BBB Tree Service

lawn service, tree service company

About us

We take great pride in our experience, expertise, quality and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

Business highlights

28 years of trusted experience
Emergency Services Offered
Se Habla EspaƱol

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8105 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
3%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
responsiveness
4.8
Showing 51-75 of 105 reviews

Treva W.
09/2020
3.0
The company that came out was not the company I hired. The foreman, left shortly after explaining to the crew what to do. They do not speak English, so I had to run around and point to what/how they should do actually. 1 tree had to many limbs removed. They attempted to steal metal clamps. they took limbs and threw behind my berms instead of deposing of.

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
3.0

$1,300

Daniel U.
09/2020
4.5
Very responsive

Rating CategoryRating out of 5
quality
3.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

LaTasha A.
08/2020
5.0
On time and got to work immediately. Efficient, courteous and great at their job. Did the job completely and cleaned the debris upon completion. I will use this company again and I highly recommend Them for tree service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,900

Donna R.
07/2020
5.0
They did such a good job. Made certain my yard was cleaned of all debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carolyn S.
05/2020
5.0
The work was completed according to the agreement. They arrived on time, protected my lawn from equipment and/or falling tree damage and clean the yard of debris upon completion. I would definitely recommend BBB Tree Service to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$700

Dawn S.
05/2020
5.0
Excellent and fast!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$950

Marie B.
04/2020
5.0
The gentlemen are very polite and courteous, I would recommend bbb tree service to anyone. Thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Teri D.
04/2020
5.0
they did such a great job and were so fast!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Jeffrey W.
03/2020
5.0
Hey we're very professional and on time I rate them a 10 and a 1/2 plus

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ketha B.
03/2020
5.0
They work fast and very experienced in their field of work. We discussed the project in detailed and they fully executed. I would highly recommend this company for your tree service

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

April P.
03/2020
5.0
We hired BBB Tree Service to remove 15 trees from our front yard. Some very large and very close to the power lines. These guys showed up on time and did an amazing job. They made quick work of this complex project while ensuring everyone's safety. We would definitely recommend them to anyone and will likely use them in the future as well

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark A.
03/2020
3.0
BBB Tree service came in with a very low bid so we were a little skeptical. but they did a fantastic job clearing 28 large 80ft trees around our home. But. They came as promised and finished in one day. Very hard working and pleasant people. Just make sure everything is done before they leave as they seemed rushed and busy. I initially gave them a high praise review however once we started raking all piles of clippings from the stump grinding they left parts of the stump above ground on several trees. Now I cannot seem to get them back to do a small amount of touch up on stump grinding. I sent them pictures. Surely based on what I paid they could have brought just the stump grinder back and finished the job the right way.

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
2.0

Yes, I recommend this pro

James F.
02/2020
4.5
These guys get the job done and I will be calling them back in the future.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Ursula S.
01/2020
5.0
n

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

mike v.
01/2020
5.0
these guys are a 10.0 in my book , the only reason i give them a 4.0 and not a 5.0 on customer service is they said they would be here around 2:30pm , they arrived at 4pm ,,the fact that they arrived at 4pm does not give them a 4.0 .,,it is that no one called me that they would be delayed . since it gets dark around 5:30pm I was thinking of calling the other vendors to come over if they still wanted to give an estimate because i had no idea they were still coming over that day. I would suggest to them that a call or text would have been great to get even if they had to cancel for that day that would have been fine . my concerns were because the 8 trees they were going to drop were HUGE ( some over 70 ft high) and our house power line was an issue (next to 2 of the trees) .they dropped all the trees had no issue with the power line and were finished in 90 minutes . I would recommend these guys .a rating of 5.0 does not give them justice

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro
$250

Rhonda J.
12/2019
5.0
My hubby and I are extremely pleased with BBB tree service. It was hassle free and they were quick and efficient. No gimmicks and fair pricing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane R.
12/2019
5.0
They arrived a little early to look over the project. Even though only one spoke English, they were all nice, polite, and concerned about safety. After clearing debris out of the way, they were able to open a gate (which has not been opened in quite a long time) then cleared out the downed trees and branches . They cleaned out the area once again around the gate opening and reclosed the gate. They also cleared out any loose debris which fell into the neighbor's yard. I was impressed with their work ethic.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Susan N.
12/2019
5.0
They showed up on time, worked carefully and fast and cleaned up perfectly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Danny E.
10/2019
5.0
They gave us a very fair estimate. They showed up with a large crew on the day they said. Finished the job on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charlie W.
09/2019
5.0
Efficient and excellent work for the tree removal and trimming plan of work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

5645 Tealbrook Drive, Raleigh, NC 27610


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

lawn service,
tree service company

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

BBB Tree Service accepts the following forms of payment: CreditCard
Yes, BBB Tree Service offers free project estimates.
No, BBB Tree Service does not offer eco-friendly accreditations.
No, BBB Tree Service does not offer a senior discount.
Yes, BBB Tree Service offers emergency services.
No, BBB Tree Service does not offer warranties.

Contact information

5645 Tealbrook Drive, Raleigh, NC 27610


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day