Initial experience positive-good job on the planting beds (except for a section where they put down mulch that had been a mushroom bed). Stone wall was nice but then cracked. Lighting well placed. The irrigation system worked well until the grass regrew. Then the sprinklers could not get over the grass and only watered an inch out from the heads. Later, we found out that the lighting wires were put in wrong and we had many problems (had to dig up the yard to find the short and went through three sets of expensive light bulbs). The rain sensor was placed too close to a sprinkler and has never turned off when it rains. They never gave me any directions booklets and would fuss when I'd ask them to come out and replace bulbs, fix the rain sensor or fix the irrigation system. They stopped coming. When we paid for the work they did, they promised verbally that they would do maintenance on the systems as needed. Last time I asked them to come out, they refused saying they only do installs.
Description of Work: Designed and built planting beds, outdoor lighting and a retaining wall. Put in landscape plants. Installed Raintree irrigation system.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0
$11,000
RACHEL R.
10/2006
2.0
landscaping
+ -1 more
Initial experience positive-good job on the planting beds (except for a section where they put down mulch that had been a mushroom bed). Stone wall was nice but then cracked. Lighting well placed. The irrigation system worked well until the grass regrew. Then the sprinklers could not get over the grass and only watered an inch out from the heads. Later, we found out that the lighting wires were put in wrong and we had many problems (had to dig up the yard to find the short and went through three sets of expensive light bulbs). The rain sensor was placed too close to a sprinkler and has never turned off when it rains. They never gave me any directions booklets and would fuss when I'd ask them to come out and replace bulbs, fix the rain sensor or fix the irrigation system. They stopped coming. When we paid for the work they did, they promised verbally that they would do maintenance on the systems as needed. Last time I asked them to come out, they refused saying they only do installs.
Description of Work: Designed and built planting beds, outdoor lighting and a retaining wall. Put in landscape plants. Installed Raintree irrigation system.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0
$11,000
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Service Categories
Pavers and Hardscaping,
Landscaping,
Pool and Spa Service,
Lighting,
Lawn Irrigation
FAQ
GRES'S LANDSCAPING is currently rated 2 overall out of 5.
No, GRES'S LANDSCAPING does not offer free project estimates.
No, GRES'S LANDSCAPING does not offer eco-friendly accreditations.
No, GRES'S LANDSCAPING does not offer a senior discount.
No, GRES'S LANDSCAPING does not offer emergency services.
No, GRES'S LANDSCAPING does not offer warranties.
GRES'S LANDSCAPING offers the following services: WATER FEATURES, HARDSCAPES, DESIGN SERVICES.