Thank you for the opportunity. Thank you Angie's list for bringing us in front of our clients and thank you too all of our clients who have chosen us to be an Angie's List Super Service Award winner. We are Licensed & fully insured with general liability, workers compensation, and commercial auto policy. We are professional, careful, OSHA certified, DOT certified, participate in work-safe annual continued trainings, participate in DBE and MBE programs with state of North Carolina. We are a full service tree services company. Well trained and extremely competitive. Some of our services include but are not limited to tree trimming, removal, cutting and beautifying overall tree health and trees appearance, Clean up and stump grinding, we haul tree and yard debris as well as take down dangerous trees with or without cranes. We are expert in climbing trees which are located near structures or power lines to get them down or thinned out properly. We provide free estimates so please call us today and it will be our pleasure to assist you with any and every tree service needs. Thank you again for considering us with your important investment. We look forward to working with you soon. Arborex Team.
Business highlights
18 years of trusted experience
Emergency Services Offered
Services we offer
Tree trimming, removal & cutting. Stump grinding. Branches. Lot clearing. Walkways & structures. Power lines.
The largest bush they trimmed now looks horrible. They charged $650 and it is a very substandard job. The tree they trimmed still has dead branches falling so i don't believe they got all of those either. They did a hurry up lousy job.
Description of Work: Needed some large bushes and trees trimmed.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$650
Jim C.
06/2018
5.0
tree service
+ -1 more
Very well... Although my AT&T fiber line was cut, they informed me immediately and also indicated they would pay for any charges AT&T assessed me (which turned out to be 0$)
Description of Work: Removal of tree plus grinding of its stump, removal of branches from another tree
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Arborex Tree Services
Thank you for your business and your kind words. We appreciate it and we look forward to working with you in future.
Lori D.
06/2018
5.0
tree service
+ -1 more
We couldn't be more pleased with the result! Usman and his crew were able to come early, knocked half the work out in an afternoon and then returned to finish the job the next morning. They were on time, conscientious, efficient, communicative, and did a great job cleaning up after they were done. The price was reasonable and the job professional. I highly recommend Arborex and will use them again if the need arises!
Description of Work: We a large dying pine tree leaning over a neighbor's driveway and house. In addition, we wanted some additional trees (about 10 tall pine trees total) taken out as well as some trimming done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,480
Tammy A.
06/2018
5.0
tree service
+ -1 more
Very Well,The svcs where Excellent,My Neighbors used them as Per Me On The Same day..
Description of Work: Two Trees Removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$525
Robert H.
06/2018
5.0
tree service
+ -1 more
These people were great. I originally had them to remove 1 tree and stump. They were prompt and professional. They came in and removed the tree and cleaned up so well I couldn't tell they had just removed a tree. I was so impressed with their work I had them come back to remove 3 more trees a month later. They did so with the same superior workmanship. I would highly recommend them without reservation.
Description of Work: Removed 4 Trees
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Barbara H.
05/2018
5.0
tree service
+ -1 more
The crew was on time, did the jobs quickly, cleaned up thoroughly, and made sure I was satisfied with the shaping of the tree. The whole job took less than 2 hours and they were very careful about my other trees and planting beds. This is the 3rd time I have used this company and would and have recommended them to others.
Description of Work: Two 25-30' trees removed (one with stump grinding) and shaping/pruning of another.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from Arborex Tree Services
It was great to see you again. We appreciate your continued trust in our company for your tree removal and trimming needs. We look forward to working with you in future. Thank you again.
Eric B.
05/2018
5.0
tree service
+ -1 more
Usman came out immediately after reaching out to him regarding a few trees that needed to be removed that were beginning to encroach on septic system, house and yard. Quoted me on the spot with stump grinding and trimming a few other trees and it was WELL under what another company offered. Crew came out in less than a week, started at 8am, and finished cleaning debris in 3 hours. Fantastic work everywhere and the promptness/speed was much appreciative while I have 2 other projects underway in the house. Will 100% hire again.
Description of Work: Tree, stump and limb removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Response from Arborex Tree Services
Thank you so much for your business. We have truly enjoyed meeting with you and working with you. It felt good to get that leaning sweet gum out of the front yard and leaving oak over the deck. I’m glad things are much safer there now. Good luck with rest of the projects at the house and please know that we are always just a phone call away should you need us. Thank you again.
Norman S.
05/2018
5.0
tree service
+ -1 more
Perfect Called in the morning and Usman came out before noon. We liked him and was able to remove that same day. Francisco came did the job and cleaned up. Great company.
Description of Work: remove a root ball from a tree that toppled over
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Arborex Tree Services
Thank you for the opportunity. We have enjoyed working with you and look forward to hearing from you in future should a need arise for our services.
Dave B.
04/2018
5.0
tree service
+ -1 more
This is the third time I've used Arborex. They do a very professional job. A dead limb fell from a tall oak while they were working in it and broke a patio chair. They compensated for it by doing extra work on another tree and were very professional. Highly recommended.
Description of Work: Tree limbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Sharon H.
04/2018
5.0
tree service
+ -1 more
They were here on time. They had several experienced climbers, who used ropes and their knowledge to do a fantastic job. The heavy equipment could not be used do to the location. They did this job professionally and without hesitation. They also did a great job of looking after one another’s safety. Even when my little dog got out, they stopped what they were doing to ensure her safety. They cleaned up all debris. And left me with enough mulch for my gardening...and then some. If I had asked they would had taken it away. They made sure everything was done to my satisfaction.
Description of Work: We had several very large pine trees (around 100 years old) located next to our home. The limbs ( the size of small pines) were hanging over the roof. There was also a underground water system in that area as well, along with water holding tanks above ground. Furthermore, there was a dead pine that was as old as the others, but dead, which would had taken out our fenced in area, with one limb.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Angelo P.
04/2018
5.0
tree service
+ -1 more
Fantastic work! The trees look great and they cleaned up nicely. I would highly recommend this contractor.
Description of Work: Tree trimming
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Bruce W.
04/2018
5.0
tree service
+ -1 more
I called and spoke to Mr. Ahmad on a Wednesday. Mr. Ahmad came to my home on the following Saturday and gave me a quote for the work. During our conversation, I mentioned that I found his company on Angie's List. When Mr. Ahmad gave me the quote, it included an Angie's List discount! Mr. Ahmad and his crew arrived the Tuesday of the very next week. The Arborex Tree Services crew were very carefully to take good care of our lawn. All services that we agreed upon were completed. Upon reviewing the work, Mr. Ahmed noticed a couple of small trees that were dead and offered to remove them just as a courtesy!! We had a very good experience with Arborex Tree Services and would highly recommend their company.
Description of Work: Big thick vines removed from trees and remove trees that couldn't be saved from vines.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,995
Sharon H.
04/2018
5.0
tree service
+ -1 more
They were amazing to watch. They made a dangerous job look like a walk in the park. I had several 100 year old Pines located (and leaning toward ) my house. They had limbs (size of small trees) growing over my house. There was also a water line and water storage tanks there as well. The whole group knew exactly how to use ropes and drop these trees exactly where they wanted them. Wish I had taped them. They also trimmed the branches and chipped them up . I won’t have to buy mulch this year. They blew all areas and left it clean and neat. Great job!
Description of Work: They removed very large Pine trees located right next to my home. There was also a water pipe underground in the same area. Removed a very old dead pine next to a fence.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
peggy R.
03/2018
5.0
tree service
+ -1 more
fantastic. I contacted arborex, usman said could come Wednesday, called later and apologized, and came out Saturday to look at trees and give quote. My husband wanted the wisteria to remain. Also had power lines across yard. Usman gave a quote, but mentioned that it would be dangerous for his team to climb the dead trees, but they could do it. I mentioned using a crane, and he agreed it would be much safer. He did not talk us into the crane at all. It was more expensive, but we are glad we had him use it. arrived next Monday by 830, set up crane, in driveway on other side of house from trees, and by 1130, the trees were gone, and the wisteria was near the base of the tree stump. We were extremely satisfied. Usman operated the crane over the house, and after tree detached from base, lifted it to front lawn where while still in the air another member grabbed base by sort of bobcat and lowered it missing the roses, and cut the rest of it up. great coordination by all. They did this 3 times to remove the trees. Then raked up debris.. we used 5% angies discount, and he gave us a 5% senior discount. Using crane added $800 to price. Well worth it.
Description of Work: removal of two dead trees, one a wisteria wrapped dead pine tree about 35 feet high 10 feet from our bedroom and 5 feet from our heat pump the other a dead cherry tree also 35 feet tall next to chain link fence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Molly D.
03/2018
5.0
tree service
+ -1 more
Excellent experience! They were quick to respond and give an estimate. I’m very pleased with the finished product too.
Description of Work: Three stumps (varying sizes) ground
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Nancy M.
03/2018
5.0
tree service
+ -1 more
They did a great job and left the area cleared of debris.
Description of Work: Severe trimming of two 20 + year old wax myrtles that are in front of my home. They had been shaped like trees when we moved in but had really become too large. They were trimmed back just in time for the new spring growth.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
WILLIAM B.
03/2018
5.0
tree service
+ -1 more
Can't say enough GREAT THINGS performed by Arborex Tree Services. The 90' pine tree was taken down in chunks using a huge crane. The team on the ground efficiently gathered and ground up the smaller parts; the bottom of the three was removed in three chunks and were placed in a truck. Even with the wind blowing, the crane operator smoothly carried each load of the tree to the street. When setting up the contract, Mr. Ahmad communicated with us by email and phone. He presented us with a fair price for the difficult job. His team arrived with multiple pieces of equipment. Besides the huge crane (assembled on the street) there was a bobcat, chipper and collection truck, and another truck to haul away the large parts of the tree. There was also a stump grinder that carefully eliminated the current stump plus three from previous years. We believe communication is critical in these large jobs. Mr. Ahmad could conduct a masters class in customer communications and project management. And, his team members were polite, friendly, and very accomplished. We highly recommend Mr. Ahmad and his company, Arborex Tree Services.
Description of Work: One 90' pine tree removed with crane and grinded 4 stumps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Arborex Tree Services
Wow. We are extremely humbled and out of words to write a respond to your great review. We greatly appreciate it very so much for the opportunity. We also appreciate the fact that “someone else” was paying extremely close attention to details on the day of service other than my crew and I, thank you Mr. [Member Name Removed] for a great review, excellent comments, and most importantly giving us the opportunity to service your property for the extremely dangerous pine tree take out. We look forward to working with you in future.
BOB AND VANESSA L.
03/2018
5.0
tree service
+ -1 more
It went great! We have used Usman Ahmad's Arborex team twice, most recently in Feb 2018. Both projects were performed expertly and within the estimated cost. Usman was able to dispatch his team (mostly the same folks who did other trimming work for us two years ago) to our Chapel Hill home on the same day he visited and provided the cost estimate. That team didn't have a stump grinder with them, but Usman sent a worker back out on another day to finish the work.
Description of Work: Tree and shrub removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$560
Cecilia E.
03/2018
5.0
tree service
+ -1 more
All went well and clean up was good. There was a long delay between the estimate and job due to my reluctance to spend so much money, but what I found was that Usman Ahmad remembered my name and my job--unlike most of the tree services who failed to call back (too small to have help organizing) or couldn't remember my job and were too poorly organized for me to trust. Usman remembered everything. Then we had to cancel due to weather, and the day of job, we were still waiting on weather conditions. All this handled well. All contacts with him were good, very professional. When I questioned about the cost, he explained it was a dangerous job, the tree hanging close to the house and windows. They did a great job and no problems.
Description of Work: topped off large maple tree
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Paul C.
03/2018
5.0
tree service
+ -1 more
Had a tree fall down on Friday, talked to Usman on Saturday, he came and took a look, Usman's guys showed up Monday afternoon. Took about an hour and a half. Cut down the tree, removed it, cleaned up, made sure I was happy before they left. Great Experience, Again.
Description of Work: Tree removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Nancy S.
02/2018
5.0
tree service
+ -1 more
They arrived at time promised and started working immediately. The workers were very careful not to damage anything, removed all limbs , and left yard clean.
Description of Work: Low limbs cut off white oak tree and flowering cherry tree pruned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$630
Diane B.
01/2018
5.0
tree service
+ -1 more
This is the third time we have used Arborex in 4 years. Being flexible of when the work would be done, Usman, who had already given us a tentative work date, and his crew arrived one day as we were leaving the house and they were gone several hours later. All signs of branches, leaves and twigs were gone. Our son also uses Arborex.
Description of Work: Trimming (to above our roof line) of 2 very tall trees and trimming several smaller trees
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$369
john S.
01/2018
4.0
tree service
+ -1 more
They were prompt, brought a crew of about 6 and completed task in about 30 minutes. Very efficient.
Description of Work: Trees trimmed from side-of-house
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
ROBERT H.
12/2017
5.0
tree service
+ -1 more
Great Company!!! What a great group of professionals!!! The precision at which they worked together is incredible. I would hire this company again, and again. The price was right and they were in continuous communications with me for the entire process.
Description of Work: They came out to cut down a tree and limb-up another.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$680
Jessica F.
12/2017
5.0
tree service
+ -1 more
The arborist was very knowledgeable and we felt we could trust his guidance. The price was fair so we moved forward. They showed up on time and work was done quickly, safely, and efficiently. My only slight concern was the arborist who gave us a quote was not here when the trees were being cut. I’m not sure if the guys who were cutting have the same knowledge as he did to know where to make the cuts and such, but I have no complaints. They did everything we asked and they did a great job cleaning up too.
Description of Work: Several trees trimmed around the property.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service,
Lawn and Yard Work,
Landscaping,
Mulch and Topsoil,
Firewood,
Plumbing
FAQ
Arborex Tree Services is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
Arborex Tree Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Arborex Tree Services offers free project estimates.
No, Arborex Tree Services does not offer eco-friendly accreditations.
Yes, Arborex Tree Services offers a 5% senior discount.
Yes, Arborex Tree Services offers emergency services.
Yes, Arborex Tree Services offers warranties.
Arborex Tree Services offers the following services: Tree trimming, removal & cutting. Stump grinding. Branches. Lot clearing. Walkways & structures. Power lines.