ATLANTIC COUNTERTOPS & ACCESSORIES

Dirty, deceitful, and disrespectful liars. My father, grandmother, and I sat with one of their sales people and he promised that they would also install the new faucet along with installing the countertops and new sink. I clearly remember my Father asking this sales person three separate times during this conversation about the sink if they were actually going to install it and they said yes. This was a big reason we decided to spend money with them. Once the installers arrived they refused to do the promised work because they didn’t have plumbing insurance. We called and spoke to three different people at their company to either get the cost of the plumber covered because the salesman lied or to have it done. We were put through to the owner of the company who was extremely rude. Instead of providing great customer service, the rude and arrogant owner instead threatened to put a lien on the house if my father did not pay even though they did not do what was promised.

Repeatedly, we tried to get an estimate for purchasing a Corian countertop for a new installation. The 2 people we worked with were very unsatisfactory. One quoted us a price for a discounted material (not the material I wanted) and then took several days to reply with a corrected price; 2) extremely rude over the phone when I asked for more information about the quote in a followup call. We ended up going to Home Depot, who were much more responsive and definitely not rude.

STAY AWAY!!!!!!!!!!! THEY ARE SLICK, AND DOWNRIGHT DISHONEST! THEY BAITED ME WITH A FAIR PRICE FOR THE WORK, THEN UPPED THE ESTIMATE 300%. I COULD UNDERSTAND IF SHE SAID, IT'S MORE WORK THAN I THOUGHT, AND IT WILL BE 50% MORE. NO! SHE WAS SAID THREE TIMES AS MUCH.....IF YOU DON'T LIKE IT, GET YOUR GRANITE OUT OF MY SHOP! NO PROFESSIONAL COURTESY WHATSOEVER. I AM HANDICAP AND ON A VERY LIMITED INCOME, AND TO TAKE ADVANTAGE OF PEOPLE LIKE THAT IS EVIL!!!! ONE MORE TIME, IF YOU DIDN'T GET MY GIST, STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!! JUST THINK ABOUT IT, IF THEY ARE WILLING TO SCREW ME ON A SMALL DEAL, HOW MUCH MORE I THEY GOING TO SCREW YOU IF YOU BUY GRANITE FROM THEM?

On Nov. 21, 2012 a small amount of water was spilled on the seam of two sections. Swelling was immediate in spite of the water being wiped up immediatly because the seams were never sealed. Atlantic Countertops said they told us not to spill any water but neither my wife or I remember any such conversation. My memory may be questionable but there is no question of my wifes ability to recal the conversation if it had taken place. Does it seem strange to anyone that countertops installed in a kitchen would not be able to tolerate any moisture without swelling? Atlantic Countertops replaced the two sections at their cost. The installation crews for both installs were very personable and competent and completed the work in short time.

roger was great from start to finish. thanks atlantic!

This is a professional operation. Precision was great. Installation expertise and care was good. Company responsiveness to my changes was good. Cleaned up afterward was satisfactory.

It was a very good experience with them. They were very responsive and their prices were great considering the quality of their work. They were great at resolving problems.