Hanson Overhead Garage Door Service is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customer's interests and make their concerns the basis of our business. Please call today 919-829-0940!
Good work but had to come back within 3 months to fix garage door after cable unwound from pulley
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Jonathan B.
06/2022
4.5
Honest low price service didn’t try to oversell
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Tony H.
05/2022
5.0
Fast service. Knowledgeable
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$750
Paul T.
12/2021
5.0
The responded to the request within hours and scheduled several days later. They were on-time, completed the job quickly. I know I will need a new motor in the future and I definitely will use Hanson.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Alex W.
10/2021
4.0
Fast and same day service!
Rating Category
Rating out of 5
quality
4.5
value
3.5
responsiveness
4.5
Yes, I recommend this pro
$750
Nancy B.
09/2021
5.0
They were here within an hour, explained everything for my understanding, and fixed the door within 30 minutes. Great service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mike E.
08/2021
5.0
Good work on time and reasonable prices
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Edward F.
06/2021
4.0
Xxx
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Jim W.
10/2020
5.0
I was having trouble finding a replacement seal for an old door with an unusual track. Jeremy found a quick and easy solution that upgraded our track and allowed him to install a modern seal. I will be using Hanson for any future garage door needs!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Edward P.
08/2020
5.0
They explained the options for my repair with pros and con for each. Repair was done quickly and completely. Very professional and knowledgeable technician. Definitely will use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$350
Tom W.
05/2020
5.0
The two service reps that put our door in were the most efficient and congenial techs we have experienced. I just wish I had another garage door to install!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Marty L.
03/2020
5.0
Jeremy and team were great. Creative and professional. They went well beyond my expectations. Would recommend them to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Scott F.
01/2020
5.0
Hanson provided quality door repair for a reasonable price. One of the things that I most appreciated was their honesty with how they fixed my door. They did not try to sell me on extra repairs and instead did some minor service without additional costs. The service technician repaired my cables and springs. He also leveled the door and it is now operating as it did when the house was initially built. The service was great and highly encourage others to consider Hanson when looking to repair your garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Anne H.
01/2020
5.0
Very conscientious at every level - scheduling, keeping the schedule, doing what was promised, and explaining everything thoroughly. We had an entire garage door replacement - including door & opener & accessories. Very satisfied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kellie M.
10/2019
5.0
They were very professional and likable. Finished work quickly and in a professional manner
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
David H.
08/2019
5.0
Prompt, professional, knowledgeable repairman that go beyond expectations.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$179
Julia I.
07/2019
5.0
Very efficient, fixed the problem and provide a 3 year guarantee.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rachel Rebecca G.
06/2019
1.0
They were great, did great job. I would recommend them to anyone needing there garage done.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
1.0
Yes, I recommend this pro
James B.
05/2019
3.5
The problem was not resolved on the first visit. The door was lubricated and functioned for a few hours, then malfunctioned again. When an opening in the schedule occurred due to a cancellation, I was called and the second visit was moved up a couple of days. The second technician immediately identified the problem as springs needing adjustment and increased the tension allowing the motor to better lift the door. Customer service was good, communication was good, I think the first technician needed more experience.
Rating Category
Rating out of 5
quality
4.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$275
BRIAN C.
05/2019
5.0
I highly recommend this company.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$1,600
John M.
05/2019
5.0
Responded quickly and offered good price, fast service and excellent customer service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
JP H.
05/2019
5.0
Quick diagnosis, parts in truck, repair + tuning well done, shared maintenance knowledge! Thanks, Hanson Overhead Garage Door!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Matthew M.
04/2019
5.0
I called Hanson today, the day after I found out about a broken spring. I spoke with Jeremy who is part owner and he was a great and nice guy. He had a fairly full schedule as it is Good Friday, but was able to fit us in at the end of the day. They had a few jobs that went over so Jeremy came out along with 2 of his guys and they knocked out a conversion in about 30 minutes. The guys were all amazing and very friendly. They warranty their labor for 3 years and use heavy duty parts that should last quite a while. Their pricing was also very competitive and we don't have a broken door over Easter weekend. So very HIGHLY recommended!!!!