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Longhorn Tree Service

Tree Service

About us

"Just ask a neighbor." It's more than just a slogan; we really mean it! Most of our work comes from satisfied customers that recommend us to their family and friends. Why do our customers like doing business with us? *We like what we do and do it well - Serving others well is personally rewarding. *We are safe - The safety of our clients and employees is our priority! *We use industry-standard, cutting-edge arboricultural techniques. *We return phone calls and email promptly. *We provide free bids and reasonable prices for tree work. *We can be counted on - we will arrive on-time or you will get an update call. *We don't ask for payment until you are satisfied.

Business highlights

22 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

- Tree removal (lift, bucket truck and crane removal) - Tree trimming - Emergency work (crane tree removal) - We are GREEN (we recycle as much as possible) - We carry both Worker's Compensation and Liability Insurance - We are professional and SAFE

Services we don't offer

We DO NOT use "scare tactics" to get work! You can expect us to provide an honest assessment of your trees. If a tree does not need to be removed, we will tell you the truth! We NEVER accept payment "up front" (before the work has been completed). This is an integrity issue for us!

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard

Reviews

4.715 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
0%
2
7%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.7
Showing 1-15 of 15 reviews

Kristen D.
04/2024
5.0
tree service
  + -1 more
Great crew to work with! Got it done quickly and efficiently.
Description of Work: Tree Trimming
Rating CategoryRating out of 5
Yes, I recommend this pro

Scott K.
03/2024
5.0
tree service
  + -1 more
I was very pleased with thier work. They did a great job and I am a satisfied customer. I will recommend them when Freands and family need any tree services.
Description of Work: Trim and remove a few trees and clear out a lot of brush too

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Dawn D.
04/2017
5.0
tree service
  + -1 more
Brett and his team were wonderful. They were on time and worked quickly, precisely and efficiently. He had great ideas about how to help us get the most bang for our buck, and his price was very reasonable. We appreciate the great work, and we'll definitely use Longhorn Tree Service again!
Description of Work: We needed some small trees and one bush removed and a few branches trimmed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jerry G.
05/2015
4.0
tree service
  + -1 more
unknown
Description of Work: Remove trees from my property. It went well, but took a little longer than projected due to personal problems of the personnel

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Scott O.
03/2015
5.0
tree service
  + -1 more
They were varying sizes. Nothing was too huge. They've done some work for us a couple of weeks ago. They're just really reliable, punctual and responsive. They're all the things you want them to be.
Description of Work: They took down some trees. They left stumps but the referred me to somebody who came and did the grinding. They took down 4 trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Barry D.
04/2014
2.0
tree service
  + -1 more
Brett is a very nice guy. based on our initial meeting I hired him without getting any other estimates (I had contacted 2 other contractors but didn't have estimates yet). His crew came on a Sunday due to bad weather Saturday. When they arrived I reviewed what was to be done and pointed out all 3 trees that needed attention. After they removed the tree they asked for the payment. When I showed them the 2 trees to be trimmed they acted surprised, despite me discussing it with them 3 hours earlier. The older guy looked at one of the trees, realized it would need to be climbed to be trimmed, and threw his tools down and walked to the truck muttering under his breath. They trimmed the 2 trees, got paid and left. They left debris on my driveway, left my security sign laying on the lawn, and either their truck or their chipper dropped about 2 dozen spots of oil on my freshly powerwashed driveway (done 2 weeks earlier). So, they did the work in a timely manner and completed it successfully. The older guy had an attitude, they didn't clean up well when done, and left oil on my driveway. Brett followed up 5 days later and I informed him of the issues. He is unhappy to be getting a bad review. Based on my experience I'm surprised he hasn't received any bad reviews until now. He made no offer to compensate me for the attitude or the mess his workers left behind. The oil on the driveway is not acceptable, as I just had it powerwashed professionally; I will now have to bring the powerwasher contractor back out to see if he can clean it up, at my expense. Generally an unhappy experience. I would not hire Brett again and I will not recommend him to anyone.
Description of Work: removed 1 dead tree and lightly trimmed 2 other trees

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
4.0

$800

Response from Longhorn Tree Service
I can't ascertain what really happened that Sunday morning. I was not afforded the opportunity to intervene. I don't dispute what (member name) says. It is quite possible that the guys had "off day" that Sunday morning. Unfortunately, (member name) did not attempt to contact me about his concerns. We do not accept payment "up front." (member name) accepted the work by paying my men. Had he expressed his concerns with my men, they would have attempted to address them or they would have called me. Had he extended the courtesy of calling me (he had my contact information), I would have done whatever was necessary, including driven to his house, to assure that he was completely satisfied before accepting payment and leaving the premises. I can't always control the actions of others (including those who work for me). I can say that I am committed to making people happy with the choice to work with us. To my knowledge, this is the first negative review that we have EVER received.

Elisa S.
03/2014
5.0
tree service
  + -1 more
Brett's guys did an amazing job. They were punctual, quick and did a great job of cleaning up the back yard when they were done. Brett's quote was reasonable and he was able to get us scheduled quickly. I will definitely use them again.
Description of Work: Removed 1 diseased tree and two other trees to open up the back yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Brian L.
11/2013
5.0
tree service
  + -1 more
Brett came out to survey the tree damage within a couple hours of my phone call, then had a crew come out early the next morning to take care of it by noon. We couldn't have asked for more prompt service!
Description of Work: Removed large tree limb that fell on our roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Steve K.
06/2013
5.0
tree service
  + -1 more
Brett responded very quickly to my call as I had a large limb come down during a wind storm and I needed it removed. We decided to remove both large maple trees since both were compromised by age and deterioration. Brett's crew arrived promptly, were very friendly and did the job quickly as arranged. I would highly recommend Longhorn. Brett knows his stuff and is trustworthy.
Description of Work: Removed large fallen limb, removed two large maple trees

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,950

Vickie H.
12/2012
5.0
tree service
  + -1 more
The crew came to the house at the time prescribed and trimmed the limbs discussed. The yard was cleaned up and limbs ground up to taken away. After they left, I discovered a limb that had been missed that was in a problem area. I called and they returned a few days later and handled the limb with the same professional workmanship.
Description of Work: Dead branches were removed from large oak trees. Some live limbs were removed that were hanging over our home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Longhorn Tree Service
.

Michael D.
09/2012
5.0
tree service
  + -1 more
The process and end product were great. I called Brett and he immediately came out to provide an estimate. Longhorn was less than a few other services I contacted. After agreeing to the proposed price Brett immediately scheduled a date for service within a week. His crew came out, were very professional, and did a great job with the whole project. I asked for a few additional branches to be removed and this was done at no extra charge. The crew did a nice job of cleaning up afterwards. I would highly recommend Longhorn and use them again for future tree services. Brett was a pleasure to work with.
Description of Work: Cut down, took off limbs, ground stumps and hauled away 8 large oak trees. They also removed and hauled away low branches on numerous trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Alan S.
08/2012
5.0
tree service
  + -1 more
unknown
Description of Work: Brett came through when I had a tree struck by lightning. A true professional. His crew was punctual and was able to take care of our problem quickly. Thanks for your help and hard work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward C.
07/2012
5.0
tree service
  + -1 more
It really well.
Description of Work: I had them remove a few trees and brush as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Randi R.
06/2012
5.0
tree service
  + -1 more
Longhorn Tree Service did a great job with our tree removal project. From the beginning, when he came to estimate the project, it quickly became clear that Brett Plummer knows his craft well. He noticed things about the trees that several other landscape folks missed - like lightening scars on some trees, an ant infestation in the decayed section at the base of a tree, a compromised trunk in the upper limbs of another tree. The prices quoted for the work was very competitive with other bids. The Longtree Service quote included the removal of all lumber and materials, and the grinding of the tree stumps which was subcontracted and coordinated by Brett. In addition, Longhorn Tree Service met my expectations in terms of safety and quality of work. Because of the height of the trees, it was important to me that the successful bidder have insurance and all the necessary equipment to do the job safely. I was pleased Longhorn Tree Service had both. The crew was extremely professional, taking great care at each stage of the project to protect themselves, their colleagues, the trees and yard, and the house. And when they finished the project, the area was immaculate. Brett (owner) made sure I was satisfied with his company's work. It was a pleasure to work with him and his crew.
Description of Work: Longhorn Tree Service removed 9 trees and trimmed 1. Some of the trees were very tall (pines) and some were medium size (Bradford pears, sweet gums).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Jonathan K.
06/2012
5.0
tree service
  + -1 more
The job went very well. I was not able to see the work in progress but was very impressed when I returned home that evening. Brett did everything we discussed and did it well. He priced fairly and did not try to inflate it. They cleaned up and removed all trees and limbs and did a nice job.
Description of Work: I met Brett, owner of Longhorn Tree Service because he was going to do an extensive tree removal for my nextdoor neighbor. I spoke with him about getting some small trees and canopy removed between the two houses. He was very professional and easy to communicate with and aslo very good at advising which trees to remove. They were punctual and professional and did an excellent job. As I said my job was a relatively small job. My neighbor's job was a very large job and he was very satisfied as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

    Contact information

    8804 Klondike Ct, Raleigh, NC 27615

    www.longhorntreeservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:30 PM
    Tuesday:
    7:00 AM - 5:30 PM
    Wednesday:
    7:00 AM - 5:30 PM
    Thursday:
    7:00 AM - 5:30 PM
    Friday:
    7:00 AM - 5:30 PM
    Saturday:
    7:00 AM - 5:30 PM

    Licensing

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Tree Service

    FAQ

    Longhorn Tree Service is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:30 PM

    Tuesday: 7:00 AM - 5:30 PM

    Wednesday: 7:00 AM - 5:30 PM

    Thursday: 7:00 AM - 5:30 PM

    Friday: 7:00 AM - 5:30 PM

    Saturday: 7:00 AM - 5:30 PM

    Longhorn Tree Service accepts the following forms of payment: Check,CreditCard
    Yes, Longhorn Tree Service offers free project estimates.
    No, Longhorn Tree Service does not offer eco-friendly accreditations.
    No, Longhorn Tree Service does not offer a senior discount.
    Yes, Longhorn Tree Service offers emergency services.
    No, Longhorn Tree Service does not offer warranties.
    Longhorn Tree Service offers the following services: - Tree removal (lift, bucket truck and crane removal) - Tree trimming - Emergency work (crane tree removal) - We are GREEN (we recycle as much as possible) - We carry both Worker's Compensation and Liability Insurance - We are professional and SAFE
    We DO NOT use "scare tactics" to get work! You can expect us to provide an honest assessment of your trees. If a tree does not need to be removed, we will tell you the truth! We NEVER accept payment "up front" (before the work has been completed). This is an integrity issue for us!

    Contact information

    8804 Klondike Ct, Raleigh, NC 27615

    www.longhorntreeservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:30 PM
    Tuesday:
    7:00 AM - 5:30 PM
    Wednesday:
    7:00 AM - 5:30 PM
    Thursday:
    7:00 AM - 5:30 PM
    Friday:
    7:00 AM - 5:30 PM
    Saturday:
    7:00 AM - 5:30 PM