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ALBEMARLE CARPET & UPHOLSTERY CLEANING

Carpet Cleaning, Upholstery Cleaning, Window Cleaning,

About us

ADDITIONAL ADDRESS - nick@ALBEMARLECARPET.COM. DBA Outer Banks Carpet Cleaning DBA Carpet Cleaning Outer Banks

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Premium Carpet Cleaning, Upholstery Cleaning, Leather Cleaning, Expert Odor Removal, Expert Stain Removal, Water Damage, Tile & Grout Cleaning, Natural Stone Cleaning, Wood Floor Cleaning, Expert Carpet Repair, Color Repair, Oriental & Area Rug Cleaning, Pet Odor Removal

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.045 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 45 reviews

Roger M.
09/2020
5.0
carpet cleaners
  + -1 more
Albemarle carpet has clean the carpet in our rental property for 20 years. After 20 years for the next five we just use the home for ourselves. The job that they have done for our carpet over the last 25 years is incredible. It’s as clean as the day it was put in. Of particular note was a service representative by the name of Tommy who did an excellent job. I cannot recommend them enough
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Nancy M.
05/2018
5.0
carpet cleaners
  + -1 more
Zack the service professional called to see if he could come earlier than scheduled which worked great for me. He took great pride in making sure the carpet looked as good as possible and let me know about a couple problem areas before leaving. I will be calling this company on a regular basis.
Description of Work: Beach house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jim C.
07/2017
4.0
carpet cleaners
  + -1 more
Still needed to remove some water marks
Description of Work: upholstery/rug cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

TJ B.
07/2016
5.0
carpet cleaners, flooring contractor, upholstery cleaning, oriental rug cleaning
  + 2 more
The technician was very professional, thorough and knowledgeable. He arrived on time, did some extra little stuff I asked him to do, and he paid particular attention to some trouble spots I had. All the furniture was put back exactly where it was. I can't believe they came out on a holiday! My carpets never looked so good. I would never use another carpet and upholstery cleaning company- Albemarle is the best.
Description of Work: Cleaned multiple high traffic rooms and several area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dale L.
06/2016
5.0
carpet cleaners, ceramic tile, window cleaning
  + 1 more
The services have all gone very well, and we would highly recommend them! They arrived on time and went right to work. When they left, the windows sparkled, the carpet stains were gone, and it was all accomplished quickly and efficiently.
Description of Work: This is the second year in a row we've had carpets and windows cleaned, and we also have had the ceramic tile cleaned and sealed. The providers have always been punctual, courteous, and efficient. We will continue to use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Christine M.
06/2016
5.0
carpet cleaners, window cleaning
  + 0 more
Due to weather delaying the staining of our deck, we had to wait to contact the company about window cleaning until there was a small window before the first renters were in for the season. The office person said they would try to get it done, but in case they could not (weather dependent, of course), he set up a backup date at the same time based on our rental schedule. They did manage to do it before the first renters. We have used them in the past and they have always provided excellent service.
Description of Work: Cleaned all exterior windows and hard to reach interior windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Barbara L.
06/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Our house is a pet friendly seasonal rental so it is very important to us to have a very thorough cleaning done every spring. For the past 2 years we have used Albemarle and they have done a great job with the stairway and 4 bedrooms that are carpeted. Louis came on time and got right to work first by pretreating all the really dirty spots and when he was all finished I couldn't even tell where they had been! While he was there I also asked him to take a stab at some pretty bad stains on the arms of the living room sofas. He said they were likely from people sitting there after having recently applied sunscreen and can sometimes be very hard to get out, but I was very pleased with the results. I definitely plan to use them again next year!
Description of Work: Carpet and upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Robin T.
06/2016
5.0
oriental rug cleaning, carpet cleaners
  + 0 more
There was no negatives at all...everything was wonderful .
Description of Work: I was very happy with my rug cleaning service. They did a great job, were very professional, and on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Michael W.
04/2016
5.0
carpet cleaners, flooring contractor, upholstery cleaning
  + 1 more
Albemarle squeezed my appointment in at the last minute because of my schedule which was very helpful. They arrived on time and did an excellent job.
Description of Work: Carpet cleaning for summer house and cleaning of 1 chair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Billy M.
07/2015
5.0
carpet cleaners
  + -1 more
The representative did a great job, and was very polite, showed up on time, and left the house in good order.
Description of Work: We had Albemarle steam clean our carpets throughout the traffic areas of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Gary M.
07/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The Albemarle technician did an excellent job. We know this because we reserved our house for our family vacation beginning June 27 this year. We asked for the carpets to be cleaned before we arrived, if possible. As it turned out, we arrived early and found the carpets looking great. We've used Albemarle carpet cleaning services since we built our beach house 19 years ago. They do great work at a reasonable price.
Description of Work: Carpet spiff of our entire 3500 square foot, 3 level, 6 bedroom, beach house. Our house is in a rental program, spring summer & fall beach season. We schedule carpet spiffs throughout the rental season to assure our guests have clean carpets when the stay at our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$171

