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Michael & Son

Plumbing, Electrical, Heating and Air Conditioning,

About us

Michael & Son Services provides expert plumbing, electrical, heating & cooling service for residential customers. We offer 24/7 emergency service, financing options for any size job & pride ourselves on exemplary customer service. We are licensed, bonded & insured with over 35 years of experience behind us.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Drain & Pipe Cleaning, Rooter Service, Garbage Disposal Repair & Replacement, Toilet Repair & Replacement, Water Heater, Water & Sewer Lines, Electrical, HVAC, Heating & Furnaces, Central Air & Light Commercial Electrical Services, Septic Pumping

Services we don't offer

Drywall Repair & Handyman Services.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.51,159 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
11%
3
8%
2
5%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
3.9
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1126-1150 of 1159 reviews

Che H.
07/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Michael and Son helped clear a clogged toilet. The technician worked to accommodate my schedule on a very busy day. He explained up front the cost of the service call and likely repair. He also replaced a couple of worn out parts within the tank. The Big Deal coupon saved my a few dollars, so I was happy with that aspect too.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Michael & Son
Thank you so much for the kind words! Please call me if you have any questions or concerns that we can help you with. Regards, Lou Rizkallah General Manager 919.571.5000

Laurel C.
07/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Michael & Son
Thanks for the great review! Regards, Lou Rizkallah General Manager 919.571.5000

Victoria S.
07/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Michael & Son
Thanks for the great review! Regards, Lou Rizkallah General Manager 919.571.5000

Dragana M.
07/2014
4.0
electrician, plumbing
  + 0 more
Went well
Description of Work: Replaced my old and faulty light switches that are potential fire hazard. I am very pleased with prompt service, quality of work, technician's expertise and communication, but the price is expensive.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Michael & Son
Thank you for the review. Please contact me and I will be glad to o over the invoice for any corrections. Regards, Lou Rizkallah General Manager 919.571.5000

BOB O.
06/2014
5.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
unknown
Description of Work: I have had these guys take care of my plumbing, electrical, and heating/cooling. Great price and I received high quality work with excellent follow through.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard H.
06/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: They installed a DW with a contract with Hone Depot. Did a good job. But additional plumbing work I asked to quote was OUTRAGEOUS in price.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Michael & Son
Thank you for your honest feedback and I will be sure to look into this. Regards, Lou Rizkallah General Manager 919.571.5000

Billie J.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Michael and Son sent Brian Thompson to handle issues with running toilet, leaky faucet, and inoperative water stopper in sink. Brian handled all problems efficiently and in a timely manner. When we had a problem recently, we called them again and asked for Brian. Cause for Water seeping around toilet onto floor could not be located. No charge for that call. We will be using Michael and Sons' Brian Thompson if and when we need plumbing services in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Michael & Son
Thanks for the great review! I'll be sure to commend Brian in front of the entire team. Regards, Lou Rizkallah General Manager 919.571.5000

William K.
06/2014
5.0
plumbing, water heater repair
  + 0 more
Went very smoothly.
Description of Work: Replaced hose to water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Hillary M.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: After being 'stood up' by another plumbing company I stumbled across Michael and Sons and decided to give them a call regarding a leaky toilet. They were quick to get someone out to my house and diagnose the problem. The professionalism was superb and I will definitely be using them for future plumbing issues! I felt like I received honest feedback, not what would make them the most money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Michael & Son
Thank you for taking the time out of your day to write this review. I am glad Larry was able to help in a timely manner. Kind Regards, Lou Rizkallah General Manager 919.571.5000

David G.
06/2014
2.0
plumbing
  + -1 more
unknown
Description of Work: Called about a drain leak. They identified the problem .. Did not have supplies to repair but wanted to come back and charge me a crazy amount ( over 2500. ) to replace about 50 bucks worth of pipe... I did it myself the next day for under 50 and they wanted

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$600

Response from Michael & Son
Thank you for your honest feedback. Please call me when you have a chance as I would like to go over the estimate for scope of work and/or any errors in estimating. Kind Regards, Lou Rizkallah General Manager 919.571.5000

Missy O.
06/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: Fixed a small leak in toilet

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$200

Cliff K.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Repaired stovetop fan. Per our request, they came late at night.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Mervyn I.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced coil in a gas pack

