He took the tile out in the kitchen and bath. He cleaned up all the mess and was very fast. I can only say wonderful things about Custom Installations !!
Description of Work: Craig was wonderful !! He tiled my kitchen backsplash and redid the tile in my children's bathroom. He was very prompt, professional and reasonable!! I plan on using his a third time to redo the tile in our master bath. I would highly recommend him !!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Michael S.
09/2012
1.0
ceramic tile, flooring contractor
 + 0 more
Very bad. He had us waiting all day and did not call to explain.
Description of Work: The contractor made an appointment to estimate the cost of a bathroom remodel. He never showed up and never responded to our subsequent calls. Completely unresponsive.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Beverly O.
10/2011
4.0
ceramic tile
 + -1 more
Craig was not easy to get a hold of and get going on the job, but once he got started he was worth the wait. I needed new tile installed in the bathroom of my 1938 home. The walls, of course, are not straight or flat and there was an interesting plumbing arrangement behind the old tile. I didn't make it easy by selecting a 1x1 inch tile that was difficult to cut in order to accomodate the non-parallel lines of the walls and tub. If I had hired someone less skilled or patient, I doubt I would have been as happy with the finished result.
Description of Work: Retiled around the bathtub/shower with 1x1 inch ceramic tile.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$1,000
Donna W.
08/2009
5.0
flooring contractor
 + -1 more
We had a contractor walk out on us leaving us with everything half done on a kitchen remodel and addition. The stone flooring was the final piece of the inside work to be completed and we were pretty short tempered after 3 months of the kitchen being inhabitable. Craig did not take it personal when we challenged him, asking questions and completed the work as requested. He came back, even after we paid him to buff out some deep scratches we had found. The price was very fair considering our contractor had wanted $3600-4600 for the same work!
Description of Work: Craig laid travertine stone flooring in kitchen/nook area appr 360sq ft - We had some uneven slope areas up to 1 " - 1 1/2" and he did an excellent job of working with that. The finished product is everything we hoped it would be.
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Service Categories
Ceramic Tile,
Flooring Sales and Installation,
Marble and Granite,
Fireplaces
FAQ
Custom Installations is currently rated 4.4 overall out of 5.
Monday: 7:30 AM - 7:30 PM
Tuesday: 7:30 AM - 7:30 PM
Wednesday: 7:30 AM - 7:30 PM
Thursday: 7:30 AM - 7:30 PM
Friday: 7:30 AM - 5:00 PM
Custom Installations accepts the following forms of payment: Check