M R.
06/2015
5.0
window cleaning
  + -1 more
This is the second time we've used their window washing services and are very pleased. They are professional, thorough and best of all, the windows "shine" when they are done. We will definitely use them again.
Description of Work: Wash exteriors of all windows and doors plus designated screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Michael H.
05/2015
5.0
carpet cleaners, window cleaning
  + 0 more
Washing windows on the edge of the atlantic is not easy and houses on pilings make the job more difficult. The three person crew arrived around 10:30 and got to work right away. They were well equipped with modern devices and a good detergent and finished their job in less than an hour. They were all cheery and professional and the crew chief, Justin, was an amiable and very tall leader. The big window facing the ocean was given special treatment. A couple of windows once cleaned did not meet their high standards and they did them over. Naturally after having windows cleaned it rains and this time was no exception. But they did such a good job that the windows after the rain stayed crystal clean. We have also used Albemarle many times for carpet cleaning with similar excellent results.
Description of Work: Washed outside of 18 windows of a two story house on pilings, one slider and the inside of 13 windows. One of the windows in our great room is large and rectangular facing the ocean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$146.75

Lorraine S.
05/2015
5.0
carpet cleaners, window cleaning
  + 0 more
They were very prompt, organized, and professional. Our house is in a beach community, third lot off the ocean. Our windows had not been thoroughly cleaned in 3 or 4 years. They did a very good job and we will definitely be calling them again.
Description of Work: Washed all 29 windows and 6 doors, inside and out and all screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$228

Christina T.
05/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The work was performed at a rental home in the Outer Banks. I wasn't present so I cannot comment on the professionalism or punctuality. But the company is responsive to emails and phone calls and I did not feel uncomfortable about having them come in and complete the work. One of the areas that I was concerned with was some natural colored cushions in the sunroom. They were showing the wear and tear of the past rental seasons. I expressed to them that if they could pay special attention to them I would appreciate it. Well, boy was I ever surprised when I saw them! The cleaning has extended the life of these cushions for years! I cannot believe how clean they are now! The sofas look great and they even got a small spot out on one of them. The company pays attention to what they are doing, not just hurrying through the job. As far as the carpeting, it looks wonderful and feels so soft! It has brightened up considerably. I look forward to seeing how well the protectant works on both the carpeting and the upholstery. I will definitely hire Albemarle Carpet and Upholstery Cleaning again.
Description of Work: Cleaned carpeting throughout the house (bedrooms and bonus room over garage) plus 2 sofas, 8 dining room chairs and 4 reading room chairs. They also applied protectant to all areas and items cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$822

Nancy K.
05/2015
5.0
carpet cleaners
  + -1 more
The person who came to my home was right on time, He was both very professional and friendly. He asked questions about added services that I might wish to consider and did not try to talk me into extras that I did not want.
Description of Work: Albemarle Carpet cleaned the carpet in my livingroom, hall and bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Patty M.
04/2015
5.0
carpet installation, carpet cleaners
  + 0 more
The carpet cleaner, Louis, met me at the house. He arrived a few minutes early. He explained the service to me and gave me a time when he thought he'd be done (about 1.5 hours). He did clean the carpets in that amount of time, and they look great!
Description of Work: Steam cleaned all wall to wall carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Susan W.
04/2015
5.0
carpet cleaners, ceramic tile, floor cleaning, upholstery cleaning
  + 2 more
Josh arrived on schedule. He explained in detail what he would do, then he set about doing it. He steam cleaned my 1800 sq ft house - carpet and ceramic tiles. He sealed the grout on the tile work as well. He moved furniture and, more importantly, put it back where it belonged. The carpeting is noticeably brighter, softer and has a pleasant scent. The tile work is also noticeably brighter and oh so clean! The sofas, love seats and chairs look like new. Amazing!
Description of Work: Steam cleaning 1800 sq ft of carpet and ceramic tile. Steam cleaning upholstery on sofas, love seats and chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Audra J.
03/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I am very pleased with Albemarle Carpet cleaning both at my home in Kitty Hawk and our 25 room inn in Manteo. Dustin is a personal favorite due to his professionalism, job well done and he is very accommodating when my kids are home and their is furniture/life to work around. My requests are completed each time and in a timely manner. They take every precaution with my furniture, walls, carpets and belongs when walking in and out and using there equipment. The same can be said at our business. Our last visit included the cleaning of a micro fiber couch and a hand crafted upholstered couch. Both were done with great consideration for the fabric and quality. They also were able to get out some pretty serious stains out at home from my kids and dog and then also at the inn where there is a lot of foot traffic. I highly recommend Albemarle Carpet Cleaning
Description of Work: Cleaned carpets and furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

John T.
03/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
This is a superior service! We have used them for years. They had to remove the area rugs from the home for proper cleaning and therefore had to move furniture and coordinate the cleaning with Brindley. All of this was done without a problem.They are prompt and you can depend on their punctuality. We have found them to be very professional with realistic advice and suggestions. They are also courteous and pleasant to work with. We recommend them highly.
Description of Work: In our North Carolina home: Upholstery, including throw pillows cleaned; area rugs and carpets cleaned; wood floors cleaned; protector for all items.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

yvonne T.
03/2015
5.0
carpet cleaners, upholstery cleaning, window cleaning
  + 1 more
Everyone should understand how this Co strives to excel in every way. Other companies may think they go overboard in their drive for perfection' but that is what distinguishes the mediocrity from the truly outstanding. I wish all my serrvice providers had this business model and work ethic. Amazing
Description of Work: Carpets --windows and upholstery previously.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Deborah R.
12/2014
5.0
carpet cleaners
  + -1 more
We have a rental cottage on the beach. Turnover is weekly throughout spring, summer, fall. The carpet gets heavily used and quite dirty. Albemarle did a detailed, thorough job. It looked like new when Dustin finished.
Description of Work: Interior stairs carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Ron A.
05/2014
5.0
carpet cleaners
  + -1 more
Excellent job. Technicians are always on time and very professional.
Description of Work: Cleaned carpets in bedrooms and 2 stairways Have also used them in past to clean tile floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Robert P.
05/2014
5.0
carpet cleaners
  + -1 more
Professional job with excellent results. The person who did the cleaning was Derrick. He was prompt, courteous and professional . I was very impressed with how the job was done, and I will definitely use,Albamarle Carpet Cleaning again and recommend this service to those I know.
Description of Work: Cleaned and treated carpet in my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Barbara K.
04/2014
5.0
upholstery cleaning
  + -1 more
It was wonderful and was hard to believe that it brightened all the furniture 2-3 shades and also brought out the colors that made the furniture look years younger. I was so impressed with the polite,professional and knowledgable employees that have come to our home on the Outer Banks. The employees that answer the phone are also delightful to work with. They try to work around the homeowners schedule if at all possible.
Description of Work: Albemarle cleaned all our furniture and put microseal protection on everything that would give the furniture the most years without having to replace chairs,couches,etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200
    • 1(current)
    • 2

Contact information

8580 Caratoke Hwy, Powells Point, NC 27966

albemarlecarpet.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Window Cleaning,
Oriental Rug Cleaning,
Ceramic Tile,
Flooring Sales and Installation,
Floor Cleaning and Waxing,
Carpet Sales and Installation,
Leather & Vinyl Repair,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation,
Drapery Cleaning

FAQ

ALBEMARLE CARPET & UPHOLSTERY CLEANING is currently rated 5 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

ALBEMARLE CARPET & UPHOLSTERY CLEANING accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, ALBEMARLE CARPET & UPHOLSTERY CLEANING offers free project estimates.
Yes, ALBEMARLE CARPET & UPHOLSTERY CLEANING offers eco-friendly accreditations.
No, ALBEMARLE CARPET & UPHOLSTERY CLEANING does not offer a senior discount.
Yes, ALBEMARLE CARPET & UPHOLSTERY CLEANING offers emergency services.
No, ALBEMARLE CARPET & UPHOLSTERY CLEANING does not offer warranties.
ALBEMARLE CARPET & UPHOLSTERY CLEANING offers the following services: Premium Carpet Cleaning, Upholstery Cleaning, Leather Cleaning, Expert Odor Removal, Expert Stain Removal, Water Damage, Tile & Grout Cleaning, Natural Stone Cleaning, Wood Floor Cleaning, Expert Carpet Repair, Color Repair, Oriental & Area Rug Cleaning, Pet Odor Removal

Contact information

8580 Caratoke Hwy, Powells Point, NC 27966

albemarlecarpet.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM