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Michael & Son

Plumbing, Electrical, Heating and Air Conditioning,

About us

Michael & Son Services provides expert plumbing, electrical, heating & cooling service for residential customers. We offer 24/7 emergency service, financing options for any size job & pride ourselves on exemplary customer service. We are licensed, bonded & insured with over 35 years of experience behind us.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Drain & Pipe Cleaning, Rooter Service, Garbage Disposal Repair & Replacement, Toilet Repair & Replacement, Water Heater, Water & Sewer Lines, Electrical, HVAC, Heating & Furnaces, Central Air & Light Commercial Electrical Services, Septic Pumping

Services we don't offer

Drywall Repair & Handyman Services.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.51,159 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
11%
3
8%
2
5%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
3.9
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1001-1025 of 1159 reviews

Margaret H.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: We did not need plumbing services so we paid a bit more than we needed by using this promotion

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Cristina O.
09/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Service man was neat, on time, and polite. Service was more expensive than I thought ($600 for 1.5 hours of work!) and one job was forgotten altogether. I'll have to shop around again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Michael & Son
Thank you for the honest review. We're happy to hear that you give our technician high marks on professionalism and neatness; however, we regret to hear that some of your requests were forgotten. Please call us so that we can remedy the situation. Thank you for the business, and have a great day. -Lou Rizkallah General Manager 919.571.5000

Tom R.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$69

Response from Michael & Son
Thanks so much for your business and the great overall rating! -Lou Rizkallah General Manager 919.571.5000

alice B.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: date of service 8/15/2015
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Michael & Son
Thanks so much for the great rating, and more importantly, your business! Have a great one. -Lou Rizkallah General Manager 919.571.5000

Patricia D.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed our problem!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Michael & Son
Thanks for the great rating. We appreciate your business! -Lou Rizkallah General Manager 919.571.5000

Kimberly G.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They replaced a bathtub faucet and the toilet plunger.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Michael & Son
Thank you for the excellent rating. We appreciate your business! -Lou Rizkallah General Manager 919.571.5000

Laura Q.
09/2015
5.0
electrician
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$129

J Steven N.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They fixed the leaking from the valves

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Michael & Son
Thanks so much for the great review. We appreciate your business, and we hope you have a great week! -Lou Rizkallah General Manager 919.571.5000

Michael F.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I just had an inspection done through an angies list deal. We had purchased a new house and were occasionally getting a sewer smell. The plumber who came out was professional and polite but couldn't find anything and looked thoroughly though out the house for problems. Seven weeks later and we haven't smelled anything so he must have been honest and not just looking for something to chare to repair. I toss the smell up to new house weirdness that just needed time. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Michael & Son
Thank you for the positive words about our plumbing department. We always strive to be transparent and upfront with our customers, regardless of a sale. We're so grateful you took the time to share your experience with others. Have a great day! -Lou Rizkallah General Manager 919.571.5000

Bruce J.
09/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: They were too expensive!
Rating CategoryRating out of 5
Yes, I recommend this pro

Cynthia F.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Great service. My bathroom faucet was installed very well and the leak in the pipe was fixed. Very professional and courteous.
Rating CategoryRating out of 5

Response from Michael & Son
We appreciate the comments about your experience with us. This is what we aim to hear from each customer. We're so glad you're pleased! Thank you so much for the business, and have a great week. -Lou Rizkallah General Manager 919.571.5000

Marian M.
09/2015
2.0
plumbing
  + -1 more
.
Description of Work: Business wanted to charge me an outrageous amount over & beyond the price of just installing a toilet. Mr. ROOTER came in & did the work for $125.00

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$100

Response from Michael & Son
We appreciate your honesty and regret we couldn't meet your pricing expectations. If you'd like to discuss the matter further, do not hesitate to contact me personally at my office. We hope you have a great week. -Lou Rizkallah General Manager 919.571.5000

Mike Z.
09/2015
3.0
plumbing
  + -1 more
overpriced
Description of Work: change faucets in bathrrom

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$375

Response from Michael & Son
We appreciate your taking the time to review our services. If you'd like to provide more feedback, please give me a call at the office. Your comments matter to us. -Lou Rizkallah General Manager 919.571.5000

Mitchell F.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Great service. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Michael & Son
Thanks for the great review. We appreciate your business and hope you had a great holiday weekend. -Lou Rizkallah General Manager 919.571.5000

Janine N.
09/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: A very professional installer was sent to install a water heater in the crawl space under my home. He evaluated what additional equipment was needed to bring the unit up to code, dealt with various issues that came up with ease, and completed the work within 4 hours. He took the time to answer my questions and to explain how everything operates. Very satisfied with the equipment, and the installer. Still a bit surprised that it costs that much to replace a water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,898

Response from Michael & Son
It's always wonderful to read reviews like yours. Thank you for taking the time to share your experience with us. We'll be sure our plumbing department reads your comments. Have a great week, and thanks so much for your business. -Lou Rizkallah General Manager 919.571.5000

Alexandra B.
09/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary K.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara S.
08/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: I purchased a whole house plumbing inspection for $29. They recommended a "major tank rebuild" for $326 to replace "guts" in one of the toilets. I could get a new toilet installed for less than that! A rebuild kit is about $15 and labor is about 10 minutes. An easy do-it-yourself job.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$29

Response from Michael & Son
Thank you for sharing your experience. We appreciate the positive overall grade, but certainly wish we had met your expectations with our pricing. Our pricing is competitive with other companies in our industry, but we respect your decision to pursue the project on our your own. We hope you have a great week. -Lou Rizkallah General Manager 919.571.5000

Linda J.
08/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: I bought a coupon for $200 worth of service for $119. I needed to have a leaky shower fixed. No estimate would be given over the phone. The plumber arrived and gave the estimate from his Tablet- $387 to fix a leaky shower- less than an hour worth of work! Because I had already paid for the coupon I had the work done. The next day I noticed that the new handle that he had installed (and I bought at Lowes) was broken! I was going to put the old one back on, but the plumber had not left the old parts. I called to talk to someone (this was Saturday) The man on the phone said I would receive a call back either that day or Monday. So far no return phone call. They were professional and clean, but WAY too expensive for the work done.
Rating CategoryRating out of 5

Response from Michael & Son
Thank you for posting about your experience. We apologize for not fulfilling your expectations. We will be reaching out to you directly about this problem so that we can get it resolved. Your satisfaction is important to us. -Lou Rizkallah General Manager 919.571.5000

Kathleen T.
08/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Michael & Son
Thank you for taking the time to give us such excellent ratings. We appreciate the opportunity to help you with home repairs. Have a great start to your week. -Lou Rizkallah General Manager 919.571.5000

Janet R.
08/2015
5.0
electrician, plumbing
  + 0 more
unknown
Description of Work: They did the original work and then diagnostics on our whole electric sustem. Replaced one outside covered receptical, one inside receptical and replaced 2 burned master switches in our box. Checked 2 more master boxes outside. Very thorough and responsive. Would rehire.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Michael & Son
We're so glad to hear you were happy with the quality of our services. Thank you for the business, and have a great start to your week. -Lou Rizkallah General Manager 919.571.5000

Alan J.
08/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Install new kitchen faucet. Brooks was excellent, personable, friendly, knowledgeable and technically proficient. Staff coordinating work was professional and scheduled on quick notice. Would use again and highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$226

Response from Michael & Son
We appreciate the great review! Brooks is indeed a great plumber, and we'll be sure he sees your kind words. Thank you for the business and have a great start to your week. -Lou Rizkallah General Manager 919.571.5000

Rodger B.
08/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They replaced my attic fan.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Michael & Son
Thank you for the great rating. We appreciate your business and hope you have a great day! -Lou Rizkallah General Manager 919.571.5000

Kathryn P.
08/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: They were very nice and got the job done. Price hurt.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Michael & Son
Thank you for the overall rating. We hope you found value in the quality of the services provided. Have a great week! -Lou Rizkallah General Manager 919.571.5000

Lorraine M.
08/2015
4.0
electrician, plumbing
  + 0 more
unknown
Description of Work: Checked one of the sectors that was beeping | |Also fixed problem with circuit breaker and changed filters thought house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Michael & Son
Thank you for taking the time to rate our services. We appreciate your business and hope you have a great day. -Lou Rizkallah General Manager 919.571.5000

Contact information

4001 Atlantic Ave, Raleigh, NC 27604

http://www.michaelandsonraleigh.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Electrical,
Heating and Air Conditioning,
Water Heaters,
Lighting,
Drain Cleaning,
Ceiling Fans,
Generator,
Sewer Cleaning,
Wells and Pumps,
Natural Gas Lines,
Drain Pipe Installation

FAQ

Michael & Son is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Michael & Son accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Michael & Son offers free project estimates.
Yes, Michael & Son offers eco-friendly accreditations.
No, Michael & Son does not offer a senior discount.
Yes, Michael & Son offers emergency services.
Yes, Michael & Son offers warranties.
Michael & Son offers the following services: Drain & Pipe Cleaning, Rooter Service, Garbage Disposal Repair & Replacement, Toilet Repair & Replacement, Water Heater, Water & Sewer Lines, Electrical, HVAC, Heating & Furnaces, Central Air & Light Commercial Electrical Services, Septic Pumping
Drywall Repair & Handyman Services.

Contact information

4001 Atlantic Ave, Raleigh, NC 27604

http://www.michaelandsonraleigh.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day