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Bug Man Exterminators Inc

Pest Control

About us

Local small business. Additional fax - (919) 309-2446.

Business highlights

56 years of trusted experience

Services we offer

Pest control & exterminating, Termite control

Amenities

Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.956 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
13%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 56 reviews

John D.
10/2019
5.0
pest control
  + -1 more
All went well. Mike did a good job.
Description of Work: quarterly pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Charlotte C.
08/2019
5.0
pest control
  + -1 more
Great. I highly recommend this company and Jim in particular.
Description of Work: Pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Allen & Donna C.
01/2019
5.0
pest control
  + -1 more
The termite treatment was thorough and professional . I called to ask about an Angie's List and a Senior discount after the initial visit and treatment date were set up. I was told that my request would be answered but no one called me to discuss my query. I was charged the full price. Make sure you ask for an Angie's List or Senior discount on the initial visit or you will not receive one.
Description of Work: Treated a 24' x 30' new construction detached garage.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

EILEEN M.
04/2017
5.0
pest control
  + -1 more
Very well. The workman arrived on time, and there was virtually no disruption to our day. We received a discount on the treatment because we are regular customers.
Description of Work: We use The Bug Man for our annual termite inspection. Since it's been 16 years since the house was treated, we had another preventive treatment done this spring on our house and detached single car garage..The work was done as described, with minimal disturbance of the soil and landscaping next to the house.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

John A.
11/2016
5.0
pest control
  + -1 more
No problems after work was done (pest free).
Description of Work: Extermination of ants and beetles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kyle W.
06/2016
5.0
pest control
  + -1 more
Rick was professional, punctual and knowledgeable. Inspected and reassured us on some areas of concern and did a thorough inspection under the crawl space and around the exterior. Thankfully no issues were found and he had helpful suggestions along the way. I fully expected to pay him for his time and expertise though he was insistent on no charge for the inspection. I will certainly use him in the future for any pest issues that arise and glad to have him on my team.
Description of Work: termite inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Esther B.
07/2015
5.0
pest control
  + -1 more
We were relieved that we didn't have termites and we asked him about some type of preventative treatment. We also mentioned that we have a problem with chemicals and he referred us to someone else who uses some type of traps that wouldn't make us sick. He didn't charge us anything.
Description of Work: We asked him to come do a termite inspection.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenan E.
10/2014
5.0
pest control
  + -1 more
Rick was courteous and thorough. He explained everything he was looking for and everything he found clearly. I received the written report the following day. I will definitely use them if I ever need their services...which hopefully I won't :)
Description of Work: OFFICIAL NORTH CAROLINA WOOD DESTROYING INSECT INFORMATION REPORT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Pat J.
08/2013
5.0
pest control
  + -1 more
I like that they have low turn over. In the time I have been using them I have only had two technicians. They have always been efficient and friendly. They are professional. I find that after they spray I do not smell anything and it takes care of all the bugs. If I do have any problems in between sprays they will come out and take care of the issue for free.
Description of Work: They come out every quarter to spray around my house for bugs. They also do an annual termite inspection. I have been using them since I moved into my house in 1999.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Carolyn M.
07/2013
5.0
pest control
  + -1 more
Very willing to make arrangements for separate visits for inside and outside service.
Description of Work: Sprayed for ants, spiders & roaches. Refilled mouse bait.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Joseph J.
08/2012
5.0
pest control
  + -1 more
Always punctual, asks questions and listens for where the problems are located and treats accordingly. Aware of pets and children and always confirms that they will be away or out of contact with treated areas until safe. Spends time identifying causes and treats specifically to the pests present.
Description of Work: Pest control annual contract with quarterly service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

CATHERINE P.
07/2012
4.0
pest control
  + -1 more
I've been using them for a number of years. I've never had an issue. They show up periodically and are very professional. The communicate well and always contact me ahead of time.
Description of Work: They perform preventative treatment at my home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Allen D.
06/2012
5.0
pest control
  + -1 more
They are on-time, do a good job and come back in between quarterly visits if you ask. They are a very professional service.
Description of Work: We have a annual contract for quarterly pest control spraying and inspections. The cost is for the annual contract, as there is a discount versus buying one at a time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Meredith G.
06/2012
5.0
pest control
  + -1 more
We spent nothing and it was totally a good deal. I convinced myself at that moment like a pregnant women hysteria that we had termites and they actually come out on a Saturday morning and reassured me that they were not termites. They told my husband that they were just flying ants and they told him to make sure that I was drinking lots of water and they wouldn't charge us anything and went away. People always charge and that too on a weekend and that should go on a review and like I don't want to damn them since not charging us. They were incredibly wonderful and they were professional since definitely one could tell like they knew what I was looking at was not termite which did make me feel kind of stupid but it was not their fault.
Description of Work: We used Bug Man Exterminators Inc for pest control services.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David J.
05/2012
5.0
pest control
  + -1 more
They are very thorough, relative to other companies, and with their $75 service will inspect the attic. I definitely plan on using them again in the future.
Description of Work: I use Bug Man Exterminators to provide regular pest control services on my rental properties.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jason W.
05/2012
5.0
pest control
  + -1 more
I have used them for awhile. I have had a positive experience. The same person that comes out.
Description of Work: They came out and did an inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN R M.
05/2012
5.0
pest control
  + -1 more
They're very efficient and informative. They just seem to do a good job. I'm planning to call them this week.
Description of Work: They sprayed my entire house, inside and outside, for pests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Pat J.
04/2012
5.0
pest control
  + -1 more
We usually have the same person come every time. They are always very pleasant, and I have a conversation with them. My last person has retired, and the new person is just as personable. They are just nice people. I have nothing to compare the price with. They are pretty reliable as far as professionalism and getting in here on time is concerned.
Description of Work: I used Bug Man Exterminators Inc for pest control services. We have a standard contract with them. They come out once every three months, and he sprays around the house.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Anita C.
04/2012
4.0
pest control
  + -1 more
My neighbor recommended them to me. I am pretty satisfied.
Description of Work: I used the services of Bug Man Exterminators Inc.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert F B.
03/2012
4.0
pest control
  + -1 more
Overall everything is great. They do what I hope they do. The annual inspection service is a great precaution because of their warranty.
Description of Work: They did the original termite barrier on my house. I still continue to use them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Terry P.
11/2011
5.0
pest control
  + -1 more
The experience went well. They did a good job and I didn't have any bugs after that.
Description of Work: I used the service of Bug Man Exterminators Inc to spray underneath the house about a year ago.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Helga S.
10/2011
4.0
pest control
  + -1 more
The inspector arrived late because the the original person who was supposed to inspect my home got caught up on another job and could not make it. The inspector was courteous, very honest, and fairly thorough. He found 2 places of active termite activity in the garage. The estimate price was great: $675. However, the inspector gave me an unsettled feeling because 1) he explained I would have to sign the and quot;North Carolina Waiver of Minimum Requirements For The Control of Subterranean Termiites in Existing Structuresand quot; before having the work done, and 2) he gave me mixed signals over which pesticide would be used in the treatment. I have a sump pump in the crawl space. Because of this, NC law does not allow pest companies to trench inside the crawl space and apply pesticide, as the pesticide will just be pumped out the next time the sump pump works. Because of this, two of the companies that gave me estimates wanted me to sign the waiver form. The inspector understood my concern about the waiver, and called in to his boss about it. They offered to use a stronger pesticide (Termidor) than they normally use for the same price. However, later on, he seemed to forget that he had offered that, and gave me brochures about I-MaxxPro, and explained why it was better than Termidor. Later, when I some additional questions to ask, I called up the contact number, but the entire company was on vacation for a week. I had already made a decision to use a different company by the time someone was able to return my call.
Description of Work: Free termite inspection.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
4.0


Martha E.
09/2011
5.0
pest control
  + -1 more
They come quarterly. We have quite an ant problem and they were very persistent in finding the right things to cure our problem and they have. I am very pleased with the quality of their work. Their responsiveness is very good. They come when they say they are going to come. I would continue to use them in the future.
Description of Work: I use the services of Bug Man Termite & Pest Control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Sara A.
05/2011
5.0
pest control
  + -1 more
It went well. Mary, the Bug Lady, has been with the company 30 years. She sprayed my house and told me what she was using, was nice to my dog, and gave me lots of advice on stuff that could prevent future problems. She carefully explained the contract, told me what bugs I might have problems with and which ones weren't a big issue. She pointed out a tree that was touching my house (along with some bushes) and advised cutting both back to prevent both bug and moisture problems. She even pointed out some poison ivy in my backyard that I hadn't noticed. I initially wasn't going to sign up for the contract today, but decided to go ahead due to the good service. Will definitely continue to use in the future.
Description of Work: Moved into a new house at the beginning of summer - wanted a general pest spraying and to ask advice on preventing future pest problems. It's $85 per quarter for a contract (with free treatments in between if you have a problem), but they'll also give you 10% off if you pay the whole year in advance. $85 per quarter isn't the cheapest you could find around here for a pest contract, but I think this reliable company is worth paying a bit more for.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Bartow C.
03/2011
5.0
pest control
  + -1 more
They are very good. They are very prompt and responsive. I called them Monday morning and they scheduled an appointment right away.
Description of Work: I have a yearly contract where they do pest control inside and outside.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300
    • 1(current)
    • 2
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Contact information

7429 Acc Blvd Ste 115, Raleigh, NC 27617

http://www.bugmanexterminators.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

Bug Man Exterminators Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: Closed

Bug Man Exterminators Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Bug Man Exterminators Inc does not offer free project estimates.
Yes, Bug Man Exterminators Inc offers eco-friendly accreditations.
No, Bug Man Exterminators Inc does not offer a senior discount.
No, Bug Man Exterminators Inc does not offer emergency services.
No, Bug Man Exterminators Inc does not offer warranties.
Bug Man Exterminators Inc offers the following services: Pest control & exterminating, Termite control

Contact information

7429 Acc Blvd Ste 115, Raleigh, NC 27617

http://www.bugmanexterminators.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed