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Jay's Heating and Cooling

Heating and Air Conditioning

About us

Ask for our special offers for Veterans, Property Management Companies, and Senior Citizens. Emergency services offered Saturdays.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

HVAC Heating and Air, Service and Repair, New Installs, Preventative Maintenance

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.022 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-22 of 22 reviews

James F.
12/2020
5.0
heating & air conditioning/hvac
  + -1 more
The estimate price was very good. Jay or Aleks responded to all my calls and emails very promptly, and professionally. Taylor was very professional when he came out to look things over before the install. The install went very well and Anthony and Shawn did a great job, that was much better than the original install when the house was built.
Description of Work: Installation of new gas pack

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,844

Response from Jay's Heating and Cooling
Thank you for your kind words! We appreciate your business and look forward to working with you in the future.

Jack R.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
Jason came out on time and looked at our HVAC system. After inspection he suggested we wait to replace our system and instead suggested that we service the HVAC system. VERY professional and we will have him both service our HVAC equipment and do the full replacement when we need it. Highly recommend.
Description of Work: Estimate for HVAC replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jay's Heating and Cooling
Thank you so much! We appreciate your support and look forward to your future business!

Jason P.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
The did a phenomenal work, they are quick, professional and I've been using them for decades.
Description of Work: They did a heating and cooling maintenance.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Jay's Heating and Cooling
Thank you so much! We appreciate working with you and look forward to your future business!

Matthew W.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
The service was always great. Th clients were happy and the price was good.
Description of Work: They installed new A/C system and did some small repair on gas fire place to my clients.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Jay's Heating and Cooling
Thank you! I’m glad we were able to help you and your client out!

Taylor C.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
It was great. I loved the people. They are there when I need somebody. It was a great deal.
Description of Work: Fall service.
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

Logan H.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
Great. He called back within 10 minutes, looked at a picture of our furnace which I sent him, and he talked me through lighting the pilot light. He was very professional and saved me the cost of a service call. I was very impressed.
Description of Work: We had problems lighting the pilot light on our furnace

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jay's Heating and Cooling
Thank you [Member Name Removed]! I’m glad we were able to help you. Happy Holidays sir!

Jim H.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Jason quickly diagnosed and made repairs. Impressive work!!!
Description of Work: We had some frozen parts of our AC system in our attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jay's Heating and Cooling
Thank you! I am glad we could help!!!

Bart C.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent Customer Service and a fair price. I would highly recommend Jay's Heating and Cooling!
Description of Work: Outdoor fan motor replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jay's Heating and Cooling
Thank you! I am glad we could help!!!

Ihrie O.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have been using Jason for numerous years and he is a vendor I have been confident and happy to refer to friends + clients.
Description of Work: Repaired leaking ductwork.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jay's Heating and Cooling
Thank you [Member Name Removed]!

Lakshmi O.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great. He loves what he does and is not in it for the money. He is honest and you can trust him.
Description of Work: estimate for system replacement. We have used Jason several times. He always helps us out on the price.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jay's Heating and Cooling
Thank you!!!

Chris N.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Could not have gone better. Jay was on time, told me exactly what he was doing, and what he would do differently in the winter if I called him for service again. He also advised me that given the age of my HVAC system, maintenance like he was performing likely wouldn't be necessary again for at least a couple years, which made me feel like he was being honest and not pushing services when I didn't need them. I had a great experience and will definitely use again in the future.
Description of Work: Regular maintenance on HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jay's Heating and Cooling
Thank you [Member Name Removed]!

Shelby Y.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Jay was extremely helpful about answering questions, and helped me select an HVAC system that should work well for my home. Installation went well, and he explained the maintenance that should be performed in the future. I changed my mind about which thermostat I wanted a couple of times, and he cheerfully accommodated my final choice. I was very pleased with our transaction.
Description of Work: Replace gas HVAC system and thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,450

Response from Jay's Heating and Cooling
Thank you [Member Name Removed]!

Ken M.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Jay's Heating and Cooling
Thank you [Member Name Removed]!

Barry G.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Very pleased with service from Jason. Will have his company service my Hvac systems whenever it is needed.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Jay's Heating and Cooling
Thank you [Member Name Removed]!

Lisa P.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

Response from Jay's Heating and Cooling
Thank you [Member Name Removed]!

Scott A.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
Jason and his team did a great job! They came out to inspect 2 HVAC units for a house we're planning on buying. I met him at the house during the inspection and he took me through the entire process and was very thorough. He was happy to answer all the questions I had and I didn't feel rushed at all. He tested everything on the units in detail and then sent over a written report the following morning as he stated he would. Jason definitely knows his stuff. Great service, great price and exactly on time. Couldn't ask for better and I'll be using him again in the future. Highly recommended!!
Description of Work: Inspected 2 HVAC units for a house we're looking at buying and provided an inspection report.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Jay's Heating and Cooling
Thank you [Member Name Removed]!

PHILLIP C.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Bettie P.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
The service man was nice enough to check to the condition of my crawlspace and helped with my thermostat.
Description of Work: Furnace tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JEFF F.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Service call/add refrigerant to 2 units. Upstairs unit freezing up, needed 2 lbs. Checked downstairs unit and it needed some, so he took care of that too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Gary Y.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
I have had Jay (Jason) out several times to my house, as he was recommended by my neighbor. He has been very friendly and professional. He has never pressured me to fix anything that I didn't want to or couldn't. He always informs me of what his recommendations are and lets me choose what I want him to do. Usually I get him to do all the work he suggests, but one time I couldn't afford all that was wrong with one of the units and he prioritized the list for me. I fixed the most important things on the list that day and had him come back to fix the other items on his list when I had the money. He is very flexible with times and has always arrived on time for appointments. I have recommended him to other people who have also been very happy with his work.
Description of Work: I had a coolant leak in one of my A/C units and Jay repaired it and filled the unit back up with Coolant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Geoffrey B.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Great! Prior to their arrival I had 3 rooms that were cold and 1 that was hot, after a short time period and a little education on how to fix the system myself they had fixed the issue and taught me how to remedy it in the future.
Description of Work: Ran diagnostics, balanced system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Geoffrey B.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Excellent, I have used them in the past and will continue to do so. They really do a great job, are punctual, will respond quicker in an emergent situation, and price fairly. They also spend the time to educate the homeowner! A++
Description of Work: Added freeon, overall maintenance of 2 ACs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    5441 Kissimmee Ln, Raleigh, NC 27616

    http://www.jaysraleighhvac.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    34024
    Trade License Locale
    NC
    Trade License Authority
    North Carolina Board Examiners of Plumbing, Heating & Fire Sprinkler Contractors
    Trade License Expiration
    12/31/2021

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Jay's Heating and Cooling is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Jay's Heating and Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Jay's Heating and Cooling offers free project estimates.
    Yes, Jay's Heating and Cooling offers eco-friendly accreditations.
    No, Jay's Heating and Cooling does not offer a senior discount.
    Yes, Jay's Heating and Cooling offers emergency services.
    Yes, Jay's Heating and Cooling offers warranties.
    Jay's Heating and Cooling offers the following services: HVAC Heating and Air, Service and Repair, New Installs, Preventative Maintenance

    Contact information

    5441 Kissimmee Ln, Raleigh, NC 27616

    http://www.jaysraleighhvac.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM