Alston Custom Made Furniture

THE FEW CABINETS THAT WERE DELIVERED WERE INCOMPLETE, DEFECTIVE AND UNUSEABLE. Mr. Alston's workshop is an old unconditioned shed and our cabinets were exposed to high humidity. When they were brought into our home, they warped, cracked and knots began popping out of the wood. The cabinets were supposed to be delivered finished, however they were just bare wood, with burn marks from dull cutting tools and wood putty filling defects. He did not build the cabinets deep enough (from front to back), so we were unable to fit sinks and faucets in them, despite being provided the paper sink cut outs that sink manufacturers included with the sinks. One of the master bathroom cabinets had two drawers which you could only partially open, because the drawers collided with the tub deck surround, that he also built. The cabinets were not square and you could see this with your naked eye. Doors were hung crooked and drawers were loose on their gliders. One portion of the installed kitchen cabinets did not have a backboard, so you could see the drywall when you looked into the cabinet. One of the bathroom cabinets was damaged upon delivery and it also damaged the door jamb in our bathroom, when the cabinet was dropped and cracked. Mr. Alston denied this, although there was a witness and Mr. Alston borrowed a screw from one of the subcontractors to try fix the still visible crack. We ordered raised panel doors. To create a "raised panel effect" numerous doors and drawers had wood glued to them to create the illusion of a raised panel of wood. When Mr. Alston installed the powder room cabinet, he seated the side of the cabinet on top of the base board, so the front legs of the vanity were suspended in mid air. After Mr. Alston quit, we had two professional cabinet maker's come to our home, to see if we could fix the cabinets. They told us it would cost more to fix the cabinets, than to make new ones. They made us aware of all of the structural and cosmetic defects in our cabinets. They also told us that these cabinets were the worst that they had ever seen and this man should not be building cabinets. Mr. Alston misrepresented himself, stating to us and an independant witness that he was a master cabinet maker and actually calling himself an engineer, in addition to taking money under false pretenses.