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Michael & Son

Plumbing, Electrical, Heating and Air Conditioning,

About us

Michael & Son Services provides expert plumbing, electrical, heating & cooling service for residential customers. We offer 24/7 emergency service, financing options for any size job & pride ourselves on exemplary customer service. We are licensed, bonded & insured with over 35 years of experience behind us.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Drain & Pipe Cleaning, Rooter Service, Garbage Disposal Repair & Replacement, Toilet Repair & Replacement, Water Heater, Water & Sewer Lines, Electrical, HVAC, Heating & Furnaces, Central Air & Light Commercial Electrical Services, Septic Pumping

Services we don't offer

Drywall Repair & Handyman Services.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.51,159 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
11%
3
8%
2
5%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
3.9
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 926-950 of 1159 reviews

Kirk A.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Rerouted main shut-off valve from hard to reach crawl space to closet. Installed gate valves to external faucets. Installed new pressure controller. Replaced valve on difficult to reach toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Michael & Son
Thank you for taking the time to give us a great rating. Know that we appreciate your business and are always glad to be given the opportunity to assist with your home repair needs. -Lou Rizkallah General Manager 919.571.5000

David L.
01/2016
5.0
electrician, plumbing
  + 0 more
unknown
Description of Work: Installed outlet to outside building

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Response from Michael & Son
Thank you for taking the time to write a review for us. We're happy you were pleased with our electrical services. We appreciate your business. -Lou Rizkallah General Manager 919.571.5000

Suzanne B.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: We had our kitchen re-done and they Installed a dishwasher, sink, garbage disposal and faucet. Everything is working fine! The amount they charged seemed to be high but they did a good job.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Michael & Son
Thank you so much for letting us know that Rev. Jonathan Pearce did excellent work for you. We appreciate the opportunity to assist you with your installation needs! -Lou Rizkallah General Manager 919.571.5000

Selma M.
01/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen S.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Neal Harris replaced our garbage disposal with a greatly-improved model. It is SO quiet that we don't even know when it's ON! I've never heard a disposal THIS quiet before. It cost more money than we had planned to spend, but it's worth it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$735

Response from Michael & Son
We love reading reviews like this. We are so pleased that are pleased with your recent purchase, and it seems like Neal did a great job for you. We'll be sure to pass this along to him so that he can read your kind words. Thank you so much for your business. -Lou Rizkallah General Manager 919.571.5000

Kemic A.
01/2016
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Camera through sewer line |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Michael & Son
We appreciate the great rating. Thanks so much for your business! -Lou Rizkallah General Manager 919.571.5000

Miguel Angel B.
01/2016
5.0
plumbing
  + -1 more
Good Service
Description of Work: Fixed a leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Michael & Son
Thanks for the great rating. We'll be sure to let your technician, Joe, know that you were very pleased with your service. We appreciate your business and hope you stay warm this week! -Lou Rizkallah General Manager 919.571.5000

Michael G.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Michael & Son
Thank you for the great rating. We'll be sure to let your technician, Brian, know that you were more than pleased with your service. We appreciate your business and wish you a wonderful week. -Lou Rizkallah General Manager 919.571.5000

Veronica S.
01/2016
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: The guy came out to inspect specificly the plumbing and test the water if necessary. He was able to determine the major problems: pipes weren't to code, water heater old, pressure tank needed to be replaced, new sediment filter was needed, and valves and other adjustments to make everything functional. I was quoted $3472 but I believe I can get a better quote. Still a good company.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Response from Michael & Son
Thank you for the comments regarding our professionalism and level of service. We encourage all customers to compare quotes, keeping in mind that we offer unparalleled service and customer care. We appreciate the opportunity to come out and provide you with information and hope to hear from you soon. Have a fantastic week. -Lou Rizkallah General Manager 919.571.5000

James A.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Install new disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Michael & Son
We appreciate your taking the time to give us a great rating. We'll be sure to thank your technician, Adam, for his great work. Thanks so much for your business, and have a wonderful week. -Lou Rizkallah General Manager 919.571.5000

Jamie S.
01/2016
5.0
electrician, plumbing, gas leak repair
  + 1 more
unknown
Description of Work: Excellent job. They arrived on time and were very thorough. We wanted to run a gas line to our outdoor grill as well as extend a line to our range and convert that from electric to gas. It ended up costing much more than we thought but we did not realize we would need permits and to bring our older house up to code to do the work safely and pass the permit process. It probably would have been cheaper if we had shopped around but you pay a bit for quality and also, a main office, that can coordinate the multiple folks that we needed (PNC, Cary Permit, electrician and plumber). Jacob, our electrician, was excellent as was our Plumber, Adam. Should I ever need plumbing or electrical services I would request these guys specifically.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Response from Michael & Son
Thank you for taking the time to write a glowing review for Jacob and Adam; we have already printed your comments for our review bulletin board. We appreciate your business and wish you a fantastic week. -Lou Rizkallah General Manager 919.571.5000

joe J.
01/2016
5.0
electrician, plumbing
  + 0 more
unknown
Description of Work: Installed a surge protector. Electrician was knowledgeable and explained entire work to be performed and cost before starting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$285

Response from Michael & Son
We appreciate your review. Our electrician Jacob was the technician who visited your home, so we will pass along your kind words. Thank you for your business, and have a wonderful week! -Lou Rizkallah General Manager 919.571.5000

Jueru F.
01/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Response from Michael & Son
We appreciate the great rating. Thanks so much for your business. -Lou Rizkallah General Manager 919.571.5000

Damieon S.
01/2016
5.0
water heater repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$29

Response from Michael & Son
Thank you for a great overall rating. We appreciate your business! -Lou Rizkallah General Manager 919.571.5000

HEather W.
01/2016
5.0
electrician
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$129

Response from Michael & Son
We appreciate the great rating! Enjoy your weekend, and thank you for the business. -Lou Rizkallah General Manager 919.571.5000

Arthur N.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Install new toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Michael & Son
Thanks for a great review! We appreciate your business and wish you a great new year! -Lou Rizkallah General Manager 919.571.5000

Justin G.
01/2016
3.0
plumbing
  + -1 more
unknown
Description of Work: I bought this Angie's Deal because we just completely renovated our kitchen and we needed our sink and dishwasher re-plumbed. I thought it was a very straight forward job that wouldn't take long. The sink was brand new and already installed, there was no garbage disposal, so all the plumber needed to do was install the faucet and re-install the dishwasher. I was pretty shocked when the quote came back for over $800 but we didn't have much choice b/c I already bought this deal and we were on a time crunch. So the plumber did all the work, took about 90 minutes, and was out the door in less than 2 hours after he arrived. A few days later after I realized how much I feel like we were overcharged I called and spoke with a manager and he said he agreed it shouldn't have costs that much and promised to send a refund check. 4 weeks later no refund check was received so I called back and the manager told me that there was an oversight with the original request. A week later we finally got our refund check. It was a lot of hassle for a relatively simple job.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$800

Response from Michael & Son
We appreciate your candid review. We agree that it took far too long for you to receive a refund check, and we sincerely apologize for that inconvenience. If you'd like to offer further feedback to help us improve our services, please feel free to do so. We appreciate your business and wish you a wonderful new year. -Lou Rizkallah General Manager 919.571.5000

Pamela L.
01/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Michael & Son
We appreciate your business! Thanks so much for taking the time out of your day to give us a great review. -Lou Rizkallah General Manager 919.571.5000

Jonathan B.
01/2016
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Fixed clogged drain. Explained how I can prevent this from happening again they did a great job. Clean. Rapid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Michael & Son
We appreciate the wonderful review! It looks like Rev. [Member Name Removed] Pearce was the technician who assisted you. We will be sure to pass along this review so that he sees it. Thanks so much for your business and enjoy the new year. -Lou Rizkallah General Manager 919.571.5000

William M.
12/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Michael & Son
Thank you for the overall "A" rating. We appreciate your business! -Lou Rizkallah General Manager 919.571.5000

kimberly H.
12/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Michael & Son
We appreciate the great ratings and hope you enjoyed your holiday season. Thanks so much for your business. -Lou Rizkallah General Manager 919.571.5000

Lisa C.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Excellent service. The tech was friendly, efficient and professional. I also received an discount via "Angie's List" deal.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Michael & Son
Thank you for taking the time to give a great review. We appreciate your business. Have a wonderful holiday. -Lou Rizkallah General Manager 919.571.5000

Lola Y.
12/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: I had previously scheduled the service but I did call the day of the service to confirm the appointment. I was told after the plumber arrived that there was an additional dispatch fee of $29.00. I explained that I was not aware of this fee so he did remove it from the final bill. The only complaint I have is that he had to cut holes in the wall to search for the water lines but I was not aware of it after he left. It would have been great to know so I could have scheduled someone to fix the wall.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$289

Response from Michael & Son
Thank you so much for the complimentary review. We appreciate the time you took to share your experience with others. We're concerned to read that our plumber did not inform you about the wall; our technicians are trained to keep customers in the loop about every step of repair process. We will make sure your technician receives more training in this respect. Have a wonderful holiday season and thank you for the business! -Lou Rizkallah General Manager 919.571.5000

Todd F.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Excellent work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Michael & Son
Thanks so much for the wonderful rating! We appreciate your business and wish you a wonderful holiday season! -Lou Rizkallah General Manager 919.571.5000

janice W.
12/2015
4.0
electrician, lighting, plumbing
  + 1 more
unknown
Description of Work: The service went well, buy too pricey for single light installation.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$400

Response from Michael & Son
Thank you for the review. We love to hear that we provided quality service, but we do regret that you found our pricing high. If you'd like to provide further feedback, feel free to call me personally. -Lou Rizkallah General Manager 919.571.5000

Contact information

4001 Atlantic Ave, Raleigh, NC 27604

http://www.michaelandsonraleigh.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Electrical,
Heating and Air Conditioning,
Water Heaters,
Lighting,
Drain Cleaning,
Ceiling Fans,
Generator,
Sewer Cleaning,
Wells and Pumps,
Natural Gas Lines,
Drain Pipe Installation

FAQ

Michael & Son is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Michael & Son accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Michael & Son offers free project estimates.
Yes, Michael & Son offers eco-friendly accreditations.
No, Michael & Son does not offer a senior discount.
Yes, Michael & Son offers emergency services.
Yes, Michael & Son offers warranties.
Michael & Son offers the following services: Drain & Pipe Cleaning, Rooter Service, Garbage Disposal Repair & Replacement, Toilet Repair & Replacement, Water Heater, Water & Sewer Lines, Electrical, HVAC, Heating & Furnaces, Central Air & Light Commercial Electrical Services, Septic Pumping
Drywall Repair & Handyman Services.

Contact information

4001 Atlantic Ave, Raleigh, NC 27604

http://www.michaelandsonraleigh.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day