Custom & Master plumbing

5.0(
4
)

Plumbing, Water Heaters, Drain Cleaning,

... +8 more

About us

Welcome to Custom and Master Plumbing, where we cater to your plumbing needs with personalized attention and genuine care. We offer a wide range of services, including water heater maintenance, sewer line rehabilitation, leak detection, and comprehensive drain solutions. Our unique problem-solving methods and commitment to top-notch work set us apart in the industry. We do no evacuations, only residential, commercial, industrial, and service plumbing. What distinguishes Custom and Master Plumbing is our unwavering dedication to understanding each client's individual needs and providing customized solutions. With years of hands-on experience, our owner-operated business prioritizes building strong relationships with our clients, ensuring satisfaction at every stage. Our team of experts is not only knowledgeable about innovative plumbing techniques but also passionate about delivering exceptional customer experiences. We attentively listen to your concerns, assess your requirements, and develop personalized solutions that exceed your expectations. Choosing Custom and Master Plumbing means you'll enjoy straightforward pricing, prompt service, and reliable results. We take pride in maintaining open communication and keeping you informed throughout the entire project, ensuring a smooth experience from start to finish. Don't let plumbing problems disrupt your daily routine. Contact Custom and Master Plumbing today and experience the difference our expertise and dedication can make. We look forward to becoming your trusted partner for all your plumbing needs, providing lasting solutions and peace of mind.

Business highlights

15 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Residential & Commercial Plumbing Services

Services we don't offer

Grease Trap Cleaning & Septic Tank Cleaning

Amenities

Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Our Recent Projects

Wake Forest Toilet Replacement

Photos of past projects

Reviews

5.04 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.7
Write a review

Filter reviews by category

Showing 1-4 of 4 reviews
edgar R.
06/2023
5.0
plumbing
  + -1 more
AMAZING!!!! Very fast, dependable, very well priced, and knowledgeable! I spent $1500 with them and they beat the competition, and could get me on the schedule faster! They are my go-to plumbers! 1000% recommended!
Description of Work: Re-plumb my hot water, replace my hot water heater, and all the ventilation for it. They also repaired my dish washer and leaky faucets, and even repaired my washer connection.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
David H.
06/2023
5.0
plumbing
  + -1 more
My one negative comments is that the work was a bit pricey. Good, thorough, but too expensive, and the cut out in the garage to get to the plumbing in the master bath was not closed up.
Description of Work: Plumbing
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rosa S.
06/2023
5.0
plumbing
  + -1 more
It went very well!
Description of Work: install a new spigot
Rating CategoryRating out of 5
Yes, I recommend this pro
Ana C.
04/2023
5.0
water heater repair
  + -1 more
They were great! They were very respectful of my home. They took their shoes off before entering and left the area they worked on spotless. It was as if no one had been there! They were also very informative. They explained what they were doing and were quiet when I had work calls to hop on.
Description of Work: They replaced my water heater for a tankless one
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,700
Response from Custom & Master plumbing
Dear Valued Customer, Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had such a positive experience with our team. We take pride in our commitment to respecting our customers' homes and maintaining a clean and organized workspace. We're glad that our technicians were informative and considerate of your needs while they were on the job. Our goal is to provide exceptional service while ensuring minimal disruption to our clients' daily lives. Your recommendation means a lot to us, and we are grateful for your support. Please don't hesitate to reach out if you have any further needs or questions. We look forward to the opportunity to work with you again in the future. Warm regards, The Custom & Master Plumbing Team

    Contact information

    Raleigh and Surrounding Area, Raleigh, NC 27610

    https://www.customandmasterplumbing.co

    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM

    Licensing

    Bonded
    Insured
    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Plumbing,
    Water Heaters,
    Drain Cleaning,
    Sewer Cleaning,
    Natural Gas Lines,
    Drain Pipe Installation,
    Wells and Pumps,
    Water Coolers,
    Water Filtration and Softening,
    Septic Systems,
    Excavating

    FAQ

    Custom & Master plumbing is currently rated 5 overall out of 5.

    Sunday: 7:00 AM - 7:00 PM

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 7:00 PM

    Custom & Master plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Custom & Master plumbing does not offer free project estimates.
    No, Custom & Master plumbing does not offer eco-friendly accreditations.
    No, Custom & Master plumbing does not offer a senior discount.
    Yes, Custom & Master plumbing offers emergency services.
    Yes, Custom & Master plumbing offers warranties.
    Custom & Master plumbing offers the following services: Residential & Commercial Plumbing Services
    Grease Trap Cleaning & Septic Tank Cleaning

    Contact information

    Raleigh and Surrounding Area, Raleigh, NC 27610

    https://www.customandmasterplumbing.co

    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM