ARS Rescue Rooter

About us

ARS is a trusted service provider in heating, air conditioning, plumbing and indoor air quality. Our courteous HVAC and Plumbing technicians are available 7 days a week to provide you with expert service and repair. Our Comfort Advisors are ready to help you make the most effective installation or replacement decisions based on your home comfort needs. We are licensed and insured. Estimates are always provided before any work begins. Major credit cards accepted. 100% financing with approved credit.

Business highlights

10 years of trusted experience
Emergency Services Offered

Services we offer

We are specialized, in heating and air conditioning maintenance, service, and replacements. Hot water heater service and replacements.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.4693 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
14%
3
6%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.1
professionalism
4.5
responsiveness
4.6
punctuality
4.6
Showing 526-693 of 693 reviews

Walter P.
01/2019
5.0
heating & air conditioning/hvac
  + -1 more
Did a great job
Description of Work: drain my water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from ARS Rescue Rooter
Thank you for reviewing Rapid Repair Experts. Our team takes pride in providing quality HVAC, plumbing, and electrical services for our clients. It is wonderful to hear when we exceed a client'[Member Information Removed] expectations. Thank you again, The Customer Service Team at Rapid Repair Experts

Stella K.
07/2018
2.0
heating & air conditioning/hvac
  + -1 more
He was very nice
Description of Work: Replaced $40.00 contactor switch for a charge of $342.33 also replaced $8.92 capacitor for a charge of $281.44. I did get a senior discount and coupon but that doesn’t make up for the ridiculous amount that was charged for parts.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$579.8

Response from ARS Rescue Rooter
Thank you for the feedback. We at Rapid Repair Experts know it's expensive to own a home with plumbing, electricity, heating and air conditioning. We do everything possible to keep our overhead as low as possible and our prices affordable for the value; however we know it can be expensive. Our prices represent our commitment to quality parts, quality service, and an important investment in the long-term health of your home. We are sorry that we were not able to provide you with the solution that you were seeking.

Isaac J.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Everything went great, no issues!
Description of Work: HVAC return moved

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Response from ARS Rescue Rooter
Hi [Member Name Removed], We are so pleased that you took the time to share your positive experience with all those looking for quality HVAC, plumbing, and electrical services. Thank you for your time and willingness to share. Thank you again, The Customer Service Team at Rapid Repair Experts

Charles H.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great, veryprofessional.
Description of Work: Hvac repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

James K.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
good work day
Description of Work: biannual service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Reginald S.
03/2018
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
It went well. No mess
Description of Work: flush waterheater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from ARS Rescue Rooter
It is great hearing everything went well! We appreciate your business and look forward to servicing your in home comfort needs in the future. Thank you for choosing our company. Sincerely, Tim P. Senior Project Consultant

rebecca G.
02/2018
5.0
plumbing
  + -1 more
prompt and efficient service
Description of Work: plumbing-garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tammy M.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent work
Description of Work: New HVAC system to replace very old furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARS Rescue Rooter
We greatly value hearing of your experience. Thank you for allowing us to take care of your in home comfort needs. Our company also provides plumbing services. Your business sincerely appreciated! Kind regards, Tim P. Senior HVAC Project Consultant

THOMAS G.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
EXCELLENT, GREAT JOB, FRIENDLY
Description of Work: HVAC BI-YEARLY CHECK UP

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara F.
11/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Perfect! The sink works perfectly.
Description of Work: Chris was awesome! He repaired my kitchen sink leak and slow water. We were amazed at his willingness to explain the problem and the needed repairs to us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARS Rescue Rooter
Dear Ms. [Member Name Removed], Thank you for taking the time to provide us with feedback - especially such positive words. We believe that we employ the best HVAC technicians, plumbers, and electricians. We are glad to hear our customers feel the same. Sincerely, The RRE team

Arun G.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very good, professional
Description of Work: HVAC service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARS Rescue Rooter
Thank you for taking the time to tell us of your experience. We greatly appreciate your business and look forward to servicing you in the future. Sincerely, Tim P. Senior Project Consultant

Tish R.
10/2017
5.0
electrician, heating & air conditioning/hvac, plumbing, water heater repair
  + 2 more
Extremely well!
Description of Work: Replacement of electric hot water heater in attic, with a gas tankless hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Lyndon L.
10/2017
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from ARS Rescue Rooter
We are glad you took the time to express your feelings about our price, quality, and the overall experience. We greatly appreciate your business and trust you were pleased with our service. Thank you for choosing our company! Sincerely, Tim P. Senior Project Consultant

Janet C.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Went well.
Description of Work: I had a regular maintenance done along with adding an Air Scrubber and an EZ trap in my upstairs units.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Whitney H.
09/2017
5.0
heating & air conditioning/hvac, Uncategorized
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

John B.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
No issues, punctual and thorough.
Description of Work: Semi-annual maintenance check on a system they installed a year ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph S.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Fast,efficient and friendly
Description of Work: Electrical

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARS Rescue Rooter
Dear Mr. [Member Name Removed], Thank you for your kind words. We love hearing when customers are satisfied and provided with the fast, efficient, and friendly service we promise to deliver. If there is ever anything we can do to further assist, please do not hesitate to contact us! Sincerely, Tonja Buchanan

Frank G.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well.
Description of Work: HVAC routine maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from ARS Rescue Rooter
We are glad to hear you were pleased with the maintenance of your HVAC system. Your business is greatly appreciated! Sincerely, Tim P****** Senior HVAC Project Consultant

Ann V.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Cheryl H.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
We have a contract with them.
Description of Work: They did a summer service for my unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Howard K.
07/2017
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They checked the air conditioner unit.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeandro A.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Well done.
Description of Work: Replace A/C unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,117

Response from ARS Rescue Rooter
It has been our pleasure working with you! We sincerely appreciate you taking the time to tell us of your experience. We also have plumbing and electrical services. Thank you! Tim P****** Senior HVAC Project Consultant

Mark L.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
as described
Description of Work: tuneup A/C

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARS Rescue Rooter
We appreciate your business and thank you for taking the time to share with us your experience. Sincerely, Tim Marketing and Sales

Pam F.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They checked the air conditioning system.
Rating CategoryRating out of 5
Yes, I recommend this pro

LEE M.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Contact information

517 Pylon Drive, Raleigh, NC 27606

http://ars.com/raleigh

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
L.16701
Trade License Locale
NC
Trade License Authority
North Carolina Board Examiners of Plumbing, Heating & Fire Sprinkler Contractors
Trade License Expiration
12/31/2021
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories


FAQ

ARS Rescue Rooter is currently rated 4.4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

ARS Rescue Rooter accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ARS Rescue Rooter offers free project estimates.
No, ARS Rescue Rooter does not offer eco-friendly accreditations.
Yes, ARS Rescue Rooter offers a 10% senior discount.
Yes, ARS Rescue Rooter offers emergency services.
Yes, ARS Rescue Rooter offers warranties.
ARS Rescue Rooter offers the following services: We are specialized, in heating and air conditioning maintenance, service, and replacements. Hot water heater service and replacements.

Contact information

517 Pylon Drive, Raleigh, NC 27606

http://ars.com/raleigh

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day