Capital Appliance Repair

Appliance Repair, Appliance Repair - Small, Appliance Sales and Installation,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Since 1995 Capital Appliance Repair has offered quality and affordable appliance repairs. Same day "On Time" service with skilled, fully insured appliance repair technicians. We have the best warranty in the Triangle (90 days labor warranty and 12 months warranty on most parts), we are a local owned business, not a "network" or franchise. Please call our office to schedule today 919-781-5884. WE ARE NOW SERVICING HVAC SYSTEMS!! **NEED YOUR UNIT SERVICED BEFORE THE SUMMER CALL TODAY AND SCHEDULE AN APPOINTMENT. Give us a call today! HONEST REPAIRS, HONEST PRICES, NO REGRETS!

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Appliance Repair, Washers, Dryers, Fridges, Upright Freezers, Dishwashers, Disposals, Ranges, Stoves & Ovens. It always seems to happen at the worst time, your unit quits or is in need or maintenance. We proudly offer emergency services to fix your unit ASAP. Whether you're looking for a new installation or a replacement, our team is here to help! We install residential and some commercial units any make or model.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
PayPal

Photos of past projects

Reviews

4.7369 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
3%
3
4%
2
3%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 51-75 of 369 reviews

Andrew P.
09/2018
3.0
appliance repair
  + -1 more
Took 3 visits over 8 days for him to tell me that it was not fixable and that I would have to replace the machine. At least he only charged me for one service call.
Description of Work: Repair Washing machine

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$85.8

Benjamin S.
08/2018
5.0
appliance repair
  + -1 more
Clint arrived on time, diagnosed the problem quickly and ordered the switch. He will return to install when it's delivered. I haven't received a price from him yet as the part has yet to arrive.
Description of Work: Replace Exhaust Fan Switch

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Charles M.
05/2018
5.0
appliance repair
  + -1 more
Excellent work. Very conscientious. No charge for follow-up.
Description of Work: Refrigerator Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane T.
03/2018
5.0
appliance repair
  + -1 more
Dishwasher repair was diagnosed and after part was ordered the repair was done.
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

L. Diane H.
03/2018
5.0
appliance repair
  + -1 more
The folks at Capital Appliance Repair are really nice. They did a good job. It took a couple of days to get the part in, but then it got fixed in a timely manner. They were cordial and helpful.
Description of Work: Washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Jodi D.
03/2018
5.0
appliance repair
  + -1 more
Very responsive and able to order part and repair timely. Have used them before and have always had good results.
Description of Work: Repaired broken hinge on Dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kerry L.
01/2018
5.0
appliance repair
  + -1 more
Great!!! Greg was friendly, professional, punctual, and extremely knowledgeable. When I call to talk about the problem with my refrigerator, he was able to diagnose the problem over the phone. And so he was prepared when he came to my house to repair my fridge. It works great now! Thank you!
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$161

NANCY M.
12/2017
5.0
appliance repair
  + -1 more
He arrived on time and was very professional and efficient. We were back in business in no time!
Description of Work: Dryer element

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sharon R.
12/2017
3.0
appliance repair
  + -1 more
Initially thot problem was related to 'fridge computer'. Needed to order; 2 days later found that did not solve the problem. He needed to get schematic information which was not where it should have been under fridge. Meanwhile, freezer portion worked fine. This was Friday. He said he would be out Monday. Called Monday to report unable to make appt due to personal issue. Rescheduled for Tuesday. Arriving Tuesday he had a new diagnosis: (he admitted should have been one of the first things he considered) frozen controls. This required further action on my part including emptying freezer. Finally had operating fridge by Wednesday evening. Incredible inconvenience emptying fridge/freezer & trying to keep perishables chilled using several ice chests. If I'd had any idea of time, I would have rented fridge to place in garage.
Description of Work: Refrigerator quit working

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Warren S.
11/2017
5.0
appliance repair
  + -1 more
The repairman was able to pinpoint and fix the problem right away. He was punctual, professional, knowledgable, careful, and fast. Great job!
Description of Work: Water leaked out of the washing machine and partially flooded the laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah S.
11/2017
5.0
appliance repair
  + -1 more
If Angie's List had an A+ rating, it would be given here. Ice makers are tricky and expensive things and I knew that going into deciding to get this repaired.Many people opt not to do the repair due to these reasons. However, I saw Greg's previous reviews and wanted it repaired, so contacted him. Not only did he keep at it until he had it right, he came back and uninstalled a part that did not have to be replaced and refunded me the difference. He could have easily argued that I needed that part and charged me more, but he did not take that route. I am confident in his honesty and no matter how tricky or complex your repair is, he will stick with it until it is correct. If i ever have another appliance repair necessary, he will be the one I call.
Description of Work: Ice maker Repair in refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David H.
10/2017
5.0
appliance repair
  + -1 more
Quick and cheap repair. Very friendly and prompt, with absolutely nothing to complain about.
Description of Work: Minor repair to refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brandon R.
10/2017
5.0
appliance repair
  + -1 more
Diagnosis went fine, but repair was so costly, we decided to buy a new stove.
Description of Work: Stove diagnosis

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Amit P.
10/2017
2.0
appliance repair
  + -1 more
They did nothing. Came the first time to check the microwave and then I could not get in touch with them. Even when they came first time, they thought it is power issue. I had to show them that microwave had power but it is not doing the job. I tried calling and leaving the message. After a week, I went with another company who fixed it with-in same appointment.
Description of Work: I had called them for microwave repair.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Capital Appliance Repair
I apologize that was my error. Please contact me for a full refund. I did do some research and your microwave would best be serviced by the manufacturer. Again contact me and I'll issue you a full refund. Greg Dail

Mark P.
09/2017
5.0
appliance repair
  + -1 more
timely, quick diagnosis and repair, flexible and friendly
Description of Work: Fix dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Andy W.
09/2017
1.0
appliance repair
  + -1 more
Terrible Service. I had an appointment from 10-11 on 9/16/17. Never showed up, never called back no response what so ever.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Capital Appliance Repair
Mr. [Member Name Removed] I have two customers named [Member Name Removed] in my database, none live on [Member Information Removed] Dr. Are you sure you have the right company? Greg Dail

Eugene W.
08/2017
5.0
appliance repair
  + -1 more
The repair technician who was also the owner arrived a little late from a previous job but had called to ensure us that he would be there. Based on a previous telephone discussion he had diagnosed the likely cause of the problem and arrived with the part. Repair was done quickly and correctly. He was very friendly and talked me thru what he was doing. Definitely would use him again.
Description of Work: The water dispenser and ice maker on our refrigerator was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Ali N.
08/2017
2.0
appliance repair
  + -1 more
It did not go well. The technician did not seem sure of what exactly the problem was, and was not particularly polite during his visit. His final diagnosis of the issue was a faulty control board that would require replacement. His estimate for the repair was $400. We got a second opinion. There in fact was nothing wrong with the dryer. The outlet was not putting out enough voltage for get the dryer to heat. We had an electrician come out and fix the outlet, and now the dryer works fine. I have called the office multiple times over the past few days to request a refund and one has answered the phone and there is no voicemail. I called just now and the phone was answer and then hung up. Do not use this service
Description of Work: Our dryer wasn't heating, so needed a diagnosis and possible repair.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0

$85

Response from Capital Appliance Repair
I apologize that was Clint being Clint. Give me a call and I'll issues a full refund. BTW I am here from 7:30 until 6:00, if you get voicemail it's because I'm on the other phone. Greg Dail

Eric S.
07/2017
5.0
appliance repair
  + -1 more
Quickly. Very knowledgeable, very honest.
Description of Work: Repair clothes washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael M.
07/2017
5.0
appliance repair
  + -1 more
So very pleased with the punctuality, honesty and professionalism.
Description of Work: Refrigerator was not cooling. First trip, we were told to try defrosting the unit. Only charged $40. That did not work. He then came back, did more investigating, and determined that he could not deal with it and we would need to contact GE Repair. We were not charged for the second trip.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Seabrook S.
07/2017
5.0
appliance repair, small appliance repair
  + 0 more
Greg came out and did a great job. This someone in appliance repair that you can trust!
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debbie W.
06/2017
5.0
appliance repair, small appliance repair
  + 0 more
This a good service provider and I'll keep them on my speed dial. Greg called and came on time. Looked at the frig and said it's running exactly as it should. The defrost indicator is not correctly indicating a problem. He suggested I turn it off for 45 minutes then see if the indicator light goes away. If that doesn't work, consider ignoring the indicator or having the panel replaced. It's an 20+ year old frig, so that is not likely a good use of our money. He did not charge for the visit. Thanks
Description of Work: Have an indicator light saying a defrost problem on frig.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael S.
06/2017
5.0
appliance repair
  + -1 more
Prompt courteous service. I had to have same day service for my appliance. Capital showed up in about three hours, fixed my appliance and honored their coupon. What more would you want?
Description of Work: Appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$281

Glenn W.
04/2017
5.0
appliance repair
  + -1 more
He was calling to talk about it, he said from my description it sounded like the vent was stuffed up. He claimed he could walk me through it, and He did! I took the vent off, and cleaned it out myself. He was brutally honest, and said he didn't need to waste my money told me the call was no charge. I would highly recommend! A++
Description of Work: walked me through the Issues with my dryer not drying correctly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey N.
04/2017
5.0
appliance repair
  + -1 more
Wonderful! will use them in the future.
Description of Work: Water dispenser froze up. they came and showed us how to take care of it and did not charge us a penny!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

203 W Millbrook Rd, Raleigh, NC 27609

https://raleigh-appliance-repair.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM


Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Appliance Sales and Installation,
Dryer Vent Cleaning,
Air Duct Cleaning,
Roofing,
Heating and Air Conditioning,
Electrical,
Dry Cleaning

FAQ

Capital Appliance Repair is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 1:00 PM

Capital Appliance Repair accepts the following forms of payment: Check,CreditCard,PayPal
No, Capital Appliance Repair does not offer free project estimates.
No, Capital Appliance Repair does not offer eco-friendly accreditations.
No, Capital Appliance Repair does not offer a senior discount.
Yes, Capital Appliance Repair offers emergency services.
No, Capital Appliance Repair does not offer warranties.
Capital Appliance Repair offers the following services: Appliance Repair, Washers, Dryers, Fridges, Upright Freezers, Dishwashers, Disposals, Ranges, Stoves & Ovens. It always seems to happen at the worst time, your unit quits or is in need or maintenance. We proudly offer emergency services to fix your unit ASAP. Whether you're looking for a new installation or a replacement, our team is here to help! We install residential and some commercial units any make or model.

Contact information

203 W Millbrook Rd, Raleigh, NC 27609

https://raleigh-appliance-repair.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM