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MacMate Computer Consulting

5.0(
5
)

Computer Repair, Computer Training

About us

Apple Mac Computer service, repair & support. Certified Apple Consultant & part of Apple's Consultants Network MacMate is an Apple consulting company based in North Carolina providing onsite & remote computer support for individuals, businesses & organizations needing Apple & Macintosh solutions. Including help with software, hardware upgrade & repair, data backup & recovery, networking - wired & wireless, training & much more, see Services page. Flexible hours 7 days a week, please contact to discuss needs Onsite support for the Triangle and surrounding region including Raleigh, Cary, Durham, Chapel Hill, Apex, Carrboro Clayton, Garner, Morrisville, Sanford, Smithfield, Wake Forrest Holly Springs, Fuquay-Varina, Pittsboro & surrounds. Also remote support by phone & Screen Sharing anywhere in USA & world wide

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Hard drive data recovery, crashed, corrupt or deleted files service Service plan’s to monitor, maintain, check backups etc Email, Calendar, Contact & file collaboration with Mac’s,PC’s, iPhone, iPad (mobile devices) & more Network design, setup, repair for wired, wireless, internet, VPN’s, file & screen sharing Other products & Service's, Mac Pro, MacBook Air, Pro, iMac, MacMini, Xserve, iPhone, iPad, iPod, Apple,Parallels, Boot Camp, RAID,VMWare,startup issues,tuneups,crashing,corrupt files

Amenities

Warranties
Yes
Emergency Services
Yes

Accepted payment methods

Check
Discover
MasterCard

Photos of past projects

Reviews

5.05 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Write a review
Showing 1-5 of 5 reviews
spence A.
06/2018
5.0
computer repair
  + -1 more
If anyone needs an Apple mechanic, I had a good experience with Graham at MacMate. My five year old iMac was running slow as molasses. He took out the OEM HD and put in a solid state drive. Much faster now. Was supposed to be ready next day but the HD transfer took extra time so one extra day. Oh well. Otherwise everything was delivered as promised at the price agreed. He works out of his single family house in a nice/ safe neighborhood about 15 minutes away. No parking lot, Genius bar lines or mall walkers to deal with. Will definitely go back for other work.
Description of Work: replace hard drive
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$405
C W.
11/2016
5.0
computer repair
  + -1 more
Promptly responded to the phone message I left. Answered many questions and made useful recommendations. It also neede some kind of temperature sensor. I elected to replace the drive with a high capacity solid state drive and increase the memory. Dropped it off one day after work. Picked it up the day after. Has worked beautifully ever since.
Description of Work: My hard drive died and needing replacing.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$460
Brad A.
04/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: The owner worked with me with a number of different Mac computer items and projects such as backup system and configuration, slide show programs etc.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
catherine I.
01/2015
5.0
computer repair
  + -1 more
Graham knows his stuff. He's helpful and reasonably priced. I ultimately had the hardware problem fixed by Apple as it was a defective part.
Description of Work: Graham and I discussed what was going on with my Mac and he ran a number of diagnostic tests. He confirmed that the problem was an Apple hardware problem covered by an Apple quality program.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Florence S.
04/2012
5.0
computer repair, computer training
  + 0 more
As lifetime PC users, we have really appreciated the partnership approach of Graham and Mac Mate. The service is prompt and professional (and effective) and the prices are reasonable. Graham is a very experienced professional, and it has been a pleasure to work with him. We will continue to work with MacMate as our outsourced IT expert. We continue to use MS Office on our Macs, and to operate two PCs with Windows, in addition to our Macs, and Graham has been effective at helping us do this and deal with some of the inevitable issues that can arise when updating MS Office on a Mac.
Description of Work: Our small business has used MacMate several times since converting to Apple products in the fall of 2011. Graham helped us convert from our PCs and Windows based servers, helped us get multiple Macs and a server and some PCs working together, and helped us establish backup routines and links to web based mail. When updates come out or we have an issue we call and get efficient help either by phone, by remote log-in to our computers or by a service visit. MacMate helps us with hardware and software issues and also gives timely and understandable advice/education/training re how to best use our Macs.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100

    Contact information

    104 Duxbury Drive, Raleigh, NC 27607

    www.macmate.net

    Service hours

    Sunday:
    10:00 AM - 10:00 PM
    Monday:
    10:00 AM - 10:00 PM
    Tuesday:
    10:00 AM - 10:00 PM
    Wednesday:
    10:00 AM - 10:00 PM
    Thursday:
    10:00 AM - 10:00 PM
    Friday:
    10:00 AM - 10:00 PM
    Saturday:
    10:00 AM - 10:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Computer Repair,
    Computer Training

    FAQ

    MacMate Computer Consulting is currently rated 5 overall out of 5.

    Sunday: 10:00 AM - 10:00 PM

    Monday: 10:00 AM - 10:00 PM

    Tuesday: 10:00 AM - 10:00 PM

    Wednesday: 10:00 AM - 10:00 PM

    Thursday: 10:00 AM - 10:00 PM

    Friday: 10:00 AM - 10:00 PM

    Saturday: 10:00 AM - 10:00 PM

    MacMate Computer Consulting accepts the following forms of payment: Check,Discover,MasterCard
    No, MacMate Computer Consulting does not offer free project estimates.
    No, MacMate Computer Consulting does not offer eco-friendly accreditations.
    No, MacMate Computer Consulting does not offer a senior discount.
    Yes, MacMate Computer Consulting offers emergency services.
    Yes, MacMate Computer Consulting offers warranties.
    MacMate Computer Consulting offers the following services: Hard drive data recovery, crashed, corrupt or deleted files service Service plan’s to monitor, maintain, check backups etc Email, Calendar, Contact & file collaboration with Mac’s,PC’s, iPhone, iPad (mobile devices) & more Network design, setup, repair for wired, wireless, internet, VPN’s, file & screen sharing Other products & Service's, Mac Pro, MacBook Air, Pro, iMac, MacMini, Xserve, iPhone, iPad, iPod, Apple,Parallels, Boot Camp, RAID,VMWare,startup issues,tuneups,crashing,corrupt files

    Contact information

    104 Duxbury Drive, Raleigh, NC 27607

    www.macmate.net

    Service hours

    Sunday:
    10:00 AM - 10:00 PM
    Monday:
    10:00 AM - 10:00 PM
    Tuesday:
    10:00 AM - 10:00 PM
    Wednesday:
    10:00 AM - 10:00 PM
    Thursday:
    10:00 AM - 10:00 PM
    Friday:
    10:00 AM - 10:00 PM
    Saturday:
    10:00 AM - 10:00 PM