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Michael & Son

Plumbing, Electrical, Heating and Air Conditioning,

About us

Michael & Son Services provides expert plumbing, electrical, heating & cooling service for residential customers. We offer 24/7 emergency service, financing options for any size job & pride ourselves on exemplary customer service. We are licensed, bonded & insured with over 35 years of experience behind us.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Drain & Pipe Cleaning, Rooter Service, Garbage Disposal Repair & Replacement, Toilet Repair & Replacement, Water Heater, Water & Sewer Lines, Electrical, HVAC, Heating & Furnaces, Central Air & Light Commercial Electrical Services, Septic Pumping

Services we don't offer

Drywall Repair & Handyman Services.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.51,159 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
11%
3
8%
2
5%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
3.9
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1076-1100 of 1159 reviews

Sheila D.
04/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alexander M.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Went well. Very happy with the work and professionalism

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Michael & Son
Thanks so much for the kind words. We hope you'll consider us again in the future for any additional plumbing, hvac, or electrical needs you might have. Have a great day. -Lou Rizkallah General Manager 919.571.5000

James B.
03/2015
5.0
plumbing, generator service
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Andrew L.
03/2015
5.0
plumbing, generator service
  + 0 more
unknown
Description of Work: They came to evaluate the cost to install a whole house water filter system. They suggested a brand they install instead of ones available at home improvement stores. The prices were reasonable. The offered a service warranty as a portion of the installation to "reduce" the price but also provide HVAC service as part of the charge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Michael & Son
Thank you for posting your review. We're so happy to hear we were able to help you with your HVAC needs. Please consider us in the future for any additional plumbing, hvac or electrical services. Have a great weekend! Lou Rizkallah General Manager 919.571.5000

Karen D.
03/2015
5.0
plumbing, generator service
  + 0 more
unknown
Description of Work: The toilet had overflowed in my downstairs bathroom, and I needed someone to check the sewer line for me. Michael & Sons scheduled me for the very next morning, and I couldn't say no to the $29 service call charge. After a bit of a scheduling glitch, Rob arrived and went right to work. He had me "assist" so I could see the same things he did, which was much appreciated! Although he could find nothing wrong and didn't try to push any expensive services on me, I decided to have him put a camera down the line to make sure there wasn't anything that could cause future problems. I watched the entire procedure - it was like "interactive" plumbing! All in all, Rob was great and I will definitely use Michael & Son for future needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$379

Response from Michael & Son
Thank you for posting a review. We're so glad Rob was able to exceed your expectations. Please let us know if we can help you with any future plumbing, electrical, or HVAC service needs! Have a great Friday. -Lou Rizkallah General Manager 919.571.5000

Elizabeth G.
03/2015
4.0
plumbing, generator service
  + 0 more
unknown
Description of Work: Can't remember

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terrence P.
03/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Michael & Son
Thank you for the review. We're so glad you were happy with the quality of our services. -Lou Rizkallah General Manager 919.571.5000

Ted B.
03/2015
5.0
electrician, plumbing
  + 0 more
unknown
Description of Work: We had both electrical and plumbing work done. We had 2 different teams and they both were very professional and the work was done in the time allocated. Very pleasant experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Kathryn E.
03/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Inspected HAVC and furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$138

Response from Michael & Son
Thank you so much for posting about about your experience with us. We're so glad you were pleased. -Lou Rizkallah General Manager 919.571.5000

DEAN K.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: One high value sink facet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$550

Response from Michael & Son
Thank you for the review. I am sorry to see you would not use our services again. It would be very helpful for us to know the reasoning behind your decision. Customer satisfaction is very important to us and we would like the opportunity to make you happy. Could you provide us with some more information? You are welcome to call me personally at 919.571.5000. Hope you're staying safe today after the snow. -Lou Rizkallah General Manager 571.5000

abdulrahman A.
02/2015
5.0
plumbing
  + -1 more
They were good.
Description of Work: Micheal and Sons installed a new toilet for me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Greg C.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Weekend repair of a burst pipe in the crawlspace. Arrived within 4 hours, as promised.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Michael & Son
Thank you for the positive review! We look forward to working with you in the future. If you'd like to stay up to date on our promotions and community service initiatives, feel free to follow us on Facebook or Twitter. -Lou Rizkallah General Manager 919.571.5000

Denis O.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: completely satisfied

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Michael & Son
We're so glad you were "completely satisfied!" This is what we aim for at Michael and Son. Please feel free to follow us on Facebook or Twitter to stay up to date on our specials, promotions, and community service endeavors. Thank you for the kind words! -Lou Rizkallah General Manager 919.571.5000

Brent F.
01/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: I purchased a $200 voucher but after receiving a quote for services, the service providers fees were quite overpriced even after $200 off. I am moving forward with a more reliable and more reasonable service provider instead. I was quoted $380 for replacing 5 wall sockets (which takes about 20min each if you've never done it before) and rewiring a fan. The estimator was trying to b.s. me and obviously did not know what was needed as he was trying to make the work sound more complicated than it actually was. I would (and have in the past) done the work myself but I live out of town. I am sure they provide a good service but the sketchy pricing/estimating and overpriced services leads me to believe that most their other services are also questionable.
Rating CategoryRating out of 5

Response from Michael & Son
Thank you for posting a review. We would certainly like the opportunity to gain your business and change your opinion. Please feel free to call me so that we may discuss your experience. -Lou Rizkallah General Manager 919.571.5000

Marian B.
01/2015
5.0
plumbing, water softeners, wells
  + 1 more
unknown
Description of Work: We had a water filter system installed as well as major repair of a leaking shower. While not the cheapest, they are professional, punctual, thorough, and do a great job cleaning up!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Michael & Son
Thank you for your positive review. We hope you will continue to use Michael and Services Raleigh for your future plumbing, electrical, and HVAC needs. -Lou Rizkallah General Manager 919.571.5000

Ha P.
01/2015
3.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$100

Response from Michael & Son
We are sorry to hear you would not hire us again for future services. Please feel free to call me so that we may discuss your experience. Customer satisfaction is very important to us. -Lou Rizkallah General Manager 919.571.5000

DAVID S.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced existing kitchen faucet with new faucet that I provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$226

Response from Michael & Son
Thank you for your kind words. We are pleased you were happy with our service! -Lou Rizkallah General Manager 919.571.5000

Ken S.
01/2015
5.0
plumbing
  + -1 more
The service went very well!
Description of Work: I bought a Big Deal for $119 for $200 of Professional Plumbing Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Michael & Son
[removed member name], thank you for your review. We hope you will consider us again for your future plumbing, electrical, or HVAC needs. -Lou Rizkallah General Manager 919.571.5000

Dale H.
01/2015
5.0
electrician, plumbing
  + 0 more
unknown
Description of Work: Install new garbage disposal, rework some plumbing, trouble shoot electrical outlet problem and fix.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Michael & Son
Thank you for your review! -Lou Rizkallah General Manager 919.571.5000

Crawford W.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: installed kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Michael & Son
Thank you for your review and for your business! -Lou Rizkallah General Manager 919.571.5000

Aaron G.
01/2015
5.0
electrician, plumbing
  + 0 more
.
Description of Work: Replaced an old/damaged electrical outlet in the master bedroom and installed a new electrical outlet in a bedroom closet. The technician was on time, professional and very knowledgeable. The work was done fast.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255.19

Response from Michael & Son
Thank you for your kind words. We do prioritize promptness and efficiency. Please consider us for your future plumbing, electrical, and HVAC needs. -Lou Rizkallah General Manager 919.571.5000

Alix H.
01/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: The service person who came to my house and gave me a reasonable synopsis of what needs to be fixed. However, due to cost I will not use them to fix the problem

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

$29

Response from Michael & Son
We appreciate your honest feedback and hope you will consider us for your future plumbing, electrical, and HVAC needs.

Ken G.
01/2015
5.0
plumbing
  + -1 more
It went fine.
Description of Work: They did a full home plumbing inspection and water quality test.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Response from Michael & Son
We appreciate your review, and are happy you were pleased with your service. -Lou Rizkallah General Manager 919.571.5000

Clinton M.
12/2014
4.0
plumbing
  + -1 more
Everything was fine.
Description of Work: Big Deal.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

John B.
12/2014
5.0
plumbing
  + -1 more
well as it was supposed to
Description of Work: shower head and knob replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Contact information

4001 Atlantic Ave, Raleigh, NC 27604

http://www.michaelandsonraleigh.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Electrical,
Heating and Air Conditioning,
Water Heaters,
Lighting,
Drain Cleaning,
Ceiling Fans,
Generator,
Sewer Cleaning,
Wells and Pumps,
Natural Gas Lines,
Drain Pipe Installation

FAQ

Michael & Son is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Michael & Son accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Michael & Son offers free project estimates.
Yes, Michael & Son offers eco-friendly accreditations.
No, Michael & Son does not offer a senior discount.
Yes, Michael & Son offers emergency services.
Yes, Michael & Son offers warranties.
Michael & Son offers the following services: Drain & Pipe Cleaning, Rooter Service, Garbage Disposal Repair & Replacement, Toilet Repair & Replacement, Water Heater, Water & Sewer Lines, Electrical, HVAC, Heating & Furnaces, Central Air & Light Commercial Electrical Services, Septic Pumping
Drywall Repair & Handyman Services.

Contact information

4001 Atlantic Ave, Raleigh, NC 27604

http://www.michaelandsonraleigh.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day