Arc Electric Inc

I was looking to schedule the work quickly as we have a new cooktop coming. The receptionist on the phone last week would not give a rough estimate over the phone (rather required to have an onsite estimate) but after requesting it she offered to have an electrician call me back. He (Nate) did so promptly the same day and confirmed a range I had heard elsewhere, so we setup an onsite estimate that would turn into the actual work if desired. Today Nate and Cory (I think) showed up very friendly and courteous. As with most service providers I expected a phone call to let me know they were on their way, but that did not happen which is why I knocked down the Professionalism grade. However, that is the one blip and I'm very happy with the rest of the relationship management. Nate answered my questions, I agreed to the quote, and then they ran out to buy wiring and begin the work. The price quoted was a little bit higher than another provider I checked with, so I would say the pricing is good not excellent. Our cooktop requires 30 amps which is abnormally low and from shopping some require 50 amps so I requested the wiring support the greater amount for future extensibility even though the breaker needs to be 30 amp to do its job for this current appliance. While installing we chatted about some other potential projects and Nate gave some good ideas to consider. End to end it was probably 1.5 hours and looks great. The junction box is installed and ready, though I won't see it in action until we get the cooktop installed by other folks next week. I highly recommend Arc based on how everyone I interacted with performed.

Rich came a little over a week ago. He was on time and very professional and courteous. We went over my list of things which we needed estimates for, he made good notes, gave some helpful tips, and said he'd email me the estimate. I received the estimate very quick and within a day or two, called Arc to schedule the work. This morning, Nate showed up early and ready to go. He said Rich would be coming soon. I showed Nate what all I wanted done with a few extra questions. Once we were done with that, Rich showed up and they went to the electrical supply store to gather the exact parts they needed. They just left 15 minutes ago. Everything went great and we couldn't be more pleased. Not only did they do all I asked for very well but they offered me some helpful money saving tips on some other projects I have in mind. Some companies come and do work for you and you can tell they just seem to be putting on the charm to get good reviews. Rich and Nate seem to be just genuinely good people who care about the customer and want them to be pleased with what their company has to offer. I will ALWAYS use Arc Electric from now on and will recommend only them to anyone else in the future. Thank you Rich and Nate.

Sam and Corey were great! They were efficient, friendly and helpful. They gave me an estimate for all the work then got it done promptly. Both gentlemen were very knowledgeable, and were honest about what did and didn't have to be done. The office staff was equally friendly and helpful. Highly recommend and plan to use and recommend Arc in the future!

Arrived on time, took the time to review the job with us, very organized and efficient. Nice guys who were a pleasure to have in the house. Very careful with furniture and walls. Did I mention that I got three quotes and they were the lowest! Did a great job, cleaned up and removed old fixtures. I would recommend Arc to anyone who needs electric work done.

It went great. Erick and Corey were helpful and friendly. They got the job done quickly and quietly and cleaned up after themselves. GREAT WORK

We would recommend them wholeheartedly. They were excellent. We would use them in the future.

This is the second time we have used Arc Electric. We have been pleased with their responsiveness, explanations of issues and solutions, and professionalism. The first time, they installed a 220V electric car charging station in our garage. Then yesterday, the team was in to install a new line and dedicated circuit for our new treadmill. They encountered some issues, which made the project take quite a bit long than we had originally anticipated. That said, they kept us completely informed along the way and stayed until the job was done, and done well. We also had to have a part replaced, which hadn't been anticipated on the estimate. They didn't charge us for the part and met the estimate cost 100%. We will definitely be calling them for future services.

Called and made appointment for quote Wednesday May 21 between 2-4 and for work to be performed the following week if the quote was acceptable. No show. Called and left a message to call back about 4:30, then again at 6pm. The job was replacing 6 light fixtures, ceiling fan, bathroom exhaust fan, kitchen exhaust hood, two recepticles, flood light, plus. Sad, they are rated very highly by Angie's List, however, I will never be able to comment of the quality of their work . I guess I should have been suspicious when the owner asked if I wanted the work completed after the quote. I guess the 'free quote' they advertise is only if you commit to doing the work as soon as the quote is done. So what's the point? Update: to response from Arc....I can understand if there was a scheduling error, but why was there no return call to the messages I left at 4:30pm and 6:00pm? NEVER heard back....not the same day or subsequent day. Face it, you blew this one. Take your lumps and move on.

The installation went very well. Nate and Rich had to do some problem solving along the way in order to install the sconces at the height I wanted. Problem solving and thinking outside the box are strong suits for Nate and Rich. I noticed that immediately the last two times they came to our house for installations. When I indicated that I was disappointed with the way the sconces looked because the sides were open and the light bulbs showed, they immediately recommended decorative type light bulbs consistent with our decorating style to eliminate my objections. They are knowledgeable about the latest available products in the marketplace. Nate and Rich are easy going, good listeners and are a pleasure to work with. I would not hesitate to use them again for anything electrical.

The technician came out to evaluate the issues I was having (main breaker heating up). He said there was a problem with the main breaker, and also pointed out some other issues with the panel (that I was already aware of from previous electricians). He said he could replace the main breaker or replace the panel, and I opted to replace the panel, as I've always been somewhat worried about these other issues. He came back two days later with the new panel, and had it installed within about 5 hours. All service was very professional and friendly.

They were excellent and I give them all A's. They had two very knowledgeable people.

Without a hitch and totally fair price. I'd received quotes for more than double what Arc quoted me from almost everyone else I called for an estimate. These guys had totally fair prices, were VERY prompt in coming out, and were very personable when they were onsite. Besides installing the box, they took extra time to re-trace all the wires and check all the connections and alarm circuits, much more than I would have expected them to do. Overall - very detailed, very quality work, and we were totally satisfied. We'd use these fellas again without hesitation.

From the very start, Rich and his crew were very professional. From the initial estimate, Rich actually shared some great ideas on something different than what we were first thinking of doing. He did it in such a way that was not pushy b ut informative. We really loved his design ideas and went with them. We're doing a total remake of our kitchen, and the first step was new electric fixtures. We removed a hanging fixture, and replaced it with 5 cans and 3 pendants. To do this, they had to tap off of existing lines. This did cause a couple of small holes put into the ceiling which we new from the day of the estimate. Actually, in our case one of the rafters was doubled up so they needed to put in a 3rd small hole, but did it in the best possible way. The team that came in with Rich (there were 3 of them) were all very respectful, knowledgeable, and professional at all times. They were on time, very clean, and a pleasure to work with as they worked on my house. They did a great job hanging a 2 story fixture, making sure it was lined up correctly and assembled it right out of the box. They also were happy to add on a job for me on another fixture that day. I'd highly recommend them to anyone. Great company!

Outstanding responsiveness and effort! We had a circuit go out which prevented the lights in one bathroom, a bedroom, and a closet to operate, so we contacted ARC Electric. We left a message and they called back right away. We had a repairman at our residents within an hour. He checked the circuit, and checked the functioning of all the outlets on that one circuit and determined that there were bare wires at one outlet which were touching each other causing the circuit breaker to keep the power from accessing these outlets, obviously preventing a potential fire. He repaired the wiring issue and the circuit breaker began allowing power back to these outlets. While he was here we explained to him a different problem we had been having with another circuit for several months, a problem which we had contacted several other electricians with no success. They either claimed lack of knowledge of what the problem could be or wanted to come out and do a massive electrical assessment. The problem was that , on an inconsistent basis, the circuit breaker which controlled our living room, ceiling fan, TV, DVD player, and DVR would randonly kicked off. We had attempted several trails to see if there was a logical, consistent cause to this with no success. No other electrical company would come out and look at it. The repairman with ARC Electrical went to the panel box, removed the one circuit breaker which controlled this circuit, indicated to us it was warm to the touch and that this should not be, so he left to get the part needed to replace this one circuit, and problem solved. We are so impressed with the company's responsiveness as a whole and this one gentleman's personal work ethic, professional manne, efficiency, and friendliness. We will personally recommend this company to anyone who requires the use of an electrician, This company should be at the top of Angie's List for electricians because the other electricians we had called were also on Angie's List but none put forth the effort which ARC did or seemed to care to assist us to solve our circuit problem or have the knowledge to fix it.

