Affordable Home Improvement

The deck expansion is SEEMLESS!! It looks like it was always there. Matt was incredibly polite, every day before he left he cleaned everything up, he always kept me up to date on what he would be doing with an approximate completion time. I am blown away with how great everything looks!

Awesome service. After contacting seegars fence company with no response I tried Affordable Home Improvement. It was the best decision I could've made. Matthew Gross is the best and I'll definitely use him

Matt was great. I had five estimates for renovating my kitchen and several of those contractors insisted I get rid of my cast-iron sink and install granite countertops and backsplash with a new under-mount sink, which I felt would have made my 60's era kitchen look like every other generic flip. Matt didn't question me when I told him I wanted to save the sink and install a beadboard backsplash and butcherblock countertops, instead he seemed excited about the project and quoted me a very fair price for the job. His work was excellent and I'm pleased with the results. In addition to performing the work in the estimate, he also suggested I install an additional cabinet, which really added to the look of the kitchen. He also installed a light fixture and some floor trim, and replaced my old plumbing pipes without any additional cost beyond parts. And he was very nice to my dog! I would recommend Affordable Home Improvement without hesitation.

They were fine. Good.

Punctuality is a C because of general time management issues which cause Matthew to string out projects way longer than they need to be. He arrived around noon on the first day of the job because he said his son was sick. He was a no show on the third day of the first week due to a broken water heater at an apartment that he has a contract to fulfill. Most days he would show up around 9:30 - 10:00 AM and then leave by 5:00 pm, he did stay later a few days after 5:00 pm and did come in to work for 6 hours on one Saturday to make up for several rainout days in the second week. A couple of days he arrived a bit earlier maybe around 9:00 am, and one day at 8:15 am. He said there were estimates that he had to give on the days he was later in the AM, so expect him to be later on days when he has estimates scheduled. I understand that "life" happens, and we gave him the benefit of any doubt, however, the job dragged out because of the time management issues. Responsiveness is a B because while he did respond to most of my requests and directions, he failed to follow my instructions to make sure that the window screens would fit the window frames before working on the repairs. He repaired 12 window screens before I found that just about none of them would fit the windows due to new brick molding being out of alignment (from a separate previous contractor) so while it was not his fault, I did tell him he needed to make sure they would fit before starting the re-screening work. He deducted $50 from the 12 screens since they did not fit. He did damage a gutter downspout that I had to point out and he was able to locate a perfect fit replacement which he took care of and paid for himself, showing a good service recovery in this issue. He did paint other surfaces that were not in the original quote for several door frames, painted a crawl space door, and the fascia below the decking on the front porch, and did not add any extra to the invoice for this work so we can call it even on the final price with the re-screen issues! A for affordable: In our case Matthew did not purchase the materials for the projects, so be prepared to have a credit card (CC) ready and expect several calls from places like Home Depot or Lowes Home Improvement so you can give them your CC information over the phone, Matthew will pick up the materials which is a nice option, and you will only have to pay for the cost of materials with no mark up so that is nice to know. However, stopping several times to answer the call from the stores and give out the CC information can be an annoyance for some! Then tracking down receipts is a chore too, but worth the work if you want to save on material cost. Just be sure to ask for any unused materials if you want to have them on hand for future use.

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Matt worked hard and was so attentive to every detail. He was very professional and even let us start to move in while he was finishing the floors. He used our pre-purchased materials like they were his own and we even had some material left over to return. The floors are gorgeous and each detail was done to perfection. He even helped us make a few decisions about some small details and lent us a few tools so we could hang our curtains more easily while he finished his work.

Matt came out to the house within 1-2 days of my inquiry. He was very detail oriented and was able to get me a quote within 24 hours via e-mail. He started the job a few days later than estimated. We also had a couple of days delay due to the winter snow/ice storm. His work was absolutely beautiful. He took great care to make the cuts to the tile fit perfectly around windowsills, fixtures, etc. My only and quot;complaintand quot; would be that he did not always come at the time he had specified. However, it was honestly a small issue compared to the wonderful work he did for such a great price. He has a great personality and was very personable. I would hire him again in a heartbeat!

He was honest, prompt, and did good work. And had the best price.

The guy was great, he was fine and he did everything the way he was supposed to do. I have a couple of houses, I have bought windows before, and so I didn't need the soft sell, all I needed was a quote. It took him two hours for him to go through the demonstration and all that and I have heard it before. There was a precise difference between him and the other guys and he went into details that I already knew so I thought there should be some provision for veterans. We did decide to go with them and they will be installing the windows by the next week. They quoted $12000.

Missed first appointment for estimate. Called 3 days after estimate was promised said he was so busy with 'spring projects'. I had explained two of the jobs I wanted done needed to be completed before I had surgery (giving him more than three weeks lead time). Second promised date for the estimate came and went. Finally received estimate 4days later. The estimate stated that I was responsible for getting all paint (3 projects) he then went on to say that he had decided he shouldn't install 3 of the 5 ceiling fans that I had asked for. Now I am less than 2 weeks from surgery and no time to find someone else. Won't be calling him, after all he has all the business he needs...

Matthew came by to look at the work I needed done to my house. I was excited to work with him because I saw pictures of his previous jobs on his Facebook page so I felt confident that he would be able to do the job. He told me to give him a couple of days to work up a quote and he would email me with a quote. I waited a week and heard nothing. I called him, left a message with my email address again and my phone number and asked him to call me back. I heard nothing further from him.

Their quote was too high but they sent it to me within two days. The process of getting a quote was easy because all you had to do was email them the specs, including the square footage and whether or not you are going to supply the materials. Their quote was pretty detailed but you also had to give them an idea of your budget. They sent a professional quote to me by email.

The technician did very well and I could tell he was very experienced. They made a follow-up call to make sure the work was completed to my satisfaction, which I appreciated.

He did a magnificent job. We are fairly picky when it comes to our home improvements and his attention to detail is second to none. He truly is an excellent jack of all home improvement trades!

Matt helped us choose our materials by meeting us at the building supply store a few times before we were ready to move forward. Once again he did a tremendous job with everything in our kitchen. He is very meticulous paying attention to detail down to the smallest pieces of trim. During the job he kept the work area neat and orderly allowing for an easy transition while getting the job done. Once again I would highly recommend affordable home improvement to anyone looking to get the job done right!

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Matthew returned my request for repair work promptly and gave me a free estimate for the work. I was concerned about someone willing to come to my area for such a small job, but not only did Matthew get the job done quickly, but it was very affordable. My bathroom looks better then before the plumber even had to put the hole in the wall because Matthew caulked and painted around the shower/tub as well as tightened the loose towell fixture. Not only did Matthew replace my crawlspace doorway, but he removed the old rotten door so I didn't even have to do any cleanup or disposal. I am so pleased with the quality of the work, how quickly it got done, and the pricing and I would definitely recommend Affordable Home Improvement.

Needed major repairs around house to prepare for selling. Called Matt after seeing his business on Angies list. Matt came over quickly and gave us a free estimate explaining exactly what needed to be done and how he would do it. We thought the estimate was very reasonable and I looked at his portfolio of past jobs which looked very good so we decided to hire Matt. And are we glad we did! Can't say enough about Matt. He is just a great guy and very honest and open about what needs to be done without quoting exorbitant prices. The job might have taken longer than originally thought but that had a lot to do with the weather and I also had other workman in here a few days to resurface our counter tops, which kind of threw off the schedule. Matt was trying to finish the flooring because he had to start a new job the next day so instead of putting it off he stayed until after 1:00 AM in the morning and I woke up to a new kitchen! Matt's communication was excellent. If he was running late or had to reschedule he called right away and explained so I could plan accordingly. Everything Matt did for us looks great! I'm so happy with my updated kitchen but now everything else looks so good I'm thinking of replacing or refacing the cabinets and will definitely call Matt for that. I can't recommend Matt enough. If you're on a budget and you want an honest hard working person to do the job right you have to call Matt.

HMatthew showed up for an estimate and we went over many ideas until we came to an agreement on something that would work for all of us.He handled all of the proper permitting with the city of raleigh. He was reliable and kept an open line of communication with us throughout the project, Working with us Working with us on minor detail changes as we went. Our experience was excellent throughout the project and we are extremely happy with the new addition to our home.He has since done many smaller projects for us, We would highly recommend affordable home improvement to anyone.