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CAROLINA IN HOME FLOORING & DESIGN CENTER

4.9(
508
)

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

... +6 more

About us

At Carolina In Home Flooring, our vision is to be a preferred residential flooring sales and installation company where quality is embedded in all we do. From sales to installation, we intend to professionally sell and install the right products at reasonable prices and commit to exceptional customer service standards. To that end, our mission is to ensure a simplified, value-added in-home buying experience, utilizing knowledgeable, committed and hard-working sales consultants whose purpose is to meet our customers’ needs through proper alignment of fairly-priced, appropriate flooring products. We will support this buying experience with responsive sales support staff and a dedicated team of professional installers who pride themselves in the quality of their work, one job at a time. In every interaction, we will strive to uphold our values to be personable, prompt, thorough, honest and respectful as we compete with integrity for new business, and we hope in doing so that we earn our customers’ trust for future work through repeat business and new customer referral opportunities. We are locally owned and operated with 27 years of experience, and look forward to working with you!

Business highlights

35 years of trusted experience
Se Habla Español
Family Owned & Operated

Services we offer

Free In-Home Estimates,Convenient Showroom located in Morrisville with Designer, Hardwood Installation and Refinishing, Carpet, Laminate, Luxury Vinyl Tile and Sheet Vinyl. Installation and Sales of Products.

Services we don't offer

Ceramic tile

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9508 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
3%
2
1%
1
2%
Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review
Showing 476-500 of 508 reviews
Susan F.
09/2014
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Everything went very smoothly. Martha, the sales consultant, came to my home with samples and she was extremely helpful with picking out the correct flooring for my needs. The installation was painless, and the installers even moved a heavy desk out of the room and replaced it when they were finished with the carpet installation. I love the new carpet...makes me do the happy dance! I definitely plan to use Carolina in Home Flooring for future flooring needs!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, I would love to see your Happy Dance!! Glad to hear that you are pleased with the whole process from the selection to installation. I will certainly let the carper installers know that they have a happy customer! Please enjoy the new carpet and thank-you for writing a review on Angie's List. Sincerely, Martha Gerringer Sales Consultant
Shawtay R.
09/2014
5.0
flooring contractor
  + -1 more
unknown
Description of Work: They have me a quote on laminate flooring and they did well
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear customer, Thanks for allowing us to give you a quote on your flooring project. Let us know if you have any other questions on deciding on your flooring purchase. Thanks Mike Nelson Owner
Renee A.
08/2014
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Carpet install
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, We really appreciate you writing a review for our company. Hopefully, the new carpet will help you guys sell your home! Best of luck on your new venture! Sincerely, Martha Gerringer Sales Consultant
Jaime Z.
08/2014
3.0
flooring contractor
  + -1 more
unknown
Description of Work: Got an estimate and was high compared to J.D. Floors which was around $6,000.00 |Not sure why the difference.
Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$10,453
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, We looked in our file and you must have the wrong company. We did not visit your home and give you an estimate. Some customers get us confused with Carolina Flooring. We are Carolina In Home Flooring and we do all In - Home consultations. I have contacted Angies list team and they are checking into this matter. Mike Nelson Owner Carolina In Home Flooring
Marcia F.
08/2014
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: Laid wood flooring in large, upstairs TV room plus hall. Replaced shoe molding in master bedroom. All in one day. We are waiting on carpeted stairs since it was a special order. We are extremely satisfied.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,200
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear customer, thank you for the kind words and sharing your experience with other members. I thoroughly enjoyed assisting you and helping you select the right product for your home. The special order carpet will be installed within the next week , and will complete your project. Please reach out to me with any questions or needs and I will personally assist you. Thank you, Drew Propes Sales Consultant Carolina In Home Flooring
Wilbur S.
07/2014
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: Installed new hardwood foor in previously carpeted room. From in-home sales representative to actual floor installation, our total experience with NC Flooring was most satisfactory, and we love our new floor.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, so pleased to hear that your are satisfied with the product selected, the installation, and the entire process. We work hard to make the process simple and enjoyable.Please reach out to me if you need additional assistance or have any questions or concerns. Thank you, Drew Propes Carolina In Home Flooring - Sales Consultant
Shirley O.
06/2014
5.0
carpet cleaners, carpet installation, flooring contractor
  + 1 more
.
Description of Work: Clean carpet and install carpet.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, We really appreciate you taking the time to write a review on Angie's List! Thank-you for your nice comments. We hope you enjoy the new flooring and will call us if you have any other flooring projects in the future. Sincerely, Martha Gerringer Sales Consultant
Judy M.
06/2014
5.0
flooring contractor
  + -1 more
.
Description of Work: I purchased a deal for floor installation. They came out to check out the work and they quoted the work way more expensive than what I thought it was going to be.
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, We are sorry that we couldn't help you with your flooring project due to pricing. Sometimes if people haven't purchased flooring in some time, they don't realize how much everything that we purchase today has gone up in price due to many different factors. Thanks for allowing us to come to your home and give you a quote. Mike Nelson Owner
Michael L.
06/2014
5.0
flooring contractor
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marie O.
06/2014
3.0
flooring contractor
  + -1 more
unknown
Description of Work: Contact them got quotes but did not use them because there quote was so high and they would partner with someone local but they were actually out state.
Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
$5,000
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, Carolina In Home Flooring prices are very competitive, but occasionally we incur much higher shipping costs on products. Thank you, Mike Nelson - Ownersgr
Kamilah J.
06/2014
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Provided consultation. Company was unable to provide the service we needed because it was out of their scope of services provided.
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, Sorry we couldn't help you with your project. If you need any other flooring projects in the future, feel free to call us. Thanks again Mike Nelson Owner
Marjorie H.
05/2014
5.0
carpet cleaners, carpet installation, flooring contractor
  + 1 more
unknown
Description of Work: Stretch carpet and carpet cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, Thanks for allowing us to help you with your carpet repair and cleaning. It was great meeting you and hopefully we will see you in church soon. Thanks Mike Nelson Owner
Mina H.
05/2014
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: New carpeting installed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Thank you for the opportunity to assist you with your project. I thoroughly enjoyed meeting with you and helping educate you with the necessary knowledge to make the best decision for your home.Please feel free to contact us with any needs or concerns. Sincerely, Drew Propes Sale Asssociate Carolina In Home Flooring
Amy A.
05/2014
5.0
carpet installation, flooring contractor
  + 0 more
Great, easy day.
Description of Work: Old carpet removed, new pad and new carpet installed and furniture moved.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
I appreciate your review and sharing with others your experience with our company. The product selected should perform above your expectations. Please let us know if you need any assistance or guidance with your flooring needs in the future. Drew Propes Sales Associate Carolina In Home Flooring
Rhea D.
04/2014
5.0
flooring contractor
  + -1 more
unknown
Description of Work: It was the BEST in home sales experience I have ever had! Drew was punctual and very professional. He was so helpful with information on their flooring and I love what I chose It is beautiful! What I particularly liked about this experience was that I never felt pressured to buy immediately. Oscar and his crew were also very punctual and professional and did a great job of laying the floor and also cleaning up afterwards. I chose this company because of all the great reviews on Angie's list and I'm happy to add another A+ review They lived up to their reputation
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, I am so happy to hear that your experience was pleasurable and what you expected. We try to work pretty hard to make sure we listen to what your needs are. Your selection is a gorgeous floor, and I am confident it will perform above your expectations. Please let us know what we can do to assist you in the future ! Thank you, Drew Propes Sales Associate Carolina In Home Flooring
Christine M.
03/2014
5.0
carpet installation, flooring contractor
  + 0 more
Went well from start to finish.
Description of Work: Laid carpet in 2 rooms in basement.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
We are pleased to hear that your experience with our company. I thoroughly enjoyed meeting with you and assisting your with your carpeting project. I am confident that your new carpet will perform above your expectations.Please contact us with any questions or concerns that you may have in the future, as we are eager to help you any way that we can. Drew Propes - Sales Consultant Carolina In Home Flooring
Lisa M.
02/2014
5.0
carpet cleaners
  + -1 more
They got much better results.
Description of Work: They cleaned carpeting in tow home which did not come clean after service by another provider.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear customer, Thanks for allowing Carolina In Home Carpet Cleaning to clean your carpets. We are glad that you were satisfied with our service. Thanks for writing a review. Mike Nelson Owner
Bill C.
01/2014
4.0
flooring contractor
  + -1 more
Completed as contracted
Description of Work: Kitchen flooring
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,100
Gill R.
01/2014
5.0
flooring contractor
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$2,000
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Thank you for selecting us to provide you with flooring in your home. I was pleased that we could find the product that matched your exisiting flooring from its custom build. Often that can be a difficult process, but through persistance and the great help form our suppliers, we are typically able to locate and furnish. I am also very pleased that the installation process went as planned and I do hope you enjoy your floors for years to come. Thank you, Drew Propes- Carolina In Home Flooring Sales Team
Karen C.
01/2014
5.0
carpet installation, flooring contractor
  + 0 more
Very well.
Description of Work: Replaced carpet in 4 bedrooms, stairs and hall.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,841
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, It was such a pleasure working with you! You knew what you liked which helped with the decision-making process. I hope you received lots of ooohs and aaahs at Christmas. I loved your selection and am sure it created a nice, warm retreat. Please let us know if we can assist you with any other flooring projects. I really do appreciate you taking the time to write a review. Sincerely, Martha Gerringer Sales
Van V.
01/2014
5.0
carpet installation, flooring contractor
  + 0 more
Went well.
Description of Work: Replaced all carpet with new carpet.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
I want to personally thank you for taking the time to share with other members your experience with our company. It helps us continue to stive to improve and assure that we are providing our custmers with the service and expectations that they deserve. It was my pleasure to assist you with your carpeting project. It was also very rewarding to share the knowledge with you about product quality, specifications and performance expectations from particular styles and products. It is never an easy decesion as there are so many products and styles to choose from. I am grateful that I was able to assit you, and hopefully make the process much easier and exciting. Enjoy your new carpeting ! Thank you, Drew Propes - Carolina In Home Flooring
rebecca H.
01/2014
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
Great.
Description of Work: Carpet installed in bedrooms & on stairs. Tile installed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
I truly enjoyed helping you with your flooring project. The Luxury Vinyl Tile that you selected for the downstairs will provide you with an easy floor to care for and maintain, and with it's lifetime warranty the floor should perform above your expectations. I hope you are finding that the Smart Strand Triextra carpet in your bedroom is at or above the comfort and performance quality that you expected. Please advise if you need any guidance in caring for your new tile and carpeting.
Ann A.
01/2014
5.0
flooring contractor
  + -1 more
excellent job
Description of Work: 4 bedrooms, stairs, bonus room
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,900
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Thank you for taking the time to share your experience with other members.This helps us to assure that we continue providing the best products, installation and service to our customers. I thoroughly enjoyed assisting you with your carpet selection for your home. Our entire team appreciates your business, and we hope that your new flooring performs above your expectations for many years to come. Thank you, Drew Propes and the entire Carolina In Home Flooring team
Mary U.
01/2014
5.0
carpet installation, flooring contractor
  + 0 more
Great
Description of Work: New carpet for master bedroom and closet
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, We hope you have been enjoying the carpet in your master bedroom area. It is nice of you to write a review for our company. We rely on feedback from our customers to strive to do better as we grow as a company. Thank-you for your time and comments! Sincerely, Mike Nelson Owner
R William M.
11/2013
5.0
flooring contractor, hardwood floor
  + 0 more
We were pleased with their work.
Description of Work: Carolina In Home Flooring installed our hardwood floors in October of 2012.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, It was great working with you on your flooring project. It was a complete transformation of your beautiful home. It is always nice to get compliments on our work that we do for our customers. We appreciate your business. Thanks Mike Nelson and Team

Contact information

3208 Wellington Ct, Raleigh, NC 27615

http://www.ncinhomeflooring.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded
Insured
No License Required for Trade
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Carpet Cleaning,
Ceramic Tile,
General Remodeling,
Floor Cleaning and Waxing,
Finished Carpentry and Woodworking,
Marble and Granite

FAQ

CAROLINA IN HOME FLOORING & DESIGN CENTER is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

CAROLINA IN HOME FLOORING & DESIGN CENTER accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, CAROLINA IN HOME FLOORING & DESIGN CENTER offers free project estimates.
Yes, CAROLINA IN HOME FLOORING & DESIGN CENTER offers eco-friendly accreditations.
No, CAROLINA IN HOME FLOORING & DESIGN CENTER does not offer a senior discount.
No, CAROLINA IN HOME FLOORING & DESIGN CENTER does not offer emergency services.
Yes, CAROLINA IN HOME FLOORING & DESIGN CENTER offers warranties.
CAROLINA IN HOME FLOORING & DESIGN CENTER offers the following services: Free In-Home Estimates,Convenient Showroom located in Morrisville with Designer, Hardwood Installation and Refinishing, Carpet, Laminate, Luxury Vinyl Tile and Sheet Vinyl. Installation and Sales of Products.
Ceramic tile

Contact information

3208 Wellington Ct, Raleigh, NC 27615

http://www.ncinhomeflooring.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM