ASAP SPOTLESS

The guys arrived on time and were friendly and seemed professional enough. We had purchased a deck cleaning/refinishing deal and knew there would be an additional charge for a custom paint color rather than whatever they normally use. The price for the "special" paint seemed a bit high to me, but I agreed because it wasn't totally outrageous and we just wanted it done asap. The deal was supposed to include hammering down any nails that had popped up... when I looked over the deck after the paint had dried I could see that there were still plenty of nails sticking up a bit. I contacted the company and was told he'd come back out to address it by the end of the week.... I never heard back. I also discovered that they did not use the stain brand he suggested when we agreed to the "upgrade" -- I don't know enough about the different stain quality levels, so I can't say for sure what we got was any worse than what was promised (he said he'd be using Cabot, but the can they left behind is Sherwin-Williams)... I do know that when we were getting our interior painted I was told to stay away from the Sherwin-Williams "builder grade" products, so...? So, with all that, why am I giving a C rating rather than something lower? Well, the quality of the workmanship for what they did was good... the cleaning was done thoroughly and the paint job was neat (i.e., no splashes, etc).

They did a good job and didn't take long! Also reconnected a downspout that had popped out of place.

I highly recommend ASAP. I purchased a special deal for $289, which included gutter cleaning and pressure washing. Roberto arrived punctually and completed the work conscientiouslly and diligently. I am very pleased with the service.

It did not go at all... I still have not heard a word from them..... How do I get a full refund???

Staff were meticulous and did a great job. Very reasonable pricing for the amount of work done.

Excellent job all around. I am a repeat customer so I had high expectations and I was not disappointed. The scheduler was pleasant to deal with from the start and they accommodated my timeline as I had other work ongoing at my home. The crew showed up on time and were professional and considerate of my kids and large obnoxious dog. They did great work at a good price. The stains on my deck and driveway are gone, the place looks wonderful even three weeks later. I am so happy with how they did what I asked. When they cleaned the gutters, ASAP Spotless guys nicely bagged and discarded the leaves and pine straw that washed out. My yard looked great when they left. Super job

The service person arrived on time and the first thing I was told was that the "big deal" price for my house would be more. I checked the Angie's deal specifics and confirmed that because the house was larger additional costs would apply. I had to show the details to the service person who was not familiar with the specific pricing listed for the services. At first I was ready to cancel on the spot but after a phone call the service person agreed to do the job for the correct adjusted price. The workmanship was fine but I do not believe that I should have to explain the service provider's pricing arrangements with Angie's List to the service people that show up to perform the job.

Performed on time and as expected

The folks from ASAP Spotless showed up promptly at the scheduled time. They proceeded to introduce themselves and pretty much got to work right away. Before they got to work on the house I asked if it would be possible for my 2 ( 2-cars wide) car driveway and sidewalk be cleaned. They provided me a quote of $145 for the additional work. My driveway and sidewalk were pretty bad off so it was a reasonable deal. It took ASAP Spotless about an hour to get everything done. I was very happy with their work. My house looked great after they were finished. What was nice is that they use a low pressure cleanser and spray to wash the house. It causes virtually no damage to siding or window sills like high pressure house washers. Overall, I was very happy with their work and would use again. I've also recommended them to other neighbors that have asked about the cleaning.

Mr. Lopez and his crew showed up promptly on the 31st of March to pressure wash the deck. He measured the deck and the railings, spindles & stairs and gave me a quote for including them in the project. We agreed on the price and they pressure washed it all and made arrangements to return for the brightener and sealant treatments. We had to reschedule the second treatment because of the April weather conditions. Mr. Lopez contacted me & let me know that they would return to complete the job as soon as weather conditions permitted and that was done as promised. I intend to hire this company to also do my privacy fence.

I purchased a pressure wash/gutter cleaning big deal on May 14. As of May 21 I have yet to hear from the company to schedule the work. They have not responded to my messages, emails or phone calls.

THEY SHOWED UP LATE , BUT IT DID RAIN THAT MORNING, AND AFTER THEY GOT HERE, THEY WERE VERY PROFESSIONAL AND DID A GREAT JOB!!!!

