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First Class Clean

Window Cleaning, Pressure Washing, Gutter Cleaning,

About us

SERVICE AREA: Raleigh, Cary, Apex, Morrisville, Holly Springs. SERVICES: Pressure washing, Sealing, Window Cleaning. Copy and paste this link your browser to watch us in action!! : https://youtu.be/-xN2MQXklUs First Class Clean is the trusted pressure washing and window cleaning company in Raleigh, North Carolina. They offer quality cleaning services that include window cleaning, driveway cleaning, pressure washing, and other surface cleaning. Started by passionate and innovative college graduates in 2009, the company has become the trusted name in cleaning services for the Raleigh area.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Pressure Cleaning, Window Cleaning, House Washing, Driveway Washing, Patio and Sidewalk Washing

Services we don't offer

Storm Window cleaning, roof cleaning

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0263 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 101-125 of 263 reviews

COLLEEN R.
05/2014
5.0
window cleaning
  + -1 more
Great service. Above and beyond what we would expect, even a few "extras" on a house with high windows (lots of ladder work). All hand washed; no pressure washers.
Description of Work: Wash outside windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kristen M.
05/2014
5.0
deck cleaning, pressure washing, window cleaning
  + 1 more
Punctuality and ease of setting up the service was great - they were the only company that did a site visit ahead in order to understand the job and quote it properly. They were willing to fill an empty slot in their schedule for a short notice need on my part which worked out great. The proper patience and time was taken in order to achieve good results from the cleaning solution and all parts were well rinsed. The job took close to 3 hours and I monitored for part of that time, so I'm confident that all parts of the house were well covered. Both the siding and the windows came clean. And, the window sills, which were quite dirty on the north side of the house, came clean as well. Overall, the service was great and workmanship was very conscientious.
Description of Work: Powerwashed exterior and front porch of a 2,800 sq ft, 2-story house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Michel K.
05/2014
5.0
gutter cleaning, pressure washing, window cleaning
  + 1 more
First Class Glass provided one of the best experiences I have had with a service provider. Chad was immediately available by phone to schedule the cleaning, and provided a price that was right within our budget for everything we needed. He was very flexible with the scheduling, and even allowed us to delay the cleaning by two weeks since the pollen came later than expected. He showed up on time and completed the job as planned. We are selling our house this spring and needed it to look great, and he surpassed all our expectations. The windows and sills were spotless, and he was very thorough--even going around at the end to make sure not one smudge was left. They were exceptionally neat when they came inside to clean the windows and sills, keeping all the cleaning solution and rags neatly contained. Chad checked the entire exterior of the house for any water damage or other damage. We didn't even need to re-stain our deck as we had expected since he was able to wash off the mold and dirt build-up. They also did a fantastic job on the driveway--we had some grass/weeds in between the cracks and the water removed it all so that we don't have to apply a lot of pesticides. I was worried before we started from hearing the experience of others who had power washing done to their houses--tales of water seeping in around the window sills and causing floor/curtain damage, etc. There was absolutely no damage or water anywhere inside. We would not hesitate to recommend First Class Glass to anyone we know, and we will be calling Chad again every year to clean our new house after we relocate.
Description of Work: Cleaned all the windows (inside and out), including window sills. Gentle wash entire house. Cleaned gutters. Power washed the driveway and deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$515

Mary S.
04/2014
5.0
window cleaning
  + -1 more
A crew of two to three men arrived promptly, acted professionally, and did a very thorough job of cleaning the windows. They also didn't leave behind any messes.
Description of Work: They cleaned the interiors and exteriors of my home's windows as part of a Big Deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Joe H.
04/2014
5.0
window cleaning
  + -1 more
Chad, the provider, called me the next day to schedule. The day we had scheduled turned out to be very rainy and windy. He called me early that morning and asked my preference, but recommended to wait for a clear day. We rescheduled. Everything went very well. I was glad he called to reschedule. He lost money that day, but it was much better for the window cleaning. The crew came the morning we scheduled. They examined the house and told us what was and was not included, which practically everything was included. I gladly paid a small amount extra to do the chandelier and the attic windows. They got done late morning, and the whole house looked great. Excellent service and friendly staff.
Description of Work: All of the windows of the house, including garage, attic, doors. Also, we added on our foyer chandelier and it now sparkles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

ALEX O.
04/2014
5.0
pressure washing, window cleaning
  + 0 more
They responded immediately to my email request and came out the next day to give an estimate. They returned the following day to carry out the work. They were timely, polite and worked very quietly. The side of the house they pressure washed came out really well and looks like it has a fresh coat of paint! Our windows are so clean and sparkle! It makes much more of a difference than I thought it would. We will definitely use First Class Glass again.
Description of Work: They pressure washed one side of the house and cleaned all windows inside and out on 3 floors (approx 40 windows)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Elizabeth S.
04/2014
5.0
pressure washing, window cleaning
  + 0 more
Not only was the work they did fabulous- their punctuality, work ethic , friendliness and great price made them someone I would use again and recommend to anyone!!!!!
Description of Work: Window washing and power washing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie O.
04/2014
1.0
window cleaning
  + -1 more
In talking with the vendor and describing the windows in my home, First Class Glass decided the windows did not fit the requirements of the deal. Although, I really think my window did fit the bill. We tried to figure out what type of window I had over the phone and don't feel we were successful. I would have expected a home visit to confirm whether or not the windows were in fact the type of window covered in the offer. I was, however, able to get a full refund with no problem.
Description of Work: Nothing.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$288

Response from First Class Clean
[member name removed], first off we do value the feedback and are truly sorry for any stress the situation may have caused you. As with all feedback we take it very seriously and will certainly consider it as we move forward. At the end of the day our entire goal is to provide exceptional service to everyone we encounter, every time. For everyone’s awareness, this situation was a misunderstanding of services offered in the coupon, and no services were performed. I will say that we are very caught off guard and disappointed by such a strong negative review in this situation. I know as always that we handled it professionally, courteously and took every reasonable step to respect the customers time. We know the customer’s time is valuable, and therefore we try to discover as much as we can over the phone and with online street view photos to save you time. An example of why we do this: we had several Angie’s big deals like this purchased in the past where we clearly displayed (pre-purchase) the appropriate forewarning about services not offered, and even still had people purchase the deal when they requested work not at all covered by the coupon. After they purchased, we scheduled a visit when the customer could take time away from work, only for us to arrive and them to find out that they misunderstood what type of service they were asking us to perform. And unfortunately it happened to be a service that we do not offer. We ended up pulling them away from work and occupying more of their time than should have been necessary. It became immediately clear to us that the sooner we could confirm the facts, the better. I have had countless people thank me for saving them time after I was able to, through my years of experience, qualify them over the phone. This goes for non-coupon, non- Angie’s inquires as well. In your particular case I can say that after our detailed discussion that I was confident of the situation and that the scope of your request was A.) not a service that we offer in general and B.) well beyond the value of the coupon should we even have offered that service. Again, we do value the feedback and apologize for any stress the experience caused you. We wish you the best of luck with your project. In closing I want to remind everyone to please be diligent as you consider purchasing online coupons in general. While they can be convenient for all involved, they are not without their challenges and unique circumstances. It is important to really read through the details and fine print that the vendor and coupon provider work so hard in advance to provide to you pre purchase. We proactively work together on this to save everyone time and maximize the service experience. Thanks – Chad (owner)

Jon H.
03/2014
5.0
window cleaning
  + -1 more
Great! These guys were on time, worked fast, and did a wonderful job. I will definitely use them again.
Description of Work: Cleaned all of my windows on the outside - 34 double hung and 4 sliding glass doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Sandra B.
03/2014
5.0
window cleaning
  + -1 more
Chad and Jason were extremely nice and professional. They did a very thorough job of getting several years' worth of build-up off our windows. We have lots of windows in our passive solar house. Some are normal height, some are quite high up. They came equipped to handle all situations. I would highly recommend First Class Glass and would definitely call on them again.
Description of Work: Chad and Jason cleaned all the many windows (plus all the sills) in our home and in our guest cottage, inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from First Class Clean
[member name removed], it was our pleasure to help with the windows (and between you and I catch the end of the Carolina game ;)! Thanks very much for the kind words and we hope to serve you well into the future :) - Chad (owner)

Brian D.
03/2014
5.0
gutter cleaning, window cleaning
  + 0 more
These guys are top notch! They used the best supplies and made the house look outstanding! Things I couldn't even see before were perfectly visible out the back windows.. awesome group!
Description of Work: Cleaned the inside and outside of all windows and transoms and cleared the gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$288

Susan A.
02/2014
5.0
window cleaning
  + -1 more
First Class Glass showed up exactly when they said they would, worked hard the whole time they were here and did exactly what they promised.
Description of Work: Cleaned all our windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Eleanore S.
02/2014
5.0
window cleaning
  + -1 more
The guys did an excellent job cleaning our windows inside and out, as well as cleaning out the gutters. Good pricing, and they were very professional and courteous. I would definitely recommend them and use them again.
Description of Work: Cleaned windows inside and out and cleaned gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Julie S.
02/2014
5.0
window cleaning
  + -1 more
They did a great job. They were very professional when they did it and they did a great job and didn't leave a mess.
Description of Work: I used the "Big Deal" that I purchased for the services of First Class Glass. They cleaned the windows. We had additional windows so there was additional fees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Claudia S.
01/2014
5.0
gutter cleaning
  + -1 more
Professional A+ service . They did not leave any mess behind
Description of Work: They came over to clean my gutters - gave me reccomendations on what my options are as far as hiring another company to install leaf guards - the pros and cons of that. I have already booked them for gutter cleaning and power washing in the spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Karen L.
01/2014
5.0
pressure washing
  + -1 more
They showed up on time, worked very hard to make sure everything was cleaned, and were very professional. Would recommend them again to anyone.
Description of Work: Pressure washed house and cleaned exterior windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Hans N.
01/2014
5.0
gutter cleaning
  + -1 more
They cleaned out the gutters thoroughly.
Description of Work: I used First Class Glass LLP

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Kerry S.
01/2014
5.0
gutter cleaning
  + -1 more
Good job, but came about 3 hours after scheduled time
Description of Work: Cleaned gutters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$120

Response from First Class Clean
First off, thank you for hiring us and taking the time to provide feedback. I would like to point out that our calendar notes for this appointment showed a time for 12 noon or later, with no exact time specified. We called 30 minutes before we arrived (as agreed), and performed the service to completion late afternoon. We encourage flexibility with scheduling gutter jobs due to a.) the winter days being shorter and b.) the customer doesn't have to be home for service to be performed (we can leave an invoice). Again, we appreciate your business and hope to serve you again in the future. - Chad

MONICA S.
12/2013
5.0
pressure washing, window cleaning
  + 0 more
They cleaned all of the windows, inside and out on my two-story home. They also power washed all of the screens. They also power washed my front entry.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

cynthia P.
12/2013
5.0
gutter cleaning, pressure washing, window cleaning
  + 1 more
Excellent. Arrived exactly on time, very thorough, respectful of house and yard. Wonderful team. Just found out they also pressure wash driveways - will be hiring them again soon!
Description of Work: Cleaned windows (inside and out), cleaned screens, cleaned window sills, cleaned gutters, pressure washed house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$465

Martha F.
12/2013
4.0
window cleaning
  + -1 more
It was an Angie's List Big Deal that I purchased. It went pretty well.
Description of Work: I used First Class Glass for window cleaning. It was about 35 windows and they did the inside and outside.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$288

CLAUDIA S.
11/2013
5.0
pressure washing, window cleaning
  + 0 more
These young men have been punctual, efficient, and thorough on each of the several occasions we have used their services. In addition, they are a pleasure to deal with. They thoughtfully removed their shoes or wore paper "booties" when working inside, and carefully cleaned up after completing their work. They take obvious pride in the quality of their work. and their professionalism is exceptional.
Description of Work: Cleaned all exterior windows, and window/door sills; pressure-washed house exterior, brick patio and patio furniture. In addition, Chad volunteered to wash several inside windows, and did so without any additional charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

alice L.
11/2013
5.0
window cleaning
  + -1 more
My windows look fabulous! I was very pleased with everything, quality, punctuality, professionalism. I will have them back in the spring for more help. Thank you!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joellyn M.
11/2013
5.0
gutter cleaning, window cleaning
  + 0 more
First Class Glass was fast, efficient and thorough. This deal also included gutter cleaning along with window cleaning. We will ask them back next year!
Description of Work: First Class Glass was fast, efficient and thorough. This deal also included gutter cleaning along with window cleaning. We will ask them back next year!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$288

valerie C.
11/2013
5.0
window cleaning
  + -1 more
They were prompt, courteous and did a superb job. I will recommend them to all my friends and ask them back again. My windows look awesome!
Description of Work: I used First Class Glass.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1325 Kirkland Rd, Raleigh, NC 27603

http://www.firstclassnc.com/

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Pressure Washing,
Gutter Cleaning,
Deck Maintenance,
House Cleaning,
Roof Cleaning,
Concrete Driveways,
Holiday Decorating,
Snow Removal,
Roof Ice/Snow Removal,
Mulch and Topsoil,
Leaf Removal

FAQ

First Class Clean is currently rated 5 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

First Class Clean accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, First Class Clean offers free project estimates.
Yes, First Class Clean offers eco-friendly accreditations.
No, First Class Clean does not offer a senior discount.
Yes, First Class Clean offers emergency services.
No, First Class Clean does not offer warranties.
First Class Clean offers the following services: Pressure Cleaning, Window Cleaning, House Washing, Driveway Washing, Patio and Sidewalk Washing
Storm Window cleaning, roof cleaning

Contact information

1325 Kirkland Rd, Raleigh, NC 27603

http://www.firstclassnc.com/

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM