A WISE IDEA

Great job. They did some special finishes on the shelves and the column they designed is amazing! I would recommend them to anyone.

Josh Wise did appear for an estimate and I did receive an estimate, although delayed by several days. After agreeing on several details and a schedule, I never heard from him again.

After about a week, I called him again to see if he had received my email. I asked him to call me back if he had not. I never heard from him again. If he couldn't do the job, I would have appreciated him at least telling me that.

All jobs completed on time and in budget

The company is represented by one man who is outstanding. He is a great fixer-upper. He does a great job. He is pleasant and easy to get along with. He is top-notch.

Josh fixed our "punch" list of about 20 items that we had ignored for about 3 years. He built a shelf for our TV, finished off the tops of a couple of bookcases, finished the trim around our dishwasher, patched a spot on our roof, stained an audio cabinet, painted a couple of doors, fixed a skylight, shortened some blinds and performed other smaller repairs. He knocked out the entire list in approximately 2 and a half days. He was always courteous and 100% professional. He didn't try to drag a task out just to make a buck and came up with a few solutions that actually saved us money on materials. I would absolutely hire him again and will recommend him to my friends.

I emailed and called A Wise Idea. I left messages explaining what had happened and that I needed help to fix the shower arm. It's been two weeks and I've never heard back. I've decided to find someone else.

This was a small job so I had to wait to get into his busy schedule with some bigger jobs he has. He called a couple of days in advance to let me know I was next and he did the work in a few hours. He and his brother are very professional and trustworthy.

They were very responsible and well priced. They did a good job for the money. The job was done in a timely manner. The workers were very nice and o.k. to have around the home.

It was excellent work and they did it for an excellent price. He was very slow to respond to my phone calls and to coming over. I asked him to come back to do some more work on the fence, but he hasn't come back. He did excellent work, but he seamed very overworked.

Josh warned me on the phone that he'd be tied up for a couple weeks before he could do the work. This was fine as the work has needed doing since we bought this fixer-upper last Fall. I asked him to come out and quote the work and liked him immediately. We agreed on which projects to do now (I have plenty more) and the pricing and what materials I would provide: the door unit, a door frame package, the siding, and paint. He explained just what look for and what sizes to purchase. He called asking if Monday and Tuesday of the third week out would be OK and I arranged to work at home those days and agreed. He arrived on time with one helper and despite the awful heat (each day over 100) they completed all of the agreed projects in a timely manner. The work appears professional and I am very satisfied with the value. When I noticed some missing nails and minor gaps in the caulking he wanted to come out even though I simply planned to do it myself - it was minor. Josh came and tidied those little things up which says a lot for his company!

I contacted Josh via email and he immediately responded to schedule an appointment to come to my house. But he never came nor have I heard from him again. It has been over 2 weeks since our correspondence.

Josh was friendly, communicative and got all of the tasks done in one day. He checked in with me if I he had any questions or concerns. I am happy with most of his work. However, the kitchen light he installed has not worked for more than 6 months. I have exchanged a few emails and phone conversations with promises from Josh to get right back with me to schedule a date to repair the light, but then I never hear from. I am fed up and frustrated. I am hoping that by posting this negative report, I will get a response.

I did not receive a return call to discuss my needs, and I did not call again.

They do a great job - very concerned that they do the job right, and that the steps are up to code - as required. We will definitely use them again. (vs a prior handyman we found on this listing).

I first contacted Josh Wise on approximately July 24th., asking for a quote powerwashing and exterior trim painting. I received an e-mail response on August 2nd. where in Josh asked me to call him. I did. In fact, I called 3 times, leaving two messages. When I received no response, I sent an e-mail, on August 10th saying that if I didn't receive an immediate response, I would take it as an indication that he was not interested in the work. I received a response that day from Josh's wife saying he would call. He did. We spoke briefly, and agreed to meet at my house in Raleigh that Saturday, August 11th. Josh said he might be busy, but that he would call "an hour or so ahead of time" so I could be sure to be at the house when he arrived. Well, I never received another call from Josh, either as a head's up that he was on his way, or as an apology that he was unable to make it. After this, I decided this contractor was too unresponsive to deserve by business.

His wife had a baby during the project and he kept in touch with me throughout everything. He went the extra mile.

Excellent experience. Josh gave considerable help choosing the stain. He gave an exact price for the job ($900 plus cost of whatever stain I picked), came when he said he would, did all work very well.

Excellent experience. Josh gave an exact price for the job, but ended up charging less because the double-hung window turned out just to be stuck. All the work was nicely done, and Josh always came when he said he would.

The overall experience was absolutely fantastic. I didn't think it was possible. Three neatly dressed, bright-eyed, well-mannered, well-spoken young men arrived on time and wasted no time in running through my lengthy to-do list. Josh Wise and his crew are to be commended for their terrific work ethic and customer-friendliness. For obvious reasons, it took awhile for Josh to get me worked into his busy schedule. But I was not in a hurry and he remained in contact with me to keep me posted on his availability. It was worth the wait and I will be calling on him again!

Josh answered message promptly, came to give reasonable estimate in a timely manner. Set date to do work and began as scheduled. Completed job in an efficient and timely manner. Excellent repair done by he and his partner and both a pleasure to work with!

After a several-week delay (Josh is very busy right now), they came on a Friday to estimate the job, then the following Monday to do the work. They came on time. Josh had estimated $200 plus materials for the job, and that's exactly what it cost. I watched them do the work, and I was completely satisfied with it. They worked steadily and carefully, with much attention to detail. Josh and Doug also pointed out some other needed repairs and provided cost estimates. I'll happily hire them again for those repairs.

We were extremely pleased with A Wise Idea. When we hired them, we had a short list. We were so impressed by the quality and value of their service we kept adding more items to the list. Their range of services is much greater than that reported by Angie's List or even their web site, which the owner tells me is still in the development phase. Basically, A Wise Idea is a company with two guys who have quite a few skills and considerable experience. They work together, but Doug is the main electrician and Josh is the main dry wall repair and carpentry guy. They are honest about what they can and can't do. I would hire them again in a heartbeat.

Josh was great to work with. He was very prompt and very professional. I would use him again and highly recommend him. I hope to hire him again to do some work on another house.

Josh was on time and did a great job. He was very courteous and polite. My toilet was a bit unusual and Josh was still able to install the toilet. My exhaust fan ended up only requiring a new wall switch and Josh's electrician knocked it out quickly.