ASAP SPOTLESS came out to pressure wash my fence, drive way, and patio. They were professional and on time. They were able to do the work without me being home. The results look absolutely amazing and I would definitely use them again.

Gutters had been neglected and they did a great job cleaning them out, and then didn't leave much mess behind. Power washing was good, gutter work was better.

ASAP was on time and did both jobs very efficiently. I had to ask to change appointment time for the power wash due to an unexpected conflict and Miguel was very accommodating. I would definitely use this company again and have recommended them to several people.

They arrived on time and gave an estimate and stated that I needed more work than what the Big Deal offered. I decided to hold off and cancel the Big Deal for now and get a refund.

We got a coupon for deck restoration for $249, but had to pay more since our deck space was larger than the coupon covered (totally fair). It seemed to go fine when they were working on it - they showed up on time, were professional, and the deck looked great when they were done. However, a mere months later, much of the wood on the deck started to crack and rot (we had not had this problem prior - just wanted to get some of the accumulated gunk off the deck to make it look fresh). Seems that they power washed on day 1, sealed on day 2, but per other contractors who helped us replace some boards, you're supposed to wait at least 3 sunny days before sealing. Otherwise, you seal in moisture and the board rot from the inside. Which is exactly what happened. And as a deck company, they should know this. Seemed they just wanted to get in and out, and didn't care about the work. (Or killing one of our trees while spraying, and a nest of baby birds). Now our deck is unsafe to use, as boards are becoming very weak. And we now have to pay someone over about $2500 to rip out most of the boards and replace them. My husband called them numerous time to ask them to please come back and fix their mistake, and no phone call was ever returned. Doing a terrible job and then not taking responsibility for fixing the mistake is the height of unprofessionalism. Do not use these guys unless you want to redo your deck a year later.

The provider started out power washing the deck right away and then told me that I had stain on my deck so that in order for it to look right it would need to be stained again instead of the clear coat in the deal. He said it wouldn't look right if not. He explained that with the extra cost with doing the spindles and stairs ( which I was aware there would be an extra cost for the spindles and stairs) and staining the deck (supposedly by hand) that it would be another $300.00. I said yes after telling him that I thought the price and the way this was handled was wrong, then I thought about it and told him no and to just do it the way the deal said. I felt somewhat powerless as he had started powerwashing before telling me this. I called Angie's list and the representative was unfortunately no help in the situation. She said she didn't know about decks and that I didn't have to pay the extra. I tried explaining that he said it would not look right and that I thought that $500.00 for the work was ridiculously expensive. (My deck is no bigger than what the deal said it would cover). She did not do anything to resolve the issue. I felt let down by this and because my husband was out of town and I didn't know what to do, and he was already powerwashing the deck, so I just told him to go ahead. He said he would come back later the following week depending on rain. He called on Sunday the 12th and asked if he could come right away. I said ok if I didn't have to be there. I left for a while and when I came back he was gone. I don't believe he spent more than one and a half hours and it was supposedly done by hand, which seems impossible. I am unhappy with the finished product and am adamant that this work was not worth the amount of money paid.

Miguel Lopez is very professional and courteous. He showed up when he said he would, his crew was great at executing the work and cleaned up after themselves, moved a lot of pottery and deck furniture, put it back, and generally paid good attention to detail.

Went pretty smoothly, no negative comments about the provider or the service received. On the first day (Wednesday), provider called to mentioned that he will be 15 minutes late due to traffic and showed up maybe only 5 minutes late. The provider mentioned that he will come back on the next day to continue the job and it should be finished by the end of the week before the rain comes. Provider could not come on the Thursday, but finish the job on Friday as promise. Overall we are very satisfied with the result.

I was very happy with the work that they did. My deck looks great. And the suggested color for the stain turned out great.

Professional, fast and thorough

The men were very professional and efficient. They were friendly and easy to talk to. Did a great job, would use again

He didn?t respond, so I hired someone else.

Went fine. Had to reschedule a few times due to bad weather