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CAROLINA IN HOME FLOORING & DESIGN CENTER

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

About us

At Carolina In Home Flooring, our vision is to be a preferred residential flooring sales and installation company where quality is embedded in all we do. From sales to installation, we intend to professionally sell and install the right products at reasonable prices and commit to exceptional customer service standards. To that end, our mission is to ensure a simplified, value-added in-home buying experience, utilizing knowledgeable, committed and hard-working sales consultants whose purpose is to meet our customers’ needs through proper alignment of fairly-priced, appropriate flooring products. We will support this buying experience with responsive sales support staff and a dedicated team of professional installers who pride themselves in the quality of their work, one job at a time. In every interaction, we will strive to uphold our values to be personable, prompt, thorough, honest and respectful as we compete with integrity for new business, and we hope in doing so that we earn our customers’ trust for future work through repeat business and new customer referral opportunities. We are locally owned and operated with 27 years of experience, and look forward to working with you!

Business highlights

35 years of trusted experience
Se Habla Español
Family Owned & Operated

Services we offer

Free In-Home Estimates,Convenient Showroom located in Morrisville with Designer, Hardwood Installation and Refinishing, Carpet, Laminate, Luxury Vinyl Tile and Sheet Vinyl. Installation and Sales of Products.

Services we don't offer

Ceramic tile

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9508 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 451-475 of 508 reviews

Margaret M.
07/2015
5.0
flooring contractor, hardwood floor
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$8,000

Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer We appreciate you posting a review and sharing with other members of your positive experience. We value every customer and their individual project, and we attribute our continued growth to providing and performing to the proper expectations we set with our customers. We are hear to provide any assistance to your needs in the future, or with your new installed flooring, so please do not hesitate to contact us. Thank you, Drew Propes Sales Consultant

John H.
07/2015
5.0
flooring contractor, hardwood floor
  + 0 more
.
Description of Work: Refinished all wood floors and added wood floor to a tiled area. Great job, had one issue with the newly installed wood floor but they corrected it in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,500

Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, It was really great working with you and we do appreciate you letting us know about the issue with the hardwood. We want to make sure our customers are satisfied with their entire experience from the consultation to the installation. So glad we were able to complete the job to your satisfaction. Thank-you so much for writing a review! Please let us know if you have any other issues. Sincerely, Drew Propes Sales Consultant

Jeff B.
07/2015
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
.
Description of Work: Replaced carpet in a master bedroom with new hardwood floor. Also replaced the builders grade carpet in the walk-in closet with upgraded carpet. The floor is stunning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, It's amazing what new flooring can do to change the entire look of your room! We are pleased that you are happy with the new hardwood. We also do appreciate you taking the time to write a review. Please let us know if we can assist you with any other flooring project. Sincerely, Drew Propes Sales Consultant

Todd F.
07/2015
5.0
flooring contractor, hardwood floor
  + 0 more
.
Description of Work: Hardwood floors on first floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, Thank-you so much for the all A review! We really strive to do the best job possible and we certainly appreciate customers like yourself taking the time to write a review. Enjoy the new hardwood floors and let us know if you have any issues or questions. Take care, Martha Gerringer

ketan S.
06/2015
5.0
flooring contractor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Thanks for doing business with us and taking the time to write a review. Mike

Lori O.
06/2015
5.0
flooring contractor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, Thanks for taking the time to send a review. I wanted to let the other potential customers know that the total amount of the sale was $5271.91 instead of what is written in the review, which is $50,000.00. Thanks for your business. Mike Nelson Owner

Charles H.
06/2015
5.0
flooring contractor, hardwood floor
  + 0 more
.
Description of Work: They put in high quality hardwood flooring at the top of my stairs. About 250 square feet. Very nice installers who cared about getting it 100% right. They did a great job at a very reasonable price. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, It is very gratifying to hear that a customer would use us again because that means we must have done it right! Thanks so much for writing this review! We do appreciate you mentioning the installers because they certainly work hard and do their best to get it done right, and we do appreciate your business. Enjoy the new laminate. It should certainly perform in that high traffic area and if you decide to extend it into any other areas, just let us know. Best of luck to you, Drew Propes Sales Consultant

Timothy S.
06/2015
5.0
flooring contractor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, It was pleasure working with you and I'm glad you like the new hardwood in your living room! Thank-you for the great review and we certainly do hope you will call us again to assist you with other flooring projects. Sincerely, Martha Gerringer Sales Consultant

Leeann S.
06/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Showed up on time. Worked diligently. Cleaned up before leaving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, I loved the hardwood that you selected for your kitchen! I'm sure it looks great in that room and really updates your space. We really appreciate your business and taking the time to write this review. Please let us know if we can assist you with any future flooring projects. Take care, Martha Gerringer Sales Consultant

Matthew M.
06/2015
5.0
flooring contractor, hardwood floor
  + 0 more
.
Description of Work: Replaced carpet with hardwood flooring in downstairs living area/office. Representative was friendly, helpful, and honest. Came out for a second consultation when wife had momentary freak out and wanted to learn more about laminate. Service was provided efficiently and product looks great. Followed up with us afterwards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, We love to hear that you are pleased with our service, installation and sales teams! I'm sure you wife is glad she stuck with the hardwood. It really creates such a warm and cozy environment. Thank-you for taking the time to write this review! It means a lot to us to know that you are satisfied. Best of luck to you both and please keep in touch if you need any other flooring installed. Sincerely, Drew Propes Sales Consultant

Joseph H.
06/2015
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: Replaced carpeting throughout 2nd floor. Two bedrooms, bonus room and large upstairs landing with high quality laminated wood product. Work was performed in time estimated, as expected. Haul away and cleanup was thorough and prompt. I was dreading the disruptiveness of doing all of this in one day, but they made it look easy. The guidance provided on product was greatly appreciated. Finish detail work such as moldings and thresholds professionally done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, We do appreciate you recognizing and commenting on our installers quick, but thorough and detail oriented installation methods! They have been in this business for many, many years and have perfected their talent and organizational skills. It is fascinating to watch them in "their element!" Drew is also very knowledgeable and skilled about the products and offering wonderful suggestions, so thank-you also for acknowledging his hard work! We are thrilled that you are satisfied with our company and the work we do. We definitely try to give 100%. Enjoy your new floors and please let us know if you have any questions or concerns. Sincerely, Martha Gerringer

Whitney von H.
05/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: They carpeted our entire second floor. It went as smoothly as something that upends your life so dramatically can go! They were amazingly fast, and the work looks great. We're very happy with the result.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$7,600

Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, No matter how hard we try to prepare our customers for the "construction & destruction" going on in your home during a flooring project, it's really hard to understand unless you've lived through it! So glad we were in and out quickly in order for you to get your life back to normal. Thank-you for writing this review and for putting up with the mess, although short-lived. We hope you will enjoy the new carpet and will contact us with any questions or concerns. Sincerely, Drew Propes Sales Consultant

Deborah U.
05/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: They removed old carpeting and installed new carpeting in our entire upstairs area. Two bedrooms and a hallway.....including closets. I love the new carpet. We had an issue with the installer bumping the wall with the carpeting and left marks in several areas but luckily we were having the painters come the following week to paint. Also the installer accidentally ripped a couch covering that I had and when I called the company to let them know about the accident they were able to allow me enough of a refund to cover the cost of a new couch slip cover. I would most certainly recommend them again. I love the color and the feel of the carpet and how well it is holding up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, Thanks for taking the time to write a review about your experience with CIHF. We are sorry for the issues with your couch and walls. Hopefully with the refund that we gave you, you were able to repair your couch and walls. The installers try very hard on each job to make sure they are careful when doing a carpet installation. Sometimes they will have accidents, but as a business owner it is my job to somehow make the customer happy. I hope you were satisfied on how we resolved these issues. Thanks again for your business. Mike Nelson Owner

John F.
04/2015
3.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$140

Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, Thanks for writing the review but we don't clean carpeting anymore. We did clean carpets last year at this time but we stopped performing that service. We reccommended a carpet cleaning contractor to you which was just a referral. I hope you were happy with his service. Thanks Mike

Joshua S.
04/2015
5.0
carpet installation, flooring contractor, hardwood floor, floor cleaning
  + 2 more
unknown
Description of Work: We had a great experience with Carolina In Home Flooring from start to finish to replace our carpeting with beautiful real hard wood floors. Initial contact was made inmediately after our initial request, and Drew came out to our home to give a no pressure summary of the process and to measure for an estimated cost. But CIHF really shined in the inplementation of the flooring. Fidel and especially Renaldo were very gracious and accommodating in scheduling and working with us to give information on arrival and departure times to enable us to set our alarm system--as we were out of town during installation. So, obviously, we found them very trustworthy. They worked to perfectly match the new flooring to the existing hardwood floors despite not having the color information for the current floors. They cleaned up very well when they were done. The shoe molding looks great. The job is beautiful, flawless. We had a 100% positive experience. Thank you Carolina In Home Flooring for a job well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, I want to thank you for taking the time to share your experience with our company with other Angie's List members. Of course we are very pleased to hear that we met your expectations and that the process was executed as planned. We will certainly pass the information you have provided along to our installation team and give credit to those involved. Your feedback is vital in our ability to provide the expected level of service and products to all new and existing customers. Once again, we want to thank you for your business, and please contact us with questions, needs , or concerns in the future. Thank you, Drew Propes Sales Consultant Carolina In Home Flooring

Mark T.
04/2015
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: So far they have just given me a price. So, they were very professional, showed me the types of carpet that they recommended and gave me a fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, Thanks for taking the time to write a review. We hope we can earn your business. Let us know if you need any other information. Thanks Mike

ALLAN B.
03/2015
5.0
carpet installation, flooring contractor
  + 0 more
Great service
Description of Work: Received a phone call immediately after initial email .I explained that we were replacing carpet in anticipation of putting our house on the market & therefore wanted affordable quality carpeting . I asked for an evening appointment & was scheduled for the following week . Drew called me the afternoon of the appointment to confirm & arrived promptly . He was very professional & gave us great advice on refinishing our wood stairs also .We look forward to using Carolina flooring next month & will write another review . I have already recommended them to a neighbor !

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, It is always rewarding to hear that we performed to your expectations. I enjoyed assisting you with the selection process and am pleased to hear that you are satisfied. We look forward to assisting you with the second phase of your project and hope the new flooring assists you with selling your home! Sincerely, Drew Propes Carolina In Home Flooring

Melissa T.
02/2015
5.0
flooring contractor
  + -1 more
.
Description of Work: New floor in bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, I really appreciate you giving us such good ratings on your review! We hope you have been enjoying your new bathroom flooring and if you have any future flooring projects, please give us a call. Thank-you, Martha Gerringer Sales Consultant Carolina In Home Flooring

Maureen L.
01/2015
5.0
flooring contractor, hardwood floor, remodeling
  + 1 more
unknown
Description of Work: Installed hardwood floor in the kitchen. |Everyone was very helpful, courteous and professional from Drew who came out quickly to the office staff and especially Hector, Fidel and Justin. They were meticulous in all aspects of the job and it turned out better than I ever expected. I will surely use Carolina In Home Flooring again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, Living in a "construction zone" for a short period of time can be a daunting task. We are very proud of our installers for their professionalism while in our customers' homes. Thank-you for mentioning their work because they are the backbone to our company! The owner, office and sales staff all enjoy working with people, so I'm glad you had a great experience from start to finish. It is a fun and exciting business helping people transform their homes and I hope you will enjoy showing off your new flooring to your friends and family. We do appreciate you taking the time to write a review on Angie's List and hope that if you have any issues or new projects in the future that you will contact us! Sincerely, Drew Propes Sales Consultant

Martha T.
01/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Carpet 2 bedrooms and living room. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,850

Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, We are thankful for doing business with Carolina In Home Flooring. Thanks for taking the time to write a review. Mike

Pam O.
01/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Did a great job installing our carpet. Have had no problems. Carpet's holding up well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, We are so glad that you are happy with your carpet that we installed in your home. Thanks for taking the time to write a review on Angies List. Mike Nelson Owner

ryan S.
12/2014
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Replaced carpeting with laminate flooring.

Rating CategoryRating out of 5
value
4.0

Yes, I recommend this pro
$1,400

Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, I would like to express my appreciation for choosing us to assist you with your flooring project. It was a pleasure to meet with you, and help guide you with your selection for flooring that fit your budget, and fit the function and style for your areas in the home. Please feel free to reach out to us with any questions or concerns, as well as any future needs that you may have. Thank you, Drew Propes Carolina In Home Flooring Sales Consultant

Corine R.
12/2014
5.0
flooring contractor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, we appreciate your business and satisfaction with our services and product. It was my pleasure to assist you with your carpeting project. Please contact us with any questions,concerns,or future needs. Thank you, Drew Propes Sales Consultant Carolina In Home Flooring

TOSHA H.
12/2014
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Installed high grade laminate in my home, it's absolutely beautiful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, I am so glad to hear that you are pleased with your laminate selection and the installation. I enjoyed meeting with you and assisting you in finding the right product for your home. Please feel free to reach out to us with any questions or needs that you may have. Thank you, Drew Propes Sales Consultant Carolina In Home Flooring

George T.
10/2014
3.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: Carpet in the family room no problems. |Hardwood in the office/bedroom looks good but very little effort was made to match existing hardwood flooring. To my knowledge no sample sticks were made for my input. This room doesn't open to the formal areas of the home so impact is minimal. However I'm not sure I would use them again for hardwood floors. All company employees were good to work with.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
Dear Customer, we appreciate you sharing your experience with other Angie's List members. Your input and satisfaction is very important to us, as we continue to make sure every customer receives the product and service that they expect and invested in. Matching an existing color/ look with hardwood is near to impossible. As discussed in the consultation, getting the two floors to coordinate is the goal and is as important to us as it is to you. Additionally, you can expect the floor to mellow some and the blending will become more apparent as time allows. We discuss this process when explaining how different grains of wood react to the stain and change after light continues to beam down on them. If you are unhappy with anything about the installation, please contact us as we are always quick to respond and resolve any issues that you may have. Again , we appreciate your business and input ! Thank you, Drew Propes Sales Consultant Carolina In Home Flooring

Contact information

3208 Wellington Ct, Raleigh, NC 27615

http://www.ncinhomeflooring.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Carpet Cleaning,
Ceramic Tile,
General Remodeling,
Floor Cleaning and Waxing,
Finished Carpentry and Woodworking,
Marble and Granite

FAQ

CAROLINA IN HOME FLOORING & DESIGN CENTER is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

CAROLINA IN HOME FLOORING & DESIGN CENTER accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, CAROLINA IN HOME FLOORING & DESIGN CENTER offers free project estimates.
Yes, CAROLINA IN HOME FLOORING & DESIGN CENTER offers eco-friendly accreditations.
No, CAROLINA IN HOME FLOORING & DESIGN CENTER does not offer a senior discount.
No, CAROLINA IN HOME FLOORING & DESIGN CENTER does not offer emergency services.
Yes, CAROLINA IN HOME FLOORING & DESIGN CENTER offers warranties.
CAROLINA IN HOME FLOORING & DESIGN CENTER offers the following services: Free In-Home Estimates,Convenient Showroom located in Morrisville with Designer, Hardwood Installation and Refinishing, Carpet, Laminate, Luxury Vinyl Tile and Sheet Vinyl. Installation and Sales of Products.
Ceramic tile

Contact information

3208 Wellington Ct, Raleigh, NC 27615

http://www.ncinhomeflooring.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM