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Michael & Son

Plumbing, Electrical, Heating and Air Conditioning,

About us

Michael & Son Services provides expert plumbing, electrical, heating & cooling service for residential customers. We offer 24/7 emergency service, financing options for any size job & pride ourselves on exemplary customer service. We are licensed, bonded & insured with over 35 years of experience behind us.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Drain & Pipe Cleaning, Rooter Service, Garbage Disposal Repair & Replacement, Toilet Repair & Replacement, Water Heater, Water & Sewer Lines, Electrical, HVAC, Heating & Furnaces, Central Air & Light Commercial Electrical Services, Septic Pumping

Services we don't offer

Drywall Repair & Handyman Services.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.51,159 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
11%
3
8%
2
5%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
3.9
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 951-975 of 1159 reviews

Nikki M.
12/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Repaired a toilet clog and fixed a leaky showerhead

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Michael & Son
Thank you so much for the great marks. We appreciate your business and wish you a wonderful holiday season. -Lou Rizkallah General Manager 919.571.5000

Yolanda R.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They fixed leaky sink. It went well and they provided good service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Michael & Son
Thank you for the excellent rating! We're happy we were able to assist you with your plumbing needs, and we appreciate your business. Have a wonderful holiday. -Lou Rizkallah General Manager 919.571.5000

Cedric C.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Their service was great and their professionalism exceeds all others. I have used them for 2 projects and they were excellent on both occasions.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Michael & Son
Thank you for your loyalty and kind words. We're so grateful for your business! -Lou Rizkallah General Manager 919.571.5000

Hong Z.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: installed garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from Michael & Son
Thank you for the great rating. We appreciate your business and hope you're enjoying the holiday season! -Lou Rizkallah General Manager 919.571.5000

Rachael G.
12/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Michael & Son
Thanks for the great rating! Have a wonderful holiday season, and thanks for your business. -Lou Rizkallah General Manager 919.571.5000

Tim H.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: A bit of a mixup with the initial appointment but they worked hard to fix it. The person who worked on our problem was friendly, professional, and though. We are very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Michael & Son
Thank you for your patience and allowing us to make things right. We appreciate your business and wish you a wonderful holiday season! -Lou Rizkallah General Manager 919.571.5000

CANDACE H.
12/2015
4.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Replaced a drain under my sink due to a clogged disposal.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$160

Response from Michael & Son
Thank you for taking the time to give us a great rating. If you'd like to provide further feedback so that we can improve our services, feel free to call me personally. We appreciate your business. -Lou Rizkallah General Manager 919.571.5000

Susan M.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: install vent on washing machine drain pipe

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Michael & Son
We appreciate your taking the time to give us a great rating. Have a wonderful holiday season! -Lou Rizkallah General Manager 919.571.5000

Brian M.
12/2015
5.0
electrician
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$50

Response from Michael & Son
Thank you for taking the time to get us a great rating. We appreciate your business! -Lou Rizkallah General Manager 919.571.5000

Idelle V.
12/2015
5.0
electrician
  + -1 more
unknown
Description of Work: The approximate date of service was April 19, 2015 and the approximate cost of service was $129.00.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Michael & Son
Thank you for the great rating! We appreciate your business and wish you a warm holiday season. -Lou Rizkallah General Manager 919.571.5000

Leon K.
12/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Water Heater replacement. Arrived on time, quality work, gave us 3 options to choose from.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Response from Michael & Son
Thanks so much for your review! We're so happy you had a great experience with our technician. We appreciate your business and hope you have a wonderful holiday. -Lou Rizkallah General Manager 919.571.5000

Brian W.
12/2015
5.0
electrician
  + -1 more
.
Description of Work: I needed a light added to my pantry and a GFCI outlet replaced. They arrived when they said they would (which can not be overstated). The price they quoted was the price I was charged. I am happy with the work they did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Michael & Son
Thank you for taking the time to give us a wonderful review. We appreciate your business and wish you a wonderful holiday season! -Lou Rizkallah General Manager 919.571.5000

JOE M.
12/2015
5.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
unknown
Description of Work: Air conditioner was not turning on. I needed a new breaker. The electrician pinpointed the problem immediately and fixed it quickly. Was very pleased with their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Michael & Son
We're so happy you were pleased with the service you received. Thanks so much for taking time out of your day to write a review for us. We appreciate the business! -Lou Rizkallah General Manager 919.571.5000

Brian W.
12/2015
3.0
plumbing
  + -1 more
.
Description of Work: First the good. They showed up when they said they would. They were very clear what the price would be and there were no surprises. Now the bad. I had a water leak with our master bath tub. They did not find the leak. They did see a previous leak from the master bath shower, which was a red herring. *I* eventually found the leak myself and determined that the shower no longer leaked.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$300

Response from Michael & Son
We're so sorry to read that our technicians failed to detect a leak in your bathroom. Although we appreciate the high marks you gave us for our transparency and courtesy, we regret that you did not receive superior service from our technician. Please call us further if you'd like to provide additional feedback; it helps us to improve the customer experience. -Lou Rizkallah General Manager 919.571.5000

Jude S.
12/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Michael & Son
Thank you for the great review! Hope you enjoy your holiday season! -Lou Rizkallah General Manager 919.571.5000

Maggie C.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: highly professional company |fixed problem after trying EVERYTHING! |would not leave until successful |courteous and prompt
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Michael & Son
A huge thank you for taking time out of your day to write a review for us. We love hearing that we exceeded expectations. Thank you so much for you business, and enjoy a wonderful holiday season. Stay warm! -Lou Rizkallah General Manager 919.571.5000

Liz A.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Very nice and professional. Did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Michael & Son
Thank you for taking time out of your day to write a review for us. We appreciate your business. Here's hoping you had a fantastic Thanksgiving, and warm wishes for a wonderful holiday season. -Lou Rizkallah General Manager 919.571.5000

JAMAL K.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: date of service was 05/25/2015 cost of service was $29
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Michael & Son
Thanks for the great review. We appreciate your business and hope you have a wonderful Thanksgiving! -Lou Rizkallah General Manager 919.571.5000

Norman B.
11/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: Overpriced for ordinary work quality. Ivwould not use again.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$1,200

Response from Michael & Son
We appreciate the honest review. If you'd like to provide more detail, please do not hesitate to call. Your feedback is important. -Lou Rizkallah General Manager 919.571.5000

Wendy A.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: After a home inspection (for sale of my house), there was a suspected leak that could have required cutting a large hole in the family room ceiling. I called Michael and Son as they had access to a small camera probe. From the scheduling (and the scheduler and I had a conversation about details of what I needed), follow-up via email, call(s) on the day of the appointment, and technician visit, everything was handled professionally and went smoothly. The technician was friendly and helpful and provided me with a diagnostic report and pricing estimate that I could provide back to the buyers. He worked thoroughly but carefully so as not to open up too big a hole in the ceiling or leave a mess. He explained everything to me to my satisfaction. I was satisfied with this visit from Michael and Son.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from Michael & Son
Thank you so much for sharing your experience with others. We're glad you had a great experience with Brooks, the technician who visited your home. We appreciate your business and wish you a great holiday season. -Lou Rizkallah General Manager 919.571.5000

John P.
11/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Replaced water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from Michael & Son
Thank you for taking the time to give us a great review. We appreciate your business and hope you have a great week. -Lou Rizkallah General Manager 919.571.5000

Alison B.
11/2015
4.0
electrician, plumbing
  + 0 more
unknown
Description of Work: A little disappointing. I needed to have a remote replaced for a ceiling dan/light and wound up having to go to Lowe's to get a replacement which burnt out. The dimmer function was not on the remote they supplied. As always, the referral was very nice and hard-working

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Michael & Son
Thank you for your honest review. We're sorry to hear you were disappointed in the remote provided. If you'd like to provide more feedback, please call me directly at my office. Your opinion matters. -Lou Rizkallah General Manager 919.571.5000

Marcella H.
11/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: I found Michaels and Sons to be overpriced as they have set prices for jobs - given ours were straightforward the price was high based on per hour labor. |Jonathan the technician was very professional and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$390

Response from Michael & Son
Thank you for the honest review. You're correct: we do price by the job instead of by the hour, as we feel this is the most transparent form of pricing for our customers. We regret you found the cost of service high, but are very glad to hear you were pleased with the professionalism of our technician. If you'd like to discuss your experience further, please feel free to call me directly. We appreciate your business. -Lou Rizkallah General Manager 919.571.5000

Charlene J.
11/2015
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: The technician installed a new Rheem tank-style hot water heater. The technician was very nice, professional and courteous. My only reservation was the overall cost seemed high for the hot water heater and the service. When the same type/model hot water heater was replaced in 2004, the cost was around $1200. The cost of the tank was not much higher than the tank replaced; however, the cost of the installation service seemed to be significantly higher even though it was a fairly simply replacement task.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,357

Response from Michael & Son
Thank you for the honest review. We're certainly glad to hear that the level of service you received was top notch, but regret to hear that the pricing schedule was a bit high to you. We do ensure our pricing is in line with other companies in our industry, and as always, we promise a service experience that isn't found elsewhere. However, we definitely appreciate the feedback about pricing, and will take that into account. Your opinion matters. Feel free to reach out to us if you'd like to provide more feedback. Thank you for the business and have a fantastic weekend. -Lou Rizkallah General Manager 919.571.5000

Frances J.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Diagnosed problem with AC. Showed with gages and explaination the problem, which made clear the company that had been before and claimed to and charged for fixing the AC had infact only gotten the AC started and running for only a few hours. Gave information to help me decide to repair or buy new. Showed me how to get the AC working for a few hours at a time to help with me staying in the house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Michael & Son
Thank you for taking the time to write a review. It looks like Tyrone Chase was the technician who came out to you in July, so we'll be sure to pass along your comments. We appreciate your business and hope you have a great week! -Lou Rizkallah General Manager 919.571.5000

Contact information

4001 Atlantic Ave, Raleigh, NC 27604

http://www.michaelandsonraleigh.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Electrical,
Heating and Air Conditioning,
Water Heaters,
Lighting,
Drain Cleaning,
Ceiling Fans,
Generator,
Sewer Cleaning,
Wells and Pumps,
Natural Gas Lines,
Drain Pipe Installation

FAQ

Michael & Son is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Michael & Son accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Michael & Son offers free project estimates.
Yes, Michael & Son offers eco-friendly accreditations.
No, Michael & Son does not offer a senior discount.
Yes, Michael & Son offers emergency services.
Yes, Michael & Son offers warranties.
Michael & Son offers the following services: Drain & Pipe Cleaning, Rooter Service, Garbage Disposal Repair & Replacement, Toilet Repair & Replacement, Water Heater, Water & Sewer Lines, Electrical, HVAC, Heating & Furnaces, Central Air & Light Commercial Electrical Services, Septic Pumping
Drywall Repair & Handyman Services.

Contact information

4001 Atlantic Ave, Raleigh, NC 27604

http://www.michaelandsonraleigh.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day