Arborex Tree Services

Tree Service, Lawn and Yard Work, Landscaping,

About us

Thank you for the opportunity. Thank you Angie's list for bringing us in front of our clients and thank you too all of our clients who have chosen us to be an Angie's List Super Service Award winner. We are Licensed & fully insured with general liability, workers compensation, and commercial auto policy. We are professional, careful, OSHA certified, DOT certified, participate in work-safe annual continued trainings, participate in DBE and MBE programs with state of North Carolina. We are a full service tree services company. Well trained and extremely competitive. Some of our services include but are not limited to tree trimming, removal, cutting and beautifying overall tree health and trees appearance, Clean up and stump grinding, we haul tree and yard debris as well as take down dangerous trees with or without cranes. We are expert in climbing trees which are located near structures or power lines to get them down or thinned out properly. We provide free estimates so please call us today and it will be our pleasure to assist you with any and every tree service needs. Thank you again for considering us with your important investment. We look forward to working with you soon. Arborex Team.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Tree trimming, removal & cutting. Stump grinding. Branches. Lot clearing. Walkways & structures. Power lines.

Services we don't offer

Landscaping/ Lawn & Yard Maintenance not offered

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,004 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 76-100 of 1004 reviews

MOLLY M.
08/2017
5.0
tree service
  + -1 more
They came on time, were very considerate of the day of the week (they had to access the tree to be trimmed from the backyard, and did not bring their truck down the alley-access to our garages but carried the cut limbs to the street where they could park). Did a great job cleaning up, and were very thorough.
Description of Work: I needed a tree to be cut back so a fence could be installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jackie M.
08/2017
2.0
tree service
  + -1 more
They came, they looked and they said call us back next year you don't need it cut, but I had already paid for the service. They came out when I called and set it up. They didn't do anything, they just looked and said the tree didn't need to be cut. I felt like I paid for something I didn't get. They did respond, they came when they said they were coming, I just didn't know they were going to say that I didn't need any of the work, and call us back. They said I didn't need that tree cut. They said it didn't need the tree cut and to call them back in 6 months or something if it grew to a point where it needed to be cut. I did not call them back out. They were on time for the appointment. I don't feel comfortable with what they did. They were courteous but it was kind of like a D. I would not use them again.
Description of Work: Tree Service Big Deal

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$219

Larry H.
08/2017
1.0
tree service
  + -1 more
I could never make contact with the service provider. They did not reach out to me after purchasing the service and did not return my phone call. I requested a refund from Angie's List as I approached the 30 day service guarantee limit.
Description of Work: Tree service, at a discounted price, was purchased directly through Angie's List.
Rating CategoryRating out of 5

Peggy M.
08/2017
5.0
tree service
  + -1 more
Everyone at Arborex was very professional and completed the difficult job efficiently. Communicated very well throughout the whole process
Description of Work: Large tree removed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Philip B.
08/2017
5.0
firewood, tree service
  + 0 more
The team was punctual and the work was done quickly and professionally. We will use them again.
Description of Work: Three trees were felled and one was cut into firewood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Todd K.
08/2017
5.0
tree service
  + -1 more
The work was completed in one afternoon and the work area was pretty absent of any evidence of them coming beyond tire marks from the large equipment that were used to reach the higher tree branches.
Description of Work: We hired Arborex to remove a relatively large willow tree, trimmed about 5 other trees/large shrubs and removed about 8 small bushes from the front flower bed.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Martin S.
08/2017
5.0
tree service
  + -1 more
The workers were so fast and efficient it took them less than 2 hours to do the whole job. Clean up was thorough and complete.
Description of Work: On a rental property take 2 pine trees down (which were ruining my driveway).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,450

Martha H.
08/2017
5.0
tree service
  + -1 more
Fast, efficient, polite crew. This is the second time we use the company. Very happy with the work.
Description of Work: Remove several dead/dying trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura B.
07/2017
5.0
tree service
  + -1 more
Arborex is the best. As the owner of a heavily wooded lot, I wouldn't consider using any other company for tree removal. They sent a six-man crew to cut down a very large oak tree leaning toward my house. They also trimmed two other trees for me. They worked carefully and efficiently and did a fantastic job cleaning up afterwards--no trace of tree limbs, leaves, or sawdust. Usman is both professional and personable. Because of their heavy workload, it took him about a week or so to contact me after I bought my Angie's List Deal, but as his company had worked for us once before, I knew it was worth the wait. They are true professionals.
Description of Work: Tree removal and trimming

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,650

Myles E.
07/2017
5.0
tree service
  + -1 more
Very professional and efficient. Excellent attention to safety, and aimed to minimize impact on existing yard / plants.
Description of Work: 4 trees removed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Rebecca V.
07/2017
5.0
tree service
  + -1 more
Quick, professional, on time and at a good price compared to the two other quotes we received. Usman is easy to reach and very responsive.
Description of Work: Needed a dying 80' oak tree removed from near the front of the house. His team came in mid-afternoon and finished that day. They did a good job of avoiding damaging things around the tree (house, lights, water line) and had all the necessary equipment (huge chipper, tractor, saws, etc.). They also ground the stump. While they were at it, we had them trim some branches near the house on two other tall trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Pennie L.
07/2017
5.0
tree service
  + -1 more
Very well. Quick and efficient, left the area very clean!
Description of Work: Take down 1 tree beside driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Mary M.
07/2017
5.0
tree service
  + -1 more
Our neighbor recommended them and we thought they were very good.
Description of Work: They trimmed my tree and cleaned out wooded area.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,774

Kristen C.
07/2017
5.0
tree service
  + -1 more
They were able to schedule my tree removal very soon after getting the estimate. The day of the tree removal went smoothly. Everyone was very efficient and professional. Would definitely recommend!
Description of Work: 4 trees removed (2 small, 2 large)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$670

Evelyn W.
07/2017
5.0
tree service
  + -1 more
not the service the provider offered. He was very professional about it and AL refunded my payment.
Description of Work: log removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wil C.
07/2017
5.0
tree service
  + -1 more
The team at Arborex are Fantastic! They are professional, experienced, and mindful of property. I have used them twice now and I now have had multiple neighbors use them. The high quality work and professionalism remains the same throughout....HIGH! Having a huge tree that needs to be taken down is stressful. Do yourself a favor. Call Arborex and relax! You will not regret it!
Description of Work: Stump grinding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian E.
06/2017
5.0
tree service
  + -1 more
There was a storm the night of May 11th during which we heard a tree fall. The next morning we found a large tree (60 feet long with a 32 inch diameter base) fallen across our driveway preventing us from getting our cars out. I called Usman at Arborex Tree Service shortly after 7 am asking about clearing the tree so we could get cars out. He and his crew were on their way to another job but since we were blocked in by the tree, he diverted a dump truck with trailered Bobcat to remove the tree. His two-man crew arrived shortly after 8 am and cleared the tree and driveway quickly and efficiently putting the trunk and large limbs in the dump truck and stacking the other branches adjacent to the road because they needed to get to their original job. I was at work by 10 o’clock. Usman and his crew came back to the house the next day and cleaned up the remaining debris. I was very pleased with the service I received from Arborex and with how quickly they came and cleared my driveway. I feel the price charged was fair for such a large tree – especially given Arborex’s almost immediate response to my call. Prior to May 11, I had previously used Arborex for tree work and given the two experiences, I will not hesitate to use Arborex in the future for any tree work I need done. I am happy to highly recommend them and provide their contact information any time the topic of tree work comes up. They were great – I am not sure they could have done anything better … certainly not any faster.
Description of Work: A large tree had fallen overnight during a storm and was blocking our driveway such that we could not get cars out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$975

Response from Arborex Tree Services
It was our pleasure. We appreciate your business and counting on us. I also appreciate you thinking about us first when it comes to your trees. Hope to see you again.

Ethan L.
06/2017
5.0
tree service
  + -1 more
They were on time. They sent like eighty seven workers. They were probably undocumented. They literally brought five. I did say eighty seven, but it was really five. They were quick, like two hours. It was amazed how much they did. The yard looked beautiful after they left. The quality and speed, and responsiveness. They did what they said they would do, and more in an timely basis. I would defiantly use them again.
Description of Work: They took my wooded lot front and back and cleaned it all up in the front. They cut up the limbs that were low. They cleaned up brush in front of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Anna K.
06/2017
5.0
tree service
  + -1 more
Between 2015 and 2017 each project went well - no surprises.
Description of Work: Arborex is the best -- over the last three years Usman and his crew cut down 6 huge pine trees for us and did a few smaller projects. I am always impressed with the quality of their work; equipment and efficiency; their attention to safety; respect for our house--my mind is at peace when they work on our property -- and the cost is always fair and competitive. The cost of service below is for the three years we have been hiring Arborex.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

CHRIS S.
06/2017
5.0
tree service
  + -1 more
Fine. Very professional and I think I underpaid with the Angies List price.
Description of Work: Tree branch trimming.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Brian G.
06/2017
5.0
tree service
  + -1 more
Great service at a good price. They arrived almost immediately to take a look and give a quote. The price was very good so planned to go ahead. They were able to come a few days earlier than expected. The team that came was very good, professional and fast. They left my lawn looking like they had never been there. I highly recommend them and will use them again.
Description of Work: Take down and remove two trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Gerry F.
05/2017
5.0
tree service
  + -1 more
They did a thorough job and cleaned up afterwards.
Description of Work: Arborex took down a large old pine tree in our back yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Holly H.
05/2017
5.0
tree service
  + -1 more
Excellent. Usman came out right away and gave us an estimate. He was out in two days to take care of everything. We were out of town and when we came back, our yard was a little bare from where the tree fell and took down all in its path but other than that, you never would have known there had been a problem.
Description of Work: A giant tree fell during a storm. It had a root ball 12 feet in diameter. It needed to be cleared out. When the tree fell it took down other trees and shrubbery. We also had another large tree that needed to be taken down, removed, and the roots ground.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Thomas M.
05/2017
5.0
tree service
  + -1 more
Nice job! Did all work committed and left site extremely neat.
Description of Work: Tree trimming

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Telisa L.
05/2017
5.0
tree service
  + -1 more
If you hire Arborex, rest assured that you will have your work completed in a professional manner. For me, it took quite a while to finally obtain an agreed price. However, after that point, Arborex was attentive to arranging the day of service, being there on time, and exhibiting professionalism throughout the service. I really appreciated the courteous manner in our communications. I was amazed at how well the team of gentlemen worked well together to bring down all the tree limbs (especially the huge ones) with great care not to damage anything. I would definitely hire Arborex again.
Description of Work: I needed tree pruning for two large trees to get rid of the dead limbs and I needed to cut away limbs overhanging the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Arborex Tree Services
Thank you! We sure appreciate your business, and your patience thorough this process. We've realized it took a little longer than expected but getting pricing from other companies was important as well to make sure you were getting the best deal at the most reasonable price possible. I'm happy how everything turned out at the end of the day. Now you no longer have any dead branches overhanging and the trees are nicely trimmed with raised canopies. Thank you again and have a wonderful day. We hope to hear from you again.

Contact information

4605 Windy Knoll Rd, Raleigh, NC 27616

http://www.arborextrees.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Lawn and Yard Work,
Landscaping,
Mulch and Topsoil,
Firewood,
Plumbing

FAQ

Arborex Tree Services is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 5:00 PM

Arborex Tree Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Arborex Tree Services offers free project estimates.
No, Arborex Tree Services does not offer eco-friendly accreditations.
Yes, Arborex Tree Services offers a 5% senior discount.
Yes, Arborex Tree Services offers emergency services.
Yes, Arborex Tree Services offers warranties.
Arborex Tree Services offers the following services: Tree trimming, removal & cutting. Stump grinding. Branches. Lot clearing. Walkways & structures. Power lines.
Landscaping/ Lawn & Yard Maintenance not offered

Contact information

4605 Windy Knoll Rd, Raleigh, NC 27616

http://www.arborextrees.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM