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MARSHALL'S LOCKSMITH SERVICE INC

Locksmiths, Doors, Auto Service

About us

Serving the Triangle and all of North Carolina since 1973...Commercial - Residential - Industrial and Automotive. We Sell/Rekey/Repair/Install all Locks including padlocks. We are an Authorized Medeco High Security Lock Center, Arrow and Assa Service Center. Our services include Access Control,Rekey Locks, Duplicate Keys including Transponder Keys for automobiles. We also make from key code and duplicate just about any key you can image including but not limited to Atv's, Rv's, Motorcycles, Boats, Lawn Mowers, Desk and File Cabinets. Most major Safe brands are sold, serviced and opened. We install exit and panic alarms. We do have a lockout service for homes and automobiles. All services are 24/7..

Business highlights

52 years of trusted experience
Emergency Services Offered

Services we offer

We sell Security - We Offer Service - We Provide Expertise

Services we don't offer

We are a full service locksmith...You name it and we will try and do it for you!

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.968 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
9%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 68 reviews

Pastor A.
02/2022
5.0
locksmith
  + -1 more
He did an excellent job. He did it all in an hour. he cleaned up himself.
Description of Work: They fixed 3 locks and adjusted 2 doors.
Rating CategoryRating out of 5
Yes, I recommend this pro

Francesca M.
11/2017
5.0
locksmith
  + -1 more
well, punctual, and cleaned up afterwards,
Description of Work: new lock placed and another old one repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth C.
11/2017
5.0
locksmith
  + -1 more
The tech showed up on time and he was very professional. The job was done quickly and correctly.
Description of Work: Need to have the locks changed on our rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Camille W.
10/2017
5.0
locksmith
  + -1 more
Prompt, efficient, polite, professional. Got the job done as it should be done.
Description of Work: Needed to have 5 locks rekeyed and repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$302

Sandra E.
08/2017
5.0
locksmith
  + -1 more
They did an excellent job. They were on time, courteous and did a good job.
Description of Work: Re-keyed our entire house and changed out the doorknobs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Donald T.
07/2017
5.0
locksmith
  + -1 more
Very well. Everyone at the company is knowledgeable and conscientious. The installer Vince is highly skilled. Definitely a reliable company.
Description of Work: Install defeat-resistant locks in 3 doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary F.
10/2016
5.0
locksmith
  + -1 more
It went extremely well. The locksmith took his time to ensure that the work was done thorough and to my satisfaction.
Description of Work: He re-installed the deadbolt to my front door. Now it works perfectly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

frank T.
09/2016
5.0
locksmith
  + -1 more
Job completed, technician was very professional.
Description of Work: Rekeyed all door locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John A.
08/2016
5.0
locksmith
  + -1 more
The locksmith was professional, calling before the service call to make sure he had the finish and key I needed. He completed the job in an hour. The cost to come to my house seemed a bit high $101 for the trip and the rest was the lock itself.. But perhaps this is the going rate.
Description of Work: Added a keyed deadbolt

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157

Tammy H.
07/2016
5.0
locksmith
  + -1 more
Awesome! The rep came out on time and helped resolve the problem quickly. Highly recommend. Very happy customer!
Description of Work: Our front door lock was not working (jammed) at our business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Scott S.
07/2016
5.0
locksmith
  + -1 more
Save yourself some money and buy the hardware from their store. No problem with the equipment I bought from the hardware big box store. I'm glad I paid the extra money for them to swap out the old door knobs because they had to do some chiseling to fit the matching strike plates, etc...when they were done everything mates up perfect and looks excellent. Well worth the money. I've tried to do this myself in the past. I ended up buying a new door and frame AND pay for the locks to be installed.
Description of Work: Drill and install 2 deadbolts: 1 keyless, 1 keyed Swap out old locking doorknobs with matching pass-thru (no lock) door knobs. Re-key locks for 1 key Cut 4 duplicate keys

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Sandra E.
02/2016
5.0
locksmith
  + -1 more
Marshall's was professional from start to finish. We had requests for quote from 2 other locksmith services - 1 never did return the call and 1 that acted like they were doing us a favor. I would use Marshall's again and we will recommend Marshalls to our friends.
Description of Work: Marshall's removed the entry door locks and deadbolts on (3) entry doors and replaced them with lever actuated locks and double cylinder deadbolts. Vince and his associate were on time, completely professional, and cleaned up after themselves.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Roy L.
11/2015
5.0
locksmith, doors
  + 0 more
They confirmed arrival time when on the way, and arrived exactly when planned - extremely professional and very efficient! Over all cost was much less than what we anticipated. The estimate they provided prior to providing the service was exactly what we spent. Very friendly - will highly recommend them to anyone in need of a locksmith!
Description of Work: Replaced all locks on all doors in our home we recently purchased, and cut extra keys

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Martha G.
11/2015
5.0
locksmith
  + -1 more
Service provider was exceptional. He re-keyed all of my locks on the same day I requested service. I sent a message via Angie's list in the morning and within an hour had heard from the company; service arrived at my home by lunch. He was wonderful and even let my dog follow him around while he took care of business. Highly recommend!
Description of Work: Changed all of the locks on my doors on same day service requested

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193.5

Anne-Marie M.
03/2014
5.0
locksmith
  + -1 more
Fabulous woek and I would not hesitate to use them agaon
Description of Work: installwd a new lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Damian G.
02/2014
5.0
locksmith
  + -1 more
Cris was very professional and explained everything he was doing. Thankfully he managed to open the lock and provide me with my options to replace it.
Description of Work: Unlocked a door that I had misplaced the key for.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Tranequa L.
11/2013
5.0
locksmith
  + -1 more
Chris came out and performed the service. The appt was made earlier this morning and he was here around mid-day. The response time was great considering another company said the earliest they could come was Friday. Chris was very professional and performed the work quickly. I would definitely use the company again.
Description of Work: Re-keyed the locks on all the outside doors and realigned the deadbolt lock on the back door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Julia H.
08/2013
5.0
locksmith
  + -1 more
I have a locking storage shed that I recently discovered we did not get the key for from the seller when we bought our house years ago. Andy was the locksmith who helped me and we discussed what options I had - unfortunately, without a code on the lock, it would be more expensive, but the charge of $20 for a new key for this lock was still very reasonable. The key copies were each about $2, and I think that's much less expensive than other places I had seen. Most importantly, each key works perfectly - sometimes key copies are more "touchy" but these have given me no trouble. Andy was very friendly and professional, and the entire thing only took about 30 minutes. I had left to run errands but received a phone call when it was ready. If only everything could be so easy!
Description of Work: Made new key for existing lock; duplicated 2 different keys (total price includes 6 new keys)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$34.05

John D.
01/2013
5.0
locksmith, doors
  + 0 more
This guy was a model for someone in the service business. He was responsive, communicated well, kept his commitment and completed the job in timely fashion.
Description of Work: Lost key to storage locker on a weekend.
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

William M.
12/2012
5.0
locksmith
  + -1 more
The technician arrived on time and completed his work quickly. The quality of the work was excellent and the price was very fair. They may not be the least expensive, but you can always be guaranteed that the work will be done correctly and professionally. We have used Marshall's several times over the past 10-15 years and will definitely call them again when the need arises.
Description of Work: We called Marshall's to install new locks and rekey our new home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Bruce E.
11/2012
4.0
locksmith
  + -1 more
Took him a good while because it was tricky -- didn't want to stripped the screw. But he did it and saved the lock!
Description of Work: Repaired a door lock that had a cross-threaded allen screw.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

John S.
09/2012
5.0
locksmith
  + -1 more
We recently relocated to the area and wanted the locks changed in our new home. I found Marshall's on Angie's List. I called them, described what I wanted. The procedure and cost were reviewed and I set up an appointment. The locksmith arrived on time. He went over again what I wanted done and the cost for same. He proceeded with the work in an efficient manner. When he was finished, he had me check each lock with the new key and then asked how many copies of the key I would like. When he was sure the job was done to my satisfaction he prepared the bill for the previously stated charges. I am very satisfied and would call them again. Also, he was great with my gentle giant of a dog!
Description of Work: The locksmith arrived promptly. He changed and re-keyed all the locks in our new home. He was thorough and efficient. Before he performed the work reviewed what I wanted done and the cost of same.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Catherine G.
06/2012
5.0
locksmith
  + -1 more
My locks were older Medeco and first I called A1ocksmith Ricky Archer of Durham North Carolina and he asked shape of Medeco key, then explained that it has to do with security. He is not allowed to work on a Medeco lock he didn't sell and same is true for others. He sugested I drive over to Marshalls and they almost certainly could identify my key.So I called Marshalls to find out what they were near. Woman Rene helping me asked me a question and asked my name and ZAP she had located my file and they had installed it.She made an appt and they came out and both Were not told at first I was with Angies List because it was my very first experienceIn other words both locksmiths are anxious to be helpful, kind and courteous to all
Description of Work: A man named Jason arrived in a Marshalls truck and rekeyed my doors to fit a new Medeco key. He was pleasant , personable, neatly dressed ,and nice to be around.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Floyd C.
05/2012
5.0
locksmith
  + -1 more
I had good luck with them. They are quick to show up and they are always professional.
Description of Work: I used Marshall's Locksmith Service Inc. for a commercial job. They had to make entry and rekey.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

gina M.
04/2012
5.0
locksmith
  + -1 more
Prompt, courteous, professional service.
Description of Work: I needed to have 3 locks to my home re-keyed ASAP. I was able to make a appointment to accommodate my work schedule & the technician arrived promptly as promised. He was professional & courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130
    • 1(current)
    • 2
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Contact information

4205 POOLE RD, Raleigh, NC 27610

www.marshallslocks.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors,
Auto Service

FAQ

MARSHALL'S LOCKSMITH SERVICE INC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

MARSHALL'S LOCKSMITH SERVICE INC accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, MARSHALL'S LOCKSMITH SERVICE INC does not offer free project estimates.
No, MARSHALL'S LOCKSMITH SERVICE INC does not offer eco-friendly accreditations.
No, MARSHALL'S LOCKSMITH SERVICE INC does not offer a senior discount.
Yes, MARSHALL'S LOCKSMITH SERVICE INC offers emergency services.
No, MARSHALL'S LOCKSMITH SERVICE INC does not offer warranties.
MARSHALL'S LOCKSMITH SERVICE INC offers the following services: We sell Security - We Offer Service - We Provide Expertise
We are a full service locksmith...You name it and we will try and do it for you!

Contact information

4205 POOLE RD, Raleigh, NC 27610

www.marshallslocks.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed