Cape Fear Air, Electric & Plumbing

Heating and Air Conditioning, Electrical, Water Heaters,

About us

Cape Fear Air Conditioning, Heating, & Electric Inc. is an air conditioning, heating, plumbing and electrical contractor with two locations to Serve You! Fayetteville, NC (910) 483-8790 and Raleigh, NC (919) 322-2000. We have been serving the Triangle and Fayetteville areas since 1973. Nobody knows Trane like we do...... We are the oldest Trane dealer in town! Our trained professionals sell, service and install all major brands as well. We repair and replace: Air conditioning systems • Heat pumps • Gas Package units • Heat Pump Package units• Duct systems • Gas furnaces • Air handlers • Mini Split Systems • Air cleaners • Ultra Violet Air Purification and Humidifiers We can provide our commercial and residential customers with affordable heating and cooling systems to fit their lifestyles and budgets. We offer water heater installation, plumbing repairs and service, and electrical as well. To better serve our customers, we offer 24-hour emergency service six days a week. We also provide same-day service and repairs. Financing is available and we offer extended warranties! Cape Fear Air Conditioning & Heating Co., Inc. values your business and will work hard to maintain your complete satisfaction. Call us today to schedule service or request an estimate.

Business highlights

51 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Serving Raleigh (919) 322-2000 and Fayetteville (910) 483-8790! Residential and commercial. Service, maintenance, system replacements, new construction, free estimates, and 24/7/365 emergency services.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.8635 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 601-625 of 635 reviews

Tara H.
07/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Very well. All points check. Changed fuses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Robert H.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cape Fear AC & Heating (CFAC&H)came out serviced my AC and added refrigerant. CFAC&H was prompt and the service person presented their credentials as they were introducing themselves. The service person was thorough as well as professional. As important the service person was courteous and kept me fully aware of what the issues were with my AC. I would definitely recommend CFAC&H.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Daniel S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: routine checks and maitenance of central A/C units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Jane R.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The service tech. was on-time and very professional. He was a pleasure to talk to and serviced my unit quickly and efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Casey K.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Great job, as always

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Eric H.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replace 2.5 tone airconditioner. Robery provided estimate on Saturday and answer ally questiond. David, the technician did great job to install the unit and answer my question. Even it took unexpectedly long time, he made sure everything is completed smoothly.Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,829

Tom A.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

ETHAN W.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: AC service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Charles G.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: minor repair to a/c

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$140

Helen C.
06/2015
1.0
heating & air conditioning/hvac
  + -1 more
Never called me
Description of Work: Nothing
Rating CategoryRating out of 5

Response from Cape Fear Air, Electric & Plumbing
Good afternoon [member's name removed] I apologize that no one has spoken with you. Unfortunately, we do not have a phone number to call, so we had replied via email on Angie's List. Please feel free to call our office Monday - Friday between 8am and 6pm so that we can promptly schedule your call. I deeply apologize for the misunderstanding. We consider customer service our priority and would like to provide our level of service to you. Kindest regards, Sue Hicks Office/Service Manager Cape Fear Air Conditioning and Heating Company, Inc. 919-322-2000

Bob P.
06/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased an A/C tune up deal. I took a half day off work and they technician didn't show up. Then when I called them about it they said I would have to reschedule. I ended up getting a refund from Angie's List. I was upset that I had to call them about the technician not showing up, and that they didn't proactively let me know that he wasn't going to come.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Cape Fear Air, Electric & Plumbing
(removed member name), We are investigating to see how this happened. Customer service is our top priority and we sincerely apologize for any inconvenience. I will be in contact with you before the end of business today. Sue Hicks Office Manager (910) 483-8790

peter T.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
the tech was excellent.
Description of Work: a/c tune up, replaced failing part

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lanesha H.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They preformed an AC tuneup. The company was very professional and wonderful job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Iaslin D.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: We discovered a leak from the A/C system, running down from the attic onto the kitchen stove hood. They came the same day I called. The tech found the leak right away but he didn't have the correct parts to replace an old cracked plastic pipe. He left to get the part, returned and finished the job within an hour or so... I don't live close to any supply stores so he had a drive. The price for all this was very reasonable. I am very happy with their work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Nicole U.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We got the Year maintainance plan for upstairs/downstairs unit ($355) and replaced part/added freon for $200. They did not charge $79 service fee since we added a plan with them and they give 15% discount on all parts (and 1lb freon for free) They came out to the house same day and took their time to figure out the real problem. We had another company come out the day before and quoted us almost $3000 to repair the evaporator coil saying that it had a leak. Cape fear air showed us that there was in fact no leak and instead was another part that needed to bereplaced for ~$500. They saved us a lot of money. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Laurie S.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Technician conducted the routine AC tune-up, then repaired and/or replaced several aged and non-operating components on both units. I have never experienced more professional, knowledgable, and reasonable HVAC service. Cape Fear Air is on my short list of favorite companies, period!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Cape Fear Air, Electric & Plumbing
Thank you for leaving a review! Glad to hear everything went so smoothly. We value as a customer and are excited to work with you again in the future! Cape Fear AC & Heating Co.

Michael R.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve & Sandra S.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did a lot of things to make sure our old heat pump continued to work. It needed a lot of work as it was very old. Said we would need $4,000 worth of work on it or purchase a new one. Had a person come out to give us a price for a new one. Went with a different company t purchase a new heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

JESSE H.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$241

Steve B.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Serviced AC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Cape Fear Air, Electric & Plumbing
Thank you for leaving a review! Glad to hear everything went so smoothly. We value as a customer and are excited to work with you again in the future! Cape Fear AC & Heating Co.

Patricia G.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

David D.
05/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed Trane Heatpump. It went quickly and cleanly. No problems with the unit so far. Hopefully there won't be any. Recommended unit. Price was not the highest nor the lowest of my estimates. But, I did feel it was a very fair price for a quality unit. Thanks to Sales Rep Shane.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Terry M.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Requested a quote for a whole house install and they were able to give one right on the spot.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry C.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed 2 new heat pumps. Consummate professionals!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13

Response from Cape Fear Air, Electric & Plumbing
Thank you for leaving a review! Glad to hear everything went so smoothly. We value as a customer and are excited to work with you again in the future! Cape Fear AC & Heating Co.

Kalika G.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My ac was not cooling and they came out to identify the issue. I needed it to be replaced but could not afford to do it right away. They filled it with freon and also repaired a piece for the heating element to get me through the winter. Chris was great very professional and punctual. I will definately use them again when I replace my unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Cape Fear Air, Electric & Plumbing
Thank you for leaving a review! Glad to hear everything went so smoothly. We value as a customer and are excited to work with you again in the future! Cape Fear AC & Heating Co.

Contact information

9400 Ransdell Rd, Raleigh, NC 27603

http://www.capefearair.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM


Licensing

Insured

Licensed*

Trade License Locale
NC

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Water Heaters,
Plumbing,
Generator,
Drain Cleaning

FAQ

Cape Fear Air, Electric & Plumbing is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Cape Fear Air, Electric & Plumbing accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Cape Fear Air, Electric & Plumbing offers free project estimates.
Yes, Cape Fear Air, Electric & Plumbing offers eco-friendly accreditations.
Yes, Cape Fear Air, Electric & Plumbing offers a 10% senior discount.
Yes, Cape Fear Air, Electric & Plumbing offers emergency services.
Yes, Cape Fear Air, Electric & Plumbing offers warranties.
Cape Fear Air, Electric & Plumbing offers the following services: Serving Raleigh (919) 322-2000 and Fayetteville (910) 483-8790! Residential and commercial. Service, maintenance, system replacements, new construction, free estimates, and 24/7/365 emergency services.

Contact information

9400 Ransdell Rd, Raleigh, NC 27603

http://www.capefearair.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM