Cape Fear Air, Electric & Plumbing

Heating and Air Conditioning, Electrical, Water Heaters,

About us

Cape Fear Air Conditioning, Heating, & Electric Inc. is an air conditioning, heating, plumbing and electrical contractor with two locations to Serve You! Fayetteville, NC (910) 483-8790 and Raleigh, NC (919) 322-2000. We have been serving the Triangle and Fayetteville areas since 1973. Nobody knows Trane like we do...... We are the oldest Trane dealer in town! Our trained professionals sell, service and install all major brands as well. We repair and replace: Air conditioning systems • Heat pumps • Gas Package units • Heat Pump Package units• Duct systems • Gas furnaces • Air handlers • Mini Split Systems • Air cleaners • Ultra Violet Air Purification and Humidifiers We can provide our commercial and residential customers with affordable heating and cooling systems to fit their lifestyles and budgets. We offer water heater installation, plumbing repairs and service, and electrical as well. To better serve our customers, we offer 24-hour emergency service six days a week. We also provide same-day service and repairs. Financing is available and we offer extended warranties! Cape Fear Air Conditioning & Heating Co., Inc. values your business and will work hard to maintain your complete satisfaction. Call us today to schedule service or request an estimate.

Business highlights

51 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Serving Raleigh (919) 322-2000 and Fayetteville (910) 483-8790! Residential and commercial. Service, maintenance, system replacements, new construction, free estimates, and 24/7/365 emergency services.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.8635 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 51-75 of 635 reviews

Dennis P.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Good. Heater is old and a bit loud but still functioning after 30 years.
Description of Work: Pre-winter heating inspection for $39.00.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Cape Fear Air, Electric & Plumbing
We are happy that you are pleased with our services and we appreciate you taking the time to submit this review. We look forward to assisting you in the future!

Terri H.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent! I called Cape Fear Heating & Air (based on Angie’s list reviews) after years of having my home warranty company send different service providers to my house to assess the problem and tell me that the heat was working properly, although the heat would stop working and the house was cold. The temperature on the thermostat was much lower than what it was set to, yet the heat wouldn’t come on. The technician, Brandon, ran diagnostics & quickly found the problem. He then walked me to the unit to show me what the problem was. This was occurring right before Thanksgiving when I was expecting guests. Brandon assured me that my heat would be working properly before the first guest arrived and he was true to his promise! The heat works perfectly now! Great job! I would highly recommend this company.
Description of Work: Heating repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$824

Response from Cape Fear Air, Electric & Plumbing
Thank you for taking time to complete this review. We are happy that you were pleased with our services! We look forward to assisting you in the future.

Eric S.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very knowledgeable, and thorough. Gave very helpful advice based on many years of experience.
Description of Work: Needed a second opinion on a moisture issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cape Fear Air, Electric & Plumbing
We are happy that you are pleased with our services and we appreciate you taking the time to submit this review. We look forward to assisting you in the future!

Janice M.
12/2017
5.0
electrician
  + -1 more
I highly recommend Joe Dunn from Cape Fear AC/Heating and Electrical for anyone who needs an electrician. Cape Fear AC, Heating, and Electrical was offering an especially low price for electrical services, labor only, so I took advantage of it. I am not going to tell you the price since it was so low while still being a terrific value. The electrician, Joe Dunn, called. We talked about the work I needed done and the electrical material I should purchase to save even more money. We scheduled work for the next day. I had done some up-front research about electrical materials such as what gauge wire and what amp breakers to use for different applications, so I was comfortable about going to a building supplies store (which offers a military/veterans discount) and bought the items that evening. Joe showed up the next morning, when expected, and was always friendly and a very knowledgeable professional. We talked about my priority list of 3 tasks. I appreciate that he kept me informed every step of the way, actively listened to me, and answered all my questions and concerns. He worked fast, got all 3 tasks completed, and did superb work of high value. I am particularly pleased to have found an electrician I can afford and trust. I will call upon Joe Dunn at Cape Fear for my future electrical needs. Thanks so very much!
Description of Work: I needed an electrician to install dedicated electrical service to a sump pump, install a grounded outdoor receptacle, and replace a flourescent light fixture which has not worked for about 10 years with a new LED light.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cape Fear Air, Electric & Plumbing
We are happy that you are pleased with our services and we appreciate you taking the time to submit this review. We look forward to assisting you in the future!

Demetrius C.
11/2017
5.0
electrician
  + -1 more
John was the consummate professional. He walked me through the work as it was being performed and worked swiftly to get it done. Everything is in working order and is aesthetically pleasing. I am very impressed and would like to use Cape Fear and specifically John, again in the future.
Description of Work: I needed to troubleshoot an exterior lighting issue and also hang 3 new lights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cape Fear Air, Electric & Plumbing
We are happy that you are pleased with our services and we appreciate you taking the time to submit this review. We look forward to assisting you in the future!

Ps D.
11/2017
5.0
electrician
  + -1 more
Joe was great, and I look forward to using his services again. Thanks!
Description of Work: Joe repaired a couple light fixtures, fixed a socket that had a bad ground, and relabeled my electric panel so I can actually see what each of the breakers covers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Cape Fear Air, Electric & Plumbing
We are happy that you are pleased with our services and we appreciate you taking the time to submit this review. We look forward to assisting you in the future!

Dave O.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Went well. Good guy. Answered questions and taught me about my system. The company, though, was going to charge me $49 more to do a second system in my house during the visit (vs $39 for the one). I had another company come do the second. Odd that they wouldn't want the extra work while they were already here.
Description of Work: One furnace tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Cape Fear Air, Electric & Plumbing
Thank you for taking the time to submit your review. We are happy that you are pleased with our work. We look forward to hearing from you again soon!

scott W.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Work was done promptly and correctly.
Description of Work: Replace a gas control value

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Cape Fear Air, Electric & Plumbing
Thank you for taking the time to write this review. We appreciate your business and look forward to assisting with your HVAC needs in the future!

Marilyn S.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very professional, congenial & efficient.
Description of Work: Downstairs heating unit checked - outdoor unit. Cleaned out dust in panel. Explained particulars of unit and operation. Annual check for heating - previously had same company check upstairs unit in attic last year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Cape Fear Air, Electric & Plumbing
We are glad that you are pleased with our services! Thank you for taking the time to submit this review. We look forward to working with you in the future.

Douglas F.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Brandon was polite, respectful, good natured and, I trust, thorough while performing the $39.95 Angie's List special. I can only assume that CapeFear's greatly discounted inspection was performed with the same thoroughness that the comparable full-priced service would be.
Description of Work: Pre-winter furnace checkup and tuneup.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39.95

Response from Cape Fear Air, Electric & Plumbing
Thank you for taking the time to write this review. We appreciate your business and look forward to assisting with your HVAC needs in the future!

Bruce F.
11/2017
5.0
electrician
  + -1 more
Excellent. Joe was punctual, he didn't assume anything and confirmed what we wanted done. His work was excellent and he left the rooms as he found them. We will definitely use them again for any electrical projects
Description of Work: We had a couple of ceiling electrical boxes wired with dual switches were none existed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cape Fear Air, Electric & Plumbing
Thank you for taking the time to submit your review. We are happy that you are pleased with our work. We look forward to hearing from you again soon!

Randy T.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Technician quickly found the problem, and clearly explained what was going on. He also checked the furnace side of the unit thoroughly to confirm no other issues that might warrant replacing the entire gas pack before I invested in replacing the motor. Everything checked out fine, so we just replaced the motor. While he did not have the motor in his truck, he did run to get one. Now everything is running fine. I was so happy, I decided to switch to their yearly service contract, which actually got us a better deal on the entire servicing. So the price included both 1/2 of the service contract plus the repair costs. Overall, very professional, courteous, and timely.
Description of Work: Our 15 year old gas pack unit's furnace was not coming on. In fact, we've had this intermittent problem for some time. LED code indicated pressure switch issue. Technician (Ricky) quickly diagnosed it was an issue with the exhaust fan motor for venting out the combustion gases, and it was not directly an issue with the pressure switch (switch is a safety device that prevents the ignition of the burner if the exhaust fan is not working).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$720

Response from Cape Fear Air, Electric & Plumbing
We are happy that you are pleased with our services and we appreciate you taking the time to submit this review. We look forward to assisting you in the future!

Jim A.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Worker was professional and very courteous. Price was excellent.$40
Description of Work: Heating systems tune up for winter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cape Fear Air, Electric & Plumbing
We are glad that you are pleased with our services and appreciate you taking the time to post your review. We hope to hear from you in the future!

Phillip J.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
A capacitor was replaced. Everything else, including the ducts, checked out good. Brandon, the technician, performing the work was excellent. He had all the qualities you would want in any kind of service. He was nice, knowledgeable, explained everything and why he was doing it. Brandon is the guy I will be asking for at the next service call.
Description of Work: Heat pump inspection, tuneup and duct inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Cape Fear Air, Electric & Plumbing
Thank you for taking time to complete this review. We are happy that you were pleased with our services! We look forward to assisting you in the future.

Valjean G.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well, on time and professiinal will call again if i need to.
Description of Work: Heat check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cape Fear Air, Electric & Plumbing
We are happy that you are pleased with our services and we appreciate you taking the time to submit this review. We look forward to assisting you in the future!

john S.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Well, no-refrigerant required. When I've hired yearly maintenance programs the past 5 years they've charged $80. gallon, but this year when freon offered as part of project no freon req'd. AC ran just as well over summer, so I suspect others are guilty of "fraus"
Description of Work: AC summer tune-up and freon install if low

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cape Fear Air, Electric & Plumbing
We are happy that you are pleased with our services and we appreciate you taking the time to submit this review. We look forward to assisting you in the future!

SHERRY C.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Luckily, I had invested some time researching Angie’s list. Naturally, I was looking for the top performing companies and for loads of happy A’s. That’s how I found Cape Fear! My service tech, BTW, was sharp and very professional. I enjoyed doing business with the whole Raleigh Cape Fear team, as it turned out. I'm buying a home in a golf course community across town, as I write this review. The Sellers at that property are working with me to resolve some, hopefully, small issues with their HVAC units (so that this sale will run smoothly). Though, I just researching their HVAC provider’s (1.5 stars … gulp!) rating --and his one page "pricey" report. Looked like very hefty charges (to the Sellers) for what is listed as a “quick fix". I am sure I will want to do my own system inspection, now. And, Cape Fear can give me that peace of mind.
Description of Work: They found and fixed relatively minor issues. Since then, that 13 year old system continues to run just great. Yet, the previous company (that worked on the system before CF) felt it was ready to replace. Had I not contacted Cape Fear for a third opinion . . . well, I would have spent about $6,000, quite prematurely. Aside from recommending Cape Fear to my girlfriends (who now also use them) I really like the quality of the work, the price and the integrity of this organization. Not to make a big deal of it, but they saved me from needlessly buying a new dual HVAC system at my last home, when it didn't need one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Cape Fear Air, Electric & Plumbing
Thank you for taking the time to write this review. We are happy that you are pleased with our services, and we look forward to taking care of all your HVAC needs in the future!

Matt Z.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great, the technician was o. Time knowledgeable and very professional.
Description of Work: Checked AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cape Fear Air, Electric & Plumbing
We are happy that you are pleased with our services and we appreciate you taking the time to submit this review. We look forward to assisting you in the future!

Mary K.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Went very well. Will follow up on recommendations next year.
Description of Work: Seasonal maintenance on HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19

Response from Cape Fear Air, Electric & Plumbing
Thank you for submitting your review. Its always nice to hear positive feedback regarding the services we provide. We hope to hear from you in the future!

Christina C.
09/2017
4.0
heating & air conditioning/hvac
  + -1 more
We are mostly happy, but wish some of the crew were a little more professional. Justin was great, but some of his crew left dust, dirt, and grit all over our belongings downstairs. Nothing was covered before work began, nor were we informed to cover our things. Drywall, sawdust, chunks of debris were all over our electronics, office furniture, table and chairs (shoe prints on chairs), even baby pictures, it was a disaster. Some of the work just looks sloppy (not properly fastened, etc). We will most likely buy another unit from this company because they had the best price for what we were looking for, but we will be speaking with Justin first to make sure his crew take a little more care with their work/workspace.
Description of Work: Placed a new dual zone unit for main floor and basement.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Alexandra K.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were great I am very very pleased with the work. They explained exactly what the problem was and taught me what to do to prevent the issue from happening again. They checked the entire unit to make sure there was nothing else that could go wrong.
Description of Work: My A/C was not cooling and Cape Fear came and diagnosed the problem and got it working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Response from Cape Fear Air, Electric & Plumbing
We are happy that you are pleased with our services and we appreciate you taking the time to submit this review. We look forward to assisting you in the future!

TONY B.
08/2017
4.0
heating & air conditioning/hvac
  + -1 more
It went pretty well. It was $49. I had a coupon. There was no extra charges. They checked the air conditioner to make sure that everything on the relay was fine and checked the freon. They were there before the time that they were supposed to be there.
Description of Work: It was a regular check up.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Cape Fear Air, Electric & Plumbing
Thank you for taking the time to write this review. We appreciate your business and look forward to assisting with your HVAC needs in the future!

yvette S.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Work was completed in two days . Excellent job.
Description of Work: Remove existing and install new heating and cooling systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Response from Cape Fear Air, Electric & Plumbing
Thank you for taking the time to submit your review. We are happy that you are pleased with our services and we look forward to assisting you in the future!

CRAIG J.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
which went far beyond any previous "standard" spring checkup. Brandon also share technical details of the tests and results. Not everyone wants to hear, but I am very interested and learned a lot about HVAC from Brandon . I have already made an appointment for the same service for my new house!
Description of Work: standard AC checkup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cape Fear Air, Electric & Plumbing
Thank you for taking the time to write this review. We appreciate your business and look forward to assisting with your HVAC needs in the future!

Fritz R.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Installed a Capacitor, cost $110.00. Same Capacitor can be purchased for less than $25.00 at any electric supply store.
Description of Work: Both units were cleaned and checked for problems.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Cape Fear Air, Electric & Plumbing
Thank you for writing the review about your visit, we definitely appreciate your feedback. If you would call our office, we would be glad to discuss the charges of the capacitor that was replaced.

Contact information

9400 Ransdell Rd, Raleigh, NC 27603

http://www.capefearair.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM


Licensing

Insured

Licensed*

Trade License Locale
NC

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Water Heaters,
Plumbing,
Generator,
Drain Cleaning

FAQ

Cape Fear Air, Electric & Plumbing is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Cape Fear Air, Electric & Plumbing accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Cape Fear Air, Electric & Plumbing offers free project estimates.
Yes, Cape Fear Air, Electric & Plumbing offers eco-friendly accreditations.
Yes, Cape Fear Air, Electric & Plumbing offers a 10% senior discount.
Yes, Cape Fear Air, Electric & Plumbing offers emergency services.
Yes, Cape Fear Air, Electric & Plumbing offers warranties.
Cape Fear Air, Electric & Plumbing offers the following services: Serving Raleigh (919) 322-2000 and Fayetteville (910) 483-8790! Residential and commercial. Service, maintenance, system replacements, new construction, free estimates, and 24/7/365 emergency services.

Contact information

9400 Ransdell Rd, Raleigh, NC 27603

http://www.capefearair.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM