Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Caravan Rugs Cleaning

Carpet Cleaning, Oriental Rug Cleaning, Carpet Sales and Installation,

About us

We specialize in treating oriental rugs of all kinds including Persian, Pakistani, Afghani, Chinese, Indian, Silk, antique, and handmade. At Caravan Rugs Cleaning, every oriental rug is treated individually with special attention, care, and proper cleaning. At our Raleigh facility, we determine the best cleaning technique and method that suits your rug’s particular weave, fibers, and dyes. We ensure your satisfaction with the best results, extend the life of your rug, and best protect your investment. We use the best technology in order to deep clean and revive the colors of your rug. At Caravan Rugs Cleaning, we believe that the practice of rug cleaning should encompass the most complete service to the client and ensure satisfaction for all of our customers. We offer you the best oriental rug cleaning the Triangle Area has to offer.

Business highlights

36 years of trusted experience

Services we offer

Caravan Rugs Cleaning is a full-service company specializing in cleaning and restoring area and oriental rugs. Other services we provide include carpet cleaning, upholstery cleaning, and tile cleaning & grout cleaning. We are the best in our industry in the Triangle Area. Unlike many rug cleaners, we wash the rugs in our specifically designed rug shop at our Raleigh location, not outside behind our facility. That is why we offer a 100% Satisfaction Guarantee on our rug and carpet cleaning servi

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.844 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 26-44 of 44 reviews

Linda B.
10/2017
5.0
carpet cleaners
  + -1 more
It went very well
Description of Work: Caravan cleaned my 16 year old builders grade carpet. The two gentlemen did an amazing job! It looks like new, feels food to walk on (not stiff), smells good! The cleaners were very professional and helpful. Would definitely hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from Caravan Rugs Cleaning
Thank you so much [Member Name Removed]. We strive to be the best in our industry. We look forward to seeing you soon.

Nina L.
04/2017
5.0
oriental rug cleaning
  + -1 more
great service and fair price
Description of Work: Did a fantastic job on our 2 rugs we purchased over 20 years ago from India.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Michael D S.
09/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Excellent.
Description of Work: Fine rug cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Jeff C.
08/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They did a great job.
Description of Work: Clean delicate oriental rug. They repaired and cleaned the rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katherine S.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: cleaned carpets and upholstery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mary B.
01/2013
5.0
carpet cleaners
  + -1 more
They are wonderful.
Description of Work: I've used them a few times. The guy that comes does a superior job with the carpets. I once had a very difficult stain on an oriental carpet that they were able to get out. If I have an area rug they will pick them up, and then bring them back looking beautiful. They also clean the carpeting in the home; they’ve gotten stains and odors that no other company I have hired has been able to get out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer D.
01/2013
5.0
carpet cleaners
  + -1 more
He is great. he is really good to work with.
Description of Work: He cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg T.
11/2012
4.0
carpet cleaners
  + -1 more
Very happy with outcome of carpet cleaning. But we did have to hit some specific spots by hand after the carpet cleaning and did make further improvement on the spots.
Description of Work: Professional, responsive and affordable. Carpet cleaning was very reasonable priced. He pitched a tile floor cleaner which was expensive and did not seem worth the money. Otherwise I thought they were great.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Joan D.
10/2012
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I called and got an estimate -- which turned out to be spot-on -- and was told to bring in the rug anytime. They said the rug would be ready in a week, but they turned it around in five days. Although not cheap (the total was almost half the original price of the rug), the rug looks like new. The sides where the puppies chewed have been completely repaired. In fact, they said that even though there were only small spots of fraying, they completely undid and reworked the entirety of each side so it looked uniform. Definitely no cutting corners. As for the cleaning, the colors are again fresh and vibrant, just like when I bought it. The pricing may be steep if you purchased a rug off the rack in a home goods store, but if you have a quality rug that you invested some money into, definitely take it to Caravan for any cleaning or repair.
Description of Work: We took in an 8x10 Karastan rug for cleaning and repair. There was a little bit of fraying at two of the edges, casualties of when our dogs were puppies. In addition, I had purchased the rug in 2006 and while I had used an at-home carpet cleaning, I had never had the rug professionally cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Bethany H.
10/2012
5.0
carpet cleaners
  + -1 more
It went perfectly. I have a dog who often has accidents in the house,usually on carpet. Simply put, IDExtract arrived and cleaned all the spots away completely!
Description of Work: Had several terrible spots from dog pottying in my house on ivory carpet. IDExtract fit me into the schedule because he knew I needed carpet cleaning ASAP. He arrived on time and completely removed all the pet poop and urine spots! I have used IDExtract repeatedly over the last two years and he ALWAYS cleans away the stains. I've come to know the owner and he truly cares about making his customers satisfied. With 4 dogs I need someone I can count on every time and IDExtract always comes through.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Shawn N.
09/2012
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
We have worked with Caravan Rugs for many years and find the service excellent. He does a great job and is prompt and professional. This year his prices went up significantly and he was going to charge us two to three times the value of one of the rugs he was asked to clean. It seems to me, that it would have been appropriate to let me know in advance a.) that prices were going to be significantly higher than years past b.) the charge for a polyester rug was going to more than surpass the cost of the rug. As a long term good customer, I expected more. We have found another person to clean our high end and low end rugs.
Description of Work: Area rug cleaning for high end wool rugs and low end polyester rugs.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$300

Charlotte M.
05/2012
5.0
carpet installation, carpet cleaners, oriental rug cleaning
  + 1 more
Not sure I should have spent that much on an old rug, but I did. Other than the cost I am happy with the result.
Description of Work: I had an old rug cut to a smaller size (18' x 10') and rebound. They also did an excellent job of cleaning the rug.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Bethany H.
09/2011
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
It went great!
Description of Work: I contacted Caravan about picking up several rugs in my home. They arrived promptly on the day we set. I discussed with Jason the rugs and my concern in cleaning them. They are all very old persians. He assured me that his company cleaned older rugs often and that they would take good care of all my rugs. I mentioned that I would be cleaning the den wall-to-wall carpet before the rugs were put back in place. He explained that Caravan also cleaned carpeting. My rugs were ready in less than a week. I called Caravan to come clean the wall-to-wall before the persians were put back in place. They cleaned the carpet and it looked brand new! They also cleaned my bedroom carpet expertly. The next day they delivered the persians. They took the utmost care in placing them carefully back in my home. The rugs look beautiful! The colors actually look better than when I bought the rugs.They pop! The rug pile is also so soft . They did a fantastic job in every way and I will absolutely use them in the future. You will not be disappointed!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

SARA G.
04/2011
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I was given a quote over the phone and the actual cost was a bit less. We took it in and it was ready in just a few days.
Description of Work: We took in a 5 year old 7'x10' area rug which was made from nylon wall-to-wall type carpet with bound edges. It had been cleaned multiple times by typical carpet cleaning methods but never came out looking really clean (it's off-white) It also had suffered many urine incidents. Caravan actually washes the entire rug. It took only 4 days. They used a special urine treatment which cost $75 extra. The rug looks great and smells clean. The cost was almost as much as a new rug, but now we can keep it for several more years. (The dog had surgery for bladder stones so that problem is solved too!)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Gina F.
08/2010
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I called first to get an estimate of the cost ahead of time, no problem getting that. I called a few days later to schedule a pickup, they came out the next day within 10 minutes of the time promised which was nice. They called six days later to schedule the delivery of my cleaned rugs, then came out the next day exactly when they said they would. All interactions and service were completed promptly and with courteous professionalism.
Description of Work: I had both a 5' x 8' and 36" round wool rug picked up from my home, cleaned and delivered when completed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Brian S.
07/2010
5.0
carpet installation, carpet cleaners, flooring contractor, oriental rug cleaning
  + 2 more
Very pleased during the entire process.
Description of Work: TOOK 2 fringed carpet runners and 1 --8 x 11 floral cut-pile rug for cleaning. All pieces are cleaned on site at Glenwood Ave. They removed a section of the backing that was damaged and re-glued. Very pleased with the appearance and there was no strong odor with the cleaning products. In the past, we have had a lingering smell for several weeks. I did not price or get quotes from multiple vendors-- the company came highly recommended from a personal friend in the furniture business---but I believe we received a fair price.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

CAROLYN E.
04/2009
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I called on a Friday expecting only to be able to make an appointment for an estimate, but the co. owner picked up the rug from my home that evening! He gave me an estimate over the phone of what it would cost. The rug was ready by the following Tuesday and was delivered back to my home on Wednesday. Did a great job on the cleaning and was very professional. I ended up paying less than the quoted price for the cleaning because I'd estimated the rug was larger than it is.
Description of Work: Picked up an area rug for cleaning and delivered the cleaned rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Andy N.
10/2008
5.0
carpet installation, carpet cleaners, oriental rug cleaning
  + 1 more
Very easy experience and quite pleased with the cleaned carpet.
Description of Work: We took an 8.8 x 12 foot 45 year old Karastan carpet to the store for cleaning. Wayne had it cleaned and re-fringed in about 1 week. We also purchased padding when we returned to pick up the carpet. Very professional service and Wayne really is quite a nice guy, which made this experience quite pleasant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

ROCHELLE G.
09/2007
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
This company did a fantastic job on cleaning and deodorizing the carpet for me. It was a brand new carpet that had a pet stain on it. They were able to remove the stain and the odor. They picked up the carpet and delivered it back to the house at the promised time. There was a forty dollar delivery charge because I do not live in Raleigh and another eighty dollar charge for the deodorizing, both of which are listed in the cost. They do quality work and sent me a bottle of stain remover in the mail as a courtesy.
Description of Work: They cleaned and deodorized an 8 x 8 round, wool oriental carpet for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280
    • 1
    • 2(current)

Contact information

6220 Angus Dr, Raleigh, NC 27617

http://www.caravanrugsnc.com

Service hours

Monday:
9:30 AM - 4:30 PM
Tuesday:
9:30 AM - 4:30 PM
Wednesday:
9:30 AM - 4:30 PM
Thursday:
9:30 AM - 4:30 PM
Friday:
9:30 AM - 4:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Upholstery Cleaning,
Flooring Sales and Installation,
Ceramic Tile

FAQ

Caravan Rugs Cleaning is currently rated 4.8 overall out of 5.

Monday: 9:30 AM - 4:30 PM

Tuesday: 9:30 AM - 4:30 PM

Wednesday: 9:30 AM - 4:30 PM

Thursday: 9:30 AM - 4:30 PM

Friday: 9:30 AM - 4:30 PM

Caravan Rugs Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Caravan Rugs Cleaning does not offer free project estimates.
Yes, Caravan Rugs Cleaning offers eco-friendly accreditations.
No, Caravan Rugs Cleaning does not offer a senior discount.
No, Caravan Rugs Cleaning does not offer emergency services.
No, Caravan Rugs Cleaning does not offer warranties.
Caravan Rugs Cleaning offers the following services: Caravan Rugs Cleaning is a full-service company specializing in cleaning and restoring area and oriental rugs. Other services we provide include carpet cleaning, upholstery cleaning, and tile cleaning & grout cleaning. We are the best in our industry in the Triangle Area. Unlike many rug cleaners, we wash the rugs in our specifically designed rug shop at our Raleigh location, not outside behind our facility. That is why we offer a 100% Satisfaction Guarantee on our rug and carpet cleaning servi

Contact information

6220 Angus Dr, Raleigh, NC 27617

http://www.caravanrugsnc.com

Service hours

Monday:
9:30 AM - 4:30 PM
Tuesday:
9:30 AM - 4:30 PM
Wednesday:
9:30 AM - 4:30 PM
Thursday:
9:30 AM - 4:30 PM
Friday:
9:30 AM - 4:30 PM