Draperies By Townes

Alterations/Sewing/Decorating, Window Treatments, Upholstering


Services we offer

Window treatments, draperies, cornices board & upholstered headboards, quilted bedspreads, pillow shams & tailored, indoor & outdoor cushions.

Amenities

Free Estimates
Yes

Reviews

3.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
100%
2
0%
1
0%


Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
Showing 1-1 of 1 reviews

Lorin C A.
01/2012
3.0
alterations
  + -1 more
The draperies had to be returned several times. When I initially got them, I could not get them to hang correctly and discovered that the problem was because the lining was wider than the drapery material. I returned them and then found that they were not stitched all the way at the top and the stitching could come out. I also found that the heading tape was several inches too short, not going all the way to the sides of the drapes. This leading edge would be a problem where the drapes meet on the traverse rod. The owner was considerate enough to come out himself and pick them up and return them so that I would not have to drive all the way down town again on one of the re-dos. When I hung them again, it was daylight and I saw that the side hems appeared to be different widths as the light was coming through differently. It turned out that the seams along the side hems were oriented inwards on some and outwards on the others. I called, and the owner agreed that they should not be that way. Then suddenly frustration got the better of him and he concluded that he could not please me and said he was going to give me my money back. After all the handling, the side of one of the drapes is very stretched such that when it hangs it is very bowed and twists. You inappropriately see the lining from inside the room, not just the face of the drape.
Description of Work: I went to Draperies by Townes to get my draperies relined. The old lining had been removed so essentially it was like lining draperies where the material was already cut to size rather than starting from scratch.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$200

    Contact information

    713 N Person St, Raleigh, NC 27604

    www.draperiesbytownes.com

    Service hours

    Monday:
    9:30 AM - 5:00 PM
    Tuesday:
    9:30 AM - 5:00 PM
    Wednesday:
    9:30 AM - 5:00 PM
    Thursday:
    9:30 AM - 5:00 PM
    Friday:
    9:30 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Alterations/Sewing/Decorating,
    Window Treatments,
    Upholstering

    FAQ

    Draperies By Townes is currently rated 3 overall out of 5.

    Monday: 9:30 AM - 5:00 PM

    Tuesday: 9:30 AM - 5:00 PM

    Wednesday: 9:30 AM - 5:00 PM

    Thursday: 9:30 AM - 5:00 PM

    Friday: 9:30 AM - 5:00 PM

    Yes, Draperies By Townes offers free project estimates.
    No, Draperies By Townes does not offer eco-friendly accreditations.
    No, Draperies By Townes does not offer a senior discount.
    No, Draperies By Townes does not offer emergency services.
    No, Draperies By Townes does not offer warranties.
    Draperies By Townes offers the following services: Window treatments, draperies, cornices board & upholstered headboards, quilted bedspreads, pillow shams & tailored, indoor & outdoor cushions.

    Contact information

    713 N Person St, Raleigh, NC 27604

    www.draperiesbytownes.com

    Service hours

    Monday:
    9:30 AM - 5:00 PM
    Tuesday:
    9:30 AM - 5:00 PM
    Wednesday:
    9:30 AM - 5:00 PM
    Thursday:
    9:30 AM - 5:00 PM
    Friday:
    9:30 AM - 5:00 PM