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Citadel Locksmiths, Inc

Locksmiths, Home Security Systems

About us

Serving Raleigh Area 32 years. (4) Service Vans, Currently (8) employees, taking all Major Credit Cards: Visa, Mastercard, Amex, Discover, Diners Club. Leasing Accounts available for large installations

Business highlights

45 years of trusted experience

Services we offer

Locks, Keys, Safes, Security Alarms & Cameras (home & business), Card Access Control, Commercial Door Repair, Door Closer repair, Masterkeying, Rekeying, Restricted & "bump proof" key cylinders, Commercial door hardware: Panic bars, Digital keypads, Electronic door release, Lockouts: houses, offices, furniture, filing cabinets

Services we don't offer

Automotive: lost keys, lockouts. Residential door repair or hanging

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

5.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-5 of 5 reviews

sara J.
05/2013
5.0
locksmith
  + -1 more
They did a great job. I'm real happy with the locks.
Description of Work: They changed the locks after we moved in our home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Alyssa R.
04/2013
5.0
locksmith
  + -1 more
They were helpful and did a great job overall.
Description of Work: They re-keyed the lock on my golf cart, which was tricky because the blank was rare.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Joan D.
04/2012
5.0
locksmith
  + -1 more
I have an old safe with both a combination lock and a key lock. I never used the combination lock, but kept it taped down so it wouldn't lock accidentally. Unfortunately, in the course of two moves, it apparently got jostled and locked. Since I don't know the combination, I couldn't get into it. I called Citadel and Josh came out this morning. He worked for quite a long time trying to open it before telling me that he had to drill into it. He took the safe to his truck, so as not to make a mess in the house. Once done, he asked permission to come back inside - to say bye to my dogs! Needless to say, the dogs and I are all very happy with his professionalism, the work done, and the price.
Description of Work: Drilled into locked safe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

SHELLY R.
09/2009
5.0
locksmith
  + -1 more
Work was done in very good time -- could have been while I waited if I didn't work only 5 minutes away (I came back to pick up on my lunch hour). Lock works perfectly now. Price was very reasonable.
Description of Work: Repair of internals for our home's deadbolt lock made by Schlage. Also made two new keys because mine was slightly worn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

06/2006
5.0
locksmith
  + -1 more
WE CHANGED OUR LOCK BECAUSE WE LOST ONE OF OUR KEYS. THEY GET THE JOB DONE FAST, AND ACT LIKE IT IS NO TROUBLE IF THEY ARE DOING ANYTHING ELSE. WE CHOSE THEM BECAUSE THEY CAME HIGHLY RECOMMENDED.
Description of Work: THEY CHANGED THE LOCK ON OUR FRONT DOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

    Contact information

    5619 HILLSBOROUGH ST #B, Raleigh, NC 27606

    www.citadellocks.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Locksmiths,
    Home Security Systems

    FAQ

    Citadel Locksmiths, Inc is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 4:30 PM

    Tuesday: 7:30 AM - 4:30 PM

    Wednesday: 7:30 AM - 4:30 PM

    Thursday: 7:30 AM - 4:30 PM

    Friday: 7:30 AM - 4:30 PM

    Saturday: Closed

    Citadel Locksmiths, Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Citadel Locksmiths, Inc offers free project estimates.
    No, Citadel Locksmiths, Inc does not offer eco-friendly accreditations.
    No, Citadel Locksmiths, Inc does not offer a senior discount.
    No, Citadel Locksmiths, Inc does not offer emergency services.
    No, Citadel Locksmiths, Inc does not offer warranties.
    Citadel Locksmiths, Inc offers the following services: Locks, Keys, Safes, Security Alarms & Cameras (home & business), Card Access Control, Commercial Door Repair, Door Closer repair, Masterkeying, Rekeying, Restricted & "bump proof" key cylinders, Commercial door hardware: Panic bars, Digital keypads, Electronic door release, Lockouts: houses, offices, furniture, filing cabinets
    Automotive: lost keys, lockouts. Residential door repair or hanging

    Contact information

    5619 HILLSBOROUGH ST #B, Raleigh, NC 27606

    www.citadellocks.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM
    Saturday:
    Closed