -Lou Rizkallah General Manager 919.571.5000
Emily N.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They're super professional and very thorough with your problem. they're a little on the expensive, but they are honest and worth the price.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Michael & Son
We appreciate your taking the time to write such a complimentary post. We're so glad you saw the value in our professionalism, expertise, and service. Thanks so much for your business, and have a fantastic week. -Lou Rizkallah General Manager 919.571.5000
Matthew G.
10/2015
5.0
plumbing, generator service
  + 0 more
unknown
Description of Work: Found leak. Great service and speed, especially on a Sunday!!!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Michael & Son
Thank you for the great review. We'll be sure to pass it along to your technician, Mark! Have a fantastic week, and know we appreciate your business. -Lou Rizkallah General Manager 910.571.5000
Barbara A H.
10/2015
4.0
plumbing, generator service
  + 0 more
unknown
Description of Work: They checked the light switches in the hallway and replaced one. They added a new switch in the box. Both things they did were successful, but for the amount of time they were here we thought they were very expensive.
Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
5.0
punctuality
5.0
$384
Response from Michael & Son
Thank you for your honest review and for giving us a great overall rating. We're happy to hear that our electrical department was successful in assisting you with repairs, but regret that you found our pricing high. Your feedback is very important to us, and if you'd like to provide more information, please feel free to contact me personally. Have an excellent week. -Lou Rizkallah General Manager 919.571.5000
kristen C.
10/2015
5.0
plumbing, generator service
  + 0 more
unknown
Description of Work: Check for a water leak. None found.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from Michael & Son
Thanks so much for the great marks. We appreciate your business and hope you have a great weekend. -Lou Rizkallah General Manager 919.571.5000
Steve D.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Super troubleshooting, answered all questions, provided insight on issue, resolved issue, fees were fair, employee was professional and persistent.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Michael & Son
Thank you so much for the great review. We appreciate your business and hope you have a fantastic week. -Lou Rizkallah General Manager 919.571.5000
Susan K.
10/2015
5.0
plumbing
  + -1 more
.
Description of Work: Electrical Date of service:9/17/15 Cost of service:878$
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Michael & Son
Thank you for taking the time to give our electrical department high marks. We appreciate your business! -Lou Rizkallah General Manager 919.571.5000
Mary M.
10/2015
5.0
electrician, plumbing
  + 0 more
unknown
Description of Work: electrical work excellent
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Michael & Son
Thank you for taking the time to give our electrical department such high marks. We appreciate your business! -Lou Rizkallah General Manager 919.571.5000
Richard W.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Responded immediately to a plumbing problem. No parts on truck to make repair on first visit. Very late to second appt.tech was diligent and hard working. 3rd visit required due to incorrect parts ordered by tech on first visit. Would use them again due to experience with tech doing actual work.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$1,355
Response from Michael & Son
We appreciate your review. While we regret to hear that the repair process took a bit longer than usual, we certainly like to hear that our technician provided expert service for you. Thank you very much for your business. We hope you have a great day. -Lou Rizkallah General Manager 919.571.5000
DWIGHT M.
10/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: Very thorough.
Rating CategoryRating out of 5
Response from Michael & Son
Thank you for letting us know we were very thorough. We would love to know more about your experience with us in order to better understand the overall rating. Please let us know if you can. We appreciate your business. -Lou Rizkallah General Manager 919.571.5000
David M.
09/2015
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Michael & Son
We appreciate the great review! Thank you for your business! -Lou Rizkallah General Manager 919.571.5000
Phill S.
09/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$300
Response from Michael & Son
Thank you for the excellent overall rating. We appreciate your business and hope you have a great week. -Lou Rizkallah General Manager 919.571.5000
Linda M.
09/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,600
Response from Michael & Son
Thank you so much for taking the time to give us such high marks! We appreciate your business. -Lou Rizkallah General Manager 919.571.5000

Contact information

4001 Atlantic Ave, Raleigh, NC 27604

http://www.michaelandsonraleigh.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Electrical,
Heating and Air Conditioning,
Water Heaters,
Lighting,
Drain Cleaning,
Ceiling Fans,
Generator,
Sewer Cleaning,
Wells and Pumps,
Natural Gas Lines,
Drain Pipe Installation

FAQ

Michael & Son is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Michael & Son accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Michael & Son offers free project estimates.
Yes, Michael & Son offers eco-friendly accreditations.
No, Michael & Son does not offer a senior discount.
Yes, Michael & Son offers emergency services.
Yes, Michael & Son offers warranties.
Michael & Son offers the following services: Drain & Pipe Cleaning, Rooter Service, Garbage Disposal Repair & Replacement, Toilet Repair & Replacement, Water Heater, Water & Sewer Lines, Electrical, HVAC, Heating & Furnaces, Central Air & Light Commercial Electrical Services, Septic Pumping
Drywall Repair & Handyman Services.

Contact information

4001 Atlantic Ave, Raleigh, NC 27604

http://www.michaelandsonraleigh.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day