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Wanda P M.
06/2014
5.0
electrician, plumbing, ceiling fans
  + 1 more
Work was performed as specified.
Description of Work: Changed a fixture location, installed 2 ceiling fans.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Christine D.
05/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: Replaced toilet, refused to provide itemized invoice. Toilets are not more than $200 so I can only assume the rest was labor. If they had only granted my request for a breakdown of pricing, I might have given a better review. But I believe they are way overpriced.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$600

Carol W.
05/2014
5.0
plumbing
  + -1 more
-
Description of Work: I bought a Big Deal from them for $200 worth of plumbing services. They were great.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Michael & Son
Thank you for the great review! Lou Rizkallah General Manager 919.571.5000

Cheryl N.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They came out and discuss price and what time they would do for us. Every friendly |

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Michael & Son
Thanks! Lou Rizkallah General Manager 919.571.5000

Debby H.
04/2014
3.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$200

Erin S.
04/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: I had this service over 6 months ago. I do not remember.
Rating CategoryRating out of 5

Darla B.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed outlet behind stove, electrician maintained good communication about installation time and date, was also able to provide estimate by phone. Arrived on time and completed service promptly, estimate very close to final cost, did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Michael & Son
Thank you for the kind review! Please call me if you have any questions or concerns. Regards, Lou Rizkallah General Manager 919.571.5000

Bill O.
04/2014
5.0
plumbing
  + -1 more
ok
Description of Work: replaced the inner workings of a toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Michael & Son
Thank you for the great feedback! Regards, Lou Rizkallah General Manager 919.571.5000

Kay W.
02/2014
2.0
plumbing
  + -1 more
They didn't do anything
Description of Work: Called for quote. Long phone wait. The will not do quotes for sewer/water line replacement without person being home. Other plumbers will. They requested I stay home between 1 and 4 pm for quote technician. I am disappointed because their recording says such nice things and then to not get the service response I expected. The sewer line is 28 ft, no shrubs, they could quote from sitting in their truck if they wanted the work.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0


Response from Michael & Son
I am sorry we could not earn your business and I appreciate your honest feedback. We are unable to provide quotes over the phone or w/o someone present. Over the years we have learned that we are unable to set proper expectations or exceed those expectations unless a professional is out there and discussing options to complete a job with our customer. This is a practice we put in place years ago and it has enabled us to better serve our customers. Please do not hesitate to call me personally should you have any questions or comments. Regards, Lou Rizkallah General Manager 919.571.5000

Richard W.
01/2014
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: Installed new water heater and brought water heater system up to code.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Michael & Son
Thank you for the great review! Regards, Lou Rizkallah General Manager 919.571.5000

Manickam G.
01/2014
4.0
electrician
  + -1 more
.
Description of Work: They did good work as they promised.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,370

Response from Michael & Son
Thank you for the review! Please call me should you have any questions or concerns. Regards, Lou Rizkallah General Manager 919.571.5000

David I.
01/2014
5.0
electrician
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Michael & Son
Thank you for the review. Please contact me should you have any questions or comments. Regards, Lou Rizkallah General Manager 919.571.5000

Contact information

4001 Atlantic Ave, Raleigh, NC 27604

http://www.michaelandsonraleigh.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Electrical,
Heating and Air Conditioning,
Water Heaters,
Lighting,
Drain Cleaning,
Ceiling Fans,
Generator,
Sewer Cleaning,
Wells and Pumps,
Natural Gas Lines,
Drain Pipe Installation

FAQ

Michael & Son is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Michael & Son accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Michael & Son offers free project estimates.
Yes, Michael & Son offers eco-friendly accreditations.
No, Michael & Son does not offer a senior discount.
Yes, Michael & Son offers emergency services.
Yes, Michael & Son offers warranties.
Michael & Son offers the following services: Drain & Pipe Cleaning, Rooter Service, Garbage Disposal Repair & Replacement, Toilet Repair & Replacement, Water Heater, Water & Sewer Lines, Electrical, HVAC, Heating & Furnaces, Central Air & Light Commercial Electrical Services, Septic Pumping
Drywall Repair & Handyman Services.

Contact information

4001 Atlantic Ave, Raleigh, NC 27604

http://www.michaelandsonraleigh.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day