HomeCraft Windows

Professional and the office was great at communicating about the timeline. Excellent windows!

Very professional and responsive.

Had some reservation of a Company from Raleigh, but they came on the date and time stated. The windows are of excellent quality and installation was outstanding Took down and REPLACED all window dressings. The crew was both informative and ready to help always. Exterior flashing made it l;look better then original. Very Good Job and Company and all in one day.

The salesman was great. No pressure. The installation was quick and efficient. I was fortunate that I had standard size windows so they came speedily.

All work was completed in one day. They did a fantastic job.

The customer service people were very nice to deal with, Always willing to please when a question was asked. The installation went like clock work. Done on time as promised. The installers were very professional, friendly and also willing to please. Thanks to Tony, Allen and Frank for a job well done. They were a pleasure to work with and a great clean up crew. The windows look great inside/outside .

Some of the nicest people to deal with. Everything they said was done even earlier than anticipated. Very Professional, easy to talk with, done what was promised. Thanks to Nick Salisbury, Tony, Zach who was just a pleasure to be around and brought our Thank You gift and to all the others involved in helping with our New Windows. Thank you all so much. Highly recommend.

Good work The windows are great and very good looking

HomeCraft Windows has a very professional team.

Great windows great job

They Are Very Professional And Also Work With Me With The Payments Which I Had Identity Theft So I Like To Give The Money In Their Hand! I Love The Window And Highly Recommended To My Friends And Family!!!

Excellent installation. Was done in two days instead of three.Very polite and cleaned up after they were done.

Difficult window replacement done well on my brick house

We contacted four companies to come out and look at a bathroom remodel project. This is not a major project, more of a face lift. Remove a tub, resize a shower larger (1-2 inches in each direction), move vanities to center on wall. Three of the companies we contacted we felt could do a good job, so it came down to some material differences and price. We chose this company. The sales/design guy was really good. Even went back and did some research on something we wanted to do to see if it really could be done. Turns out it just really isn't possible, but at least he did the legwork. It wasn't really a deal breaker, it was more of a cool feature. One of the other companies told us the same thing, so this is not their fault, the product just isn't made in the size we were looking at. Installers were great. Did a good job. Were happy to answer questions and didn't mind if you kept checking in on progress. Knew the products they were installing too. Subcontractor for the shower glass was great. Called to be sure they could come early. Put the glass where we wanted it on the threshold. Weren't satisfied with the install as a seal was kinked and a washer/shim was missing from the door, so scheduled a return visit to fix the issues. Didn't wait until we pointed out the problem, they showed us the problem. Parts were overnighted and problem solved in 2 days. The goal of the project was to fix a cracked shower wall and get things so they didn't look strange (the vanities off to one side). These were the issues we had: - Wrong vanities were ordered. Not sure how it happened because we measured counter height with the sales/design guy and he changed pages in his book to get the right ones. - Were promised a one piece white marble threshold by the owner. He said a matching grey color would be two pieces but the original was white (one piece) and we liked that break up of the rooms and he told us that one piece in white was no problem. They showed up with two pieces to install and said take it or go with metal (after they had already installed marble at the other threshold which would have looked really stupid). - We asked for a larger shower. The walls are 1-2 inches larger than the old shower, but the shower pan (which is really the size of the shower) is the same size as the old one (the new pan lines up with the markings on the old wall where the pan was). You cannot say that there is a required overhang of the material because they aren't consistent (1 inch in one direction and 2 inches in the other). - This one isn't their fault, but worth mentioning. The sinks we got are inset cultured marble sinks. There were many manufacturing imperfections. Because of the number of imperfections, the sink was remade rather than repaired on site. You would think they would check the second one before they brought it here. They didn't. Second one was almost as bad as the first, we wouldn't let them install it. The third

Installers arrived on time each day, kept us advised on progress of work, and they were neat & cleaned up the work area each day. New shower stall, flooring, and toilet look just as expected and planned, and the two installers were friendly yet very professional in their work.

they were prompt and worked with my schedual the product was exactly what we had expected and the installers were professional and cleaned up my yard was cleaner than when they came thanks