Rich came to give us an estimate back in June. We told him what we thought we wanted and he listened attentively. THEN, he made suggestions that far exceeded our ideas. When I was unsure about my under cabinet lighting, he went to far as to bring samples of both alternatives and let me actually see what the end result would be. He is such a perfectionist that he refused to use the screws that came with our special order outlet/switch covers (which came from a source outside his company). He actually made a special trip back to replace those screws with ones that he felt looked better with those stone covers! The people from Arc are true professionals: they honor their estimates; they show up on time every time they are scheduled; they provide service that is just unheard of in this day and age. If you are looking for truly professional electricians, who take pride in their work, call Rich and his crew. We will never consider anyone else if we need an electrician!

Overall an excellent service.

I called ARC on Monday. On Tuesday they came to give us an estimate. We were told if the price was right, they could do the job then, but luckily for us (due to our own schedules), our request was a little different, and they had to come back .... which they did the very next day. A team of two installed two 20AMP circuits in our garage and ran the silver metal conduit on the sheetrock to both of the new outlets (that was the difference in our request and they needed to get the right amount of conduit). It was super hot (90 degrees outside) and they worked without AC, were very timely (despite the heat!), and did a great job. I did use the first time customer 20% off deal to actually only pay $338 and it was totally worth it.

Very professional and pleasant. Came to give free estimate and was back the next day to do the work. Put in outlet over fireplace and mounted flat screen tv. Even cleaned up afterward. Very nice, will definitely use again if I ever need any other electrical work!!

We have to have Arc come out twice in a couple of weeks. Once was for lighting in the bathroom and the second was for some wiring we needed done due to a kitchen remodel. Both visits went great. They were on time and did a great job for us. I already have a third visit scheduled for next week.

When I called to make the appointment I was able to talk with someone directly and we scheduled the appointment for later that week. He actually got to my house early, was very professional, and he finished the job in a timely manner.

Well, considering ARC was THE ONLY Electrician that showed up from the five I called from Angieslist, I'd say my Angies list experience was rather disappointing. But something great came out of it... I can run my whole house (at different times) when the power goes out! Thanks Rich and ARC. Very pleased.

All I needed was a new outlet under my sink but when we saw the Angie's deal for a service call plus a whole house surge protector I bought that also as it was a great deal! Even more important was that feedback on Arc was very good and helped me decide to go with them! I called late on a Thursday and Rich was very accomodating in setting an appointment for late on Friday even though it wasn't an emergency.. Two electricians showed up late on Friday during the time Rich said they would be there and made quick work of adding the outlet and installing the surge protector. They pointed out that my gas meter wasn't bonded but didn't pressure me to get that work done but recommended it should be something to be taken care of. I decided to have them do the work while they were there and they took care of it right away. They were very friendly, took the time to wear shoe covers so as not track up my house, cleaned everything up after they finished the work as well as answered all my questions. Charges for everything done were very reasonable and I would use Arc for any future work.

This was not an urgent call, so we were able to work out a suitable date for both of us. They were supposed to be coming over between 8a-9a. They called little after 8 that they were running a little behind, but were here around 830a, so they were still within their time frame. Job was done quickly and efficiently.

We were having problems with the fuses. Contractor came out and fixed the fuse and suggested an upgrade to the box for safety and efficiency reasons. Contractor came out on a day when other work was scheduled, but he then returned on the day he was supposed to install box and performed job well. No problems with box since.

It was great and they did everything right. They were very kind and prompt. One of things I liked most about them was when they came to do an estimate I received a written quote within a half hour of their visit. They were professional and the work came in exactly how it was quoted.