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AUSTIN'S MECHANICAL SVC INC

3.0(
2
)

Natural Gas Lines, Gas Logs, Fireplaces,

... +5 more

About us

Austin’s Mechanical Service, Inc. is a family owned heating, cooling & electrical contractor. We offer many services such as installation, service, repair and maintenance of all heating and cooling systems as well as electrical wiring and repair. We also offer duct and dryer vent cleaning services. If you are in need of any services involving heating, cooling or electrical give us a call. We will treat you like family.

Business highlights

25 years of trusted experience

Services we offer

Heating Repair Cooling repair Natural gas and propane gas piping Heating system installation Cooling system installation Electrical repair Electrical Installation Electrical service upgrades Wiring repair Standby generators Duct cleaning Dryer vent cleaning

Services we don't offer

Sorry but we do not work on automobile air conditioners

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

3.02 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Write a review
Showing 1-2 of 2 reviews
todd K.
01/2021
1.0
electrician, propane sales
  + 0 more
Never returned calls when said they would. Work was for 75 yr old woman, way overcharged for what was quoted., almost double. Would not work with propane company on getting parts needed. Labor costs were 4 times the price of the actual heater. DO NOT USE
Description of Work: Propane Heater Install
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$800
Response from AUSTIN'S MECHANICAL SVC INC
Quoted to install a gas heater. Upon acceptance customer added more work. My email to customer: I am sending you this email as a good faith attempt to reconcile our differences on the job we completed for you yesterday. We gave you a verbal estimate of around $400 -$500 to complete this job. With that the estimate was based on it being the gas companies responsibility to come out and change the gas pressure of your gas system in which this job required. You approved the work to be done but with a request that we travel to the gas company, retrieve the regulator and do the pressure change ourselves rather than the gas company coming out. You were told that this would incur additional charges and told us to proceed. Our technicians had to travel to retrieve the regulator. Once the guys arrived at your job they quickly realized the gas company had given them the wrong equipment. Therefore they had to go all the way back to Marshville from Polkton again to get the right regulator. As I am assuming you know it is a 20 minute drive from Polkton to Marshville. Those 2 trips back and forth to Marshville to get the regulator added an additional 80 minutes or 1.33 hours to the job that I originally had given you an estimate on. This is not including the additional time it took at the location of the gas company or the additional time it took to install the regulator in which neither was included in the original estimate we had given you. I am asking you to review the explanation I have given you above and reconsider your review of us. Your review implies we double charged you for no reason at all and took advantage of an elderly woman which is absolutely not the case at all. We incurred additional labor to run down the regulator, additional labor to install the regulator & fittings to install the regulator that was not accounted for in the original quote all in which you asked us to do. This is what resulted in your higher invoice. Please call me and I will do what I can to make you happy.
Daniel A.
02/2020
5.0
heating & air conditioning/hvac, fireplaces, gas logs, gas leak repair
  + 2 more
Austin’s Mechanical did a great job installing our new heat pumps and removing our old gas furnace. The installers were extremely professional. They also delivered what was promised, and on schedule. The new units are quiet and they heat the house without any issues. The units were installed neatly and they left no mess; you couldn’t even tell they had been there. Absolute best value in town.
Description of Work: HVAC Heat Pump Replacement
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

    Contact information

    455 MILLS RD, Polkton, NC 28135

    www.austinsmechanical.com

    Service hours

    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Natural Gas Lines,
    Gas Logs,
    Fireplaces,
    Heating and Air Conditioning,
    Electrical,
    Dryer Vent Cleaning,
    Phone Wiring,
    Air Duct Cleaning

    FAQ

    AUSTIN'S MECHANICAL SVC INC is currently rated 3 overall out of 5.

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: 8:00 AM - 12:00 PM

    AUSTIN'S MECHANICAL SVC INC accepts the following forms of payment: Check,CreditCard,Financing Available
    Yes, AUSTIN'S MECHANICAL SVC INC offers free project estimates.
    No, AUSTIN'S MECHANICAL SVC INC does not offer eco-friendly accreditations.
    No, AUSTIN'S MECHANICAL SVC INC does not offer a senior discount.
    No, AUSTIN'S MECHANICAL SVC INC does not offer emergency services.
    Yes, AUSTIN'S MECHANICAL SVC INC offers warranties.
    AUSTIN'S MECHANICAL SVC INC offers the following services: Heating Repair Cooling repair Natural gas and propane gas piping Heating system installation Cooling system installation Electrical repair Electrical Installation Electrical service upgrades Wiring repair Standby generators Duct cleaning Dryer vent cleaning
    Sorry but we do not work on automobile air conditioners

    Contact information

    455 MILLS RD, Polkton, NC 28135

    www.austinsmechanical.com

    Service hours

    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 12:00 PM