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Emergency Services Offered
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Emergency Services
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Reviews
2.64 Reviews
Showing 1-4 of 4 reviews
LAURA W.
08/2013
appliance repair
+ -1 moreWe had been instructed by Samsung to call Affordable Appliance and wait for the repair service to call us back with appointment times. It took 3 or 4 phone calls to get a response from Affordable Appliance in Raleigh NC. One appointment was made, but the repairman did not show up. We made another appointment. On the day of that appointment, a representative for Samsung who tracks their repairs called me to find out if we had been able to make an appointment with this company. He said that he (from Samsung!) could not get Affordable Appliance to return his calls and was worried that we might not get reliable service. The Samsung representative told me to call Affordable Appliance and cancel the service call. He took it upon himself to find another company for us to use. UNFORTUNATELY, Affordable Appliance is the ONLY Samsung-certified repair company in the Raleigh-Durham area.
Description of Work: Service was for warranty work on my mom's Samsung rf220nctaww refrigerator. The freezer was icing up. We were instructed by Samsung to call Affordable Appliance and they would contact us. This was the 4th time we have had to call for warranty work on this refrigerator. Each time, we have used Affordable Appliance. The incident described is typical of the type of customer service Affordable Appliance, Raleigh NC has given us.
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kenny K.
05/2013
small appliance repair
+ -1 moreAbsolutely HORRIBLE and worst service I have ever received. Company came out and "forgot" to get pertinent information pertaining to my repair. They neglected to call me with repairs.... I had to hunt them down for them. When I called, he told me he "forgot" and when I asked if he would send someone by to obtain the information needed to repair it he said "no". He said it was one of two possible parts..... so I asked him to please give me the two possible part numbers so that I could solve the problem. He said "I am not giving that out." So I asked him what he planned to do, and he said "nothing". BY FAR THE WORST COMPANY I HAVE EVER DEALT WITH. DO NOT USE!!!!!!!!!! I called back to make sure I had the appropriate company before writing this review and their office staff said, "that's fine, we don't care...." well clearly they don't care enough to deserve your money either.
Description of Work: Came out and performed diagnostic.
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$50
Holly T.
09/2012
appliance repair
+ -1 moreTechnician was there on time and fixed fridge in about 30 mins.
Description of Work: Repaired fridge. They were able to come out the same day and fix it within about a half hour.
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Yes, I recommend this pro
$168
Eric P.
10/2011
appliance repair
+ -1 moreVERY bad. First visit replaced a thermistor. Dryer stopped working. Replaced motherboard. Display stopped working. Replaced display. Display still does not function correctly. Please check the Better Business Bureau reports before using this provider.
Description of Work: LG dryer not heating
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$532.34
Contact information
unknown, Raleigh, NC
www.aaappliancerepairnc.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
A Affordable Appliance Repair is currently rated 2.6 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
A Affordable Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, A Affordable Appliance Repair does not offer free project estimates.
No, A Affordable Appliance Repair does not offer eco-friendly accreditations.
No, A Affordable Appliance Repair does not offer a senior discount.
Yes, A Affordable Appliance Repair offers emergency services.
No, A Affordable Appliance Repair does not offer warranties.
A Affordable Appliance Repair offers the following services: Appliance repair of refrigerators, water heaters, disposal systems, trash compactors, freezers, ice makers, microwaves, heat pumps, humidifiers, air cleaners, gas furnaces & dish washers.
Contact information
unknown, Raleigh, NC
www.aaappliancerepairnc.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day