Horizon Services LLC

4.6(
8
)

heating & cooling contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

After a quarter of a century in business, Horizons Services, LLC, remains fully committed to setting the industry standard for customer service, installation, and focusing on things that are important to busy homeowners: respect for their time, their home and their property; up-front pricing, and an unconditional 100% money back guarantee.

Business highlights

38 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

CreditCard

Reviews

4.68 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
13%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.9
value
4.2
responsiveness
4.9
Write a review
Showing 1-8 of 8 reviews
EVA R.
07/2023
5.0
Good
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
James B.
07/2023
2.5
Tech was good, but it?s simply outrageous to be charging $250 for a bad fuse that I ended up buying from Home Depot for $25 for two of them! I know you?re pricing the ?warranty? but would be better to keep it to a real price and maybe I?d keep using these guys for other services. I can?t trust their prices now.
Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
4.0
james B.
02/2023
5.0
Called at 5 pm customer service was great my furnace stopped working she she gave a window of time that night the technician called before arriving at 7pm he fixed the heater problem. His name is Lucas very knowledgeable & easy to talk with. He wore shoe covers before entering my house. I appreciate the great job I received and the price was fair. Thank you
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$32,500
Andreas C.
01/2023
5.0
Responded very quickly and was at my house within two hours. Very friendly and knowledgeable service technician. Needed to order a part and returned next day to complete the work. Very happy with the service provided.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Omar Y.
10/2022
5.0
Excellent response. Love it.
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Victor R.
09/2022
5.0
They resolved the issue other companies couldn't
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Paul M.
08/2022
4.0
I am very pleased with the Horizon crew. They weren't on time, courteous, and worked diligently.
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Steve J.
07/2022
5.0
I feel Horizon offered the overall best experience I've had with an AC company in terms of price negotiability, speed of work, quality of work, and long-term support contract for the money well spent. Horizon has good people that deserve to prosper.
Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro

    Contact information

    540 Pylon Dr, Raleigh, NC 27606

    https://www.horizonservices.com/?utm_source=hzn0900_ppl003_52938354

    Service hours

    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day
    Sunday:
    Open All Day

    Licensing

    Licensed*

    Trade License Number
    L.35650
    Trade License Expiration
    12/31/2025
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    heating & cooling contractor

    FAQ

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Sunday: Open All Day

    Horizon Services LLC accepts the following forms of payment: CreditCard
    Yes, Horizon Services LLC offers free project estimates.
    No, Horizon Services LLC does not offer eco-friendly accreditations.
    No, Horizon Services LLC does not offer a senior discount.
    Yes, Horizon Services LLC offers emergency services.
    Yes, Horizon Services LLC offers warranties.

    Contact information

    540 Pylon Dr, Raleigh, NC 27606

    https://www.horizonservices.com/?utm_source=hzn0900_ppl003_52938354

    Service hours

    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day
    Sunday:
    Open All Day