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Fresh Start Transitions, LLC

Home and Garage Organization, Moving Companies, Home Staging,

About us

Making Transitions Easier We have been serving home owners since 2005 with any or all of their home needs. This may include downsizing, organizing, moving, preparing a home for sale, or estate sales. It is our teams desire to help give you and your home a new "fresh start"! We offer free home consultations.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Professional Organizer; downsizing and de-cluttering services Senior Move Manager; packing/unpacking, floorplans and home set-up/resettling Home Stager (ASP); staging assessment, full and partial staging Re-decorating with the things you already own, holiday shopping and decorating. Estate Sales and House Clean Out Services Antique Store and Consignment

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Reviews

4.834 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
3%
3
0%
2
6%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
5.0
Showing 1-25 of 34 reviews

Barbara J.
02/2015
5.0
home & garage organization, interior designers
  + 0 more
It worked out fine. I had them organize a workshop.
Description of Work: I bought a deal for $99 for 4 hours of home organizing with a 1 hour in-home consultation!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Shari T.
12/2014
2.0
home & garage organization, moving companies
  + 0 more
I am moving from a 3500 sq ft home to a 1700 sq ft home just 8 miles away. I contacted Adele to help me with the sorting, moving and disposal of the furniture that is not being moved. She sent 3 women to pack- at 50 dollars per woman per hour... So basically 150.00 per hour. It all went well until the "leader" - not Adele, but her partner- was packing my bedroom and I was trying to decide what to take... She apparently thought I was taking too long to decide and she said, "I'm too expensive to be standing around while you make decisions" ! I was so intimidated by the woman, I just said " pack it all! I'll sort it on the other end". So now I have to go through everything one more time. Then, Adele had arranged for a moving truck and 2 men... The truck was actually a large van... Not nearly large enough to move everything. So, bottom line is that I spent a thousand dollars to move stuff that didn't need to move and am still packing and moving stuff that does need to move. I declined to use Adele for anything further.... The disposal of the furniture, household objects, etc because it seems that her motivation is just profit and not actually helping with difficult life changes. She flat out refused to consider doing a living estate sale because she felt that my home is too far out in the country and that we wouldn't get the traffic necessary to generate a profit! This service might be a good fit for some, but I wouldn't use them again.
Description of Work: Packed and moved some stuff 8 miles down the road

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

$1,000

Response from Fresh Start Transitions, LLC
I am very sorry that [member name removed] was not pleased with our services. We were concerned before we started that she might need some time to sort before packing for the movers. She told us that most of her things would not be going to the new home and that she just wanted to take the basics.Her house was full of items, every counter and floor space was filled. It was her decision to go in and pack without sorting even after we warned it might be too much to do in one day. My team leader did not intend to be offensive at all but was conerned for the time that things needed to be packed before the mover arrived and that she was taking this time that was pre-arranged for packing. As for the moving company...I explained that this delivery services was much cheaper than a regular moving company but only had a splinter van. She choose this options because at the beginning she was not going to take but just a few items. However, by the time we arrived and mover she had much more to take than we discussed at the consultation. As for cleaning out her home, I explained from the very beginning that to hold a estate sale there has to be enough value in the home to cover the labor to put one one. I also was concerned because her home is located out in the country. However, I told her all along that we had resources to help her clean out her home...but would decide best route to take after she took all she needed to the new home so we could evaluate what was left to sell. She never called me back for the clean out to give her the options. I am sorry that [member name removed] felt like we were all about the money because I spent over 3 hours of my time and paying my team leaders time for no charge to help her come up with a plan. I also donated over $200.00 worth of boxes and paper to help her and paid for my delivery service and team travel time to her home 45 minutes away. I did this as a free donation to help her.

PEGGY L.
06/2014
2.0
home & garage organization
  + -1 more
I had to initially reach out to them and then when they did reply their response time was very poor. They were not very responsive when I contacted them. They must have been too busy apparently to perform the service so I requested a refund for the Big Deal from Angie's List.
Description of Work: I purchased Big Deal for 3 hours of home organizing service.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0

$100

Response from Fresh Start Transitions, LLC
I apologize for our delay. Our business grew very quickly over 40% this last year with the largest increase between April and August. We have since then relocated to a new office and hired a assistant to cover the busy times. Hopefully this won't happen again. Hope you were able to get the help you needed.

Betty D.
04/2014
5.0
home & garage organization
  + -1 more
The organizer assessed my physical limitations and organized my kitchen so efficiently that I can access everything I need easily
Description of Work: I had just remodeled my kitchen and needed someone to organize my pantry and cabinets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

BRIANNA B.
04/2014
1.0
home & garage organization, moving companies
  + 0 more
Based on several positive Angie's List reviews, I contacted this service provider via phone on April 9 to book full moving coordination services (packing, unpacking, etc.). Unfortunately, it has now been 5 days and I have not received a return phone call. I will be looking for an alternative service provider who is more responsive.
Description of Work: Nothing

Rating CategoryRating out of 5
responsiveness
1.0


Response from Fresh Start Transitions, LLC
I apologize [member name removed] that you did not receive my message. This is a very busy time of year for us and if I remember correctly I thought I sent you a voicemail that we do not service your area. My apologies for any mis-communication. Hope you found someone to help you!

Diane C.
03/2014
5.0
home & garage organization
  + -1 more
Professional and punctual. Communicated well and did a good job.
Description of Work: Organized the master bedroom closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

BILL B.
02/2014
5.0
home & garage organization
  + -1 more
It went well. They kind of assessed the situation well and they kind of analyzed what it was that I needed done. They were good at coming up with a kind of game plan. Their work turned out good.
Description of Work: We used Fresh Start Transitions LLC to help organize our home office. They set up like a filing system, re-labeled things and organized the filing cabinets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

YOG H.
12/2013
5.0
home & garage organization
  + -1 more
They did a great job in organizing our kitchen.
Description of Work: Did a great job in organizing our Kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Tookie H.
11/2013
5.0
home & garage organization
  + -1 more
Both Adele & Shelia were professional and non-judgemental. It was fantastic and I highly recommend Fresh Start Transitions. Being ill I am limited with my ability to lift, carry, stand and walk. Shelia was my legs and arms. I am so grateful and appreciative of their help and generous spirit.
Description of Work: Adele talked with me regarding my needs and priorities of what I needed done. My home had been empty for one year due to my medical treatment out of state. She was very care and caring and definitly knew what she was doing. Shelia helped me go through my stuff piece by piece helping me decide what I wanted to keep and what I wanted to get hid of. She took the "junk" to the city dump and usable items to Goodwill...bringing the receipt back to me. Shelia organized my drawers and closets and help get started on the "Junk Room". This is the room I would not want anyone to see.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Wanda C.
10/2013
5.0
home & garage organization
  + -1 more
It was good. It was done in two stages, shortly after I purchased it, Adel came out and sort of did the consultation and all and then I asked them to wait because she had given me some homework like getting storage bins and things like that. I was kind of bogged down and so it was my delay. I don't remember exactly when they came out to finish but I would say it was probably about two months later but again that was my delay. They were obviously experienced because they came out and knew exactly what they were doing. The lady that came out who actually did the organizing was very good and very fast. She made a lot of good suggestions. She asked my permission and she just took over and did it. It was great. I just stepped back and watched.
Description of Work: We used the "Big Deal" that we purchased for the services of Fresh Start Transitions. They came out and re-arranged my home office for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Donna M.
10/2013
5.0
home & garage organization
  + -1 more
They were here for 3 hours. They were great!
Description of Work: They helped me organize my closet. They color coded my clothes.
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

K G.
09/2013
5.0
home & garage organization
  + -1 more
She was great! She got a lot done in a short amount of time and was willing to offer advice along the way of the best way to reorganize other areas.
Description of Work: I purchased the Angie's List deal for 3 hours of organizing. In the 3 hours the woman reorganized my kitchen pantry, 3 of my kitchen cupboards, and helped me get started on my closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tina B.
08/2013
5.0
home & garage organization, home staging
  + 0 more
Adele did an amazing job, and everyone who's seen my condo since her work has really been impressed. I had already rearranged some furniture, based on her advice at our 6/20 consultation (included in the price above), but on this visit we also moved some furniture to maximize the space in other rooms, She advised on what pictures & other art to hang and where to hang them, and took care of the task, including adding when needed the hanging hardware. She arranged 4 bookshelves so that each became an attractive mix of books and decorative items. She also completely cleared up the clutter in my large laundry room, and rearranged it to look 300% better. Adele also used some lamps I had been storing along with paperweights and other decorative objects to make interesting displays on several table tops throughout the condo. She also advised me about using plants to add interest to some of the rooms, and suggested ways to make the kitchen look its best. Finally, she advised me on the best towel colors to use in my bathrooms to add interest, since my walls are all neutral everywhere. Adele worked steadily (despite my urging her to take a break during the 4 hour+ time she was here!) and she worked quickly. She is so positive and energetic that she made it a real pleasure to have her here, and the result of her efforts is outstanding! I highly recommend her.
Description of Work: Professionally staged my condo to help it sell. I had purchased the provider's Angie's List discount coupon several months ago, so services were half price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kathleen M.
08/2013
5.0
home & garage organization
  + -1 more
Linda Bondy arrived a few minutes before our appointment time. I maintain Social Security information and pay bills for a member of my family. I was so overwhelmed with the amount of paper work (bills, general info, etc.) that I had actually quit opening the mail. I had not thrown anything away, but it was in no particular order and was massive (seriously). Linda helped me go through every piece of mail and assisted in creating folders for this mail and future mail. We worked for four solid hours - barely taking a breath. When my four hours was up, all of the information I needed to be able to put my hands on was right at my fingertips in folders that actually made sense. She helped me with my personal information as well and made some changes that will help me with my information as well. When my time with Linda was over, I felt like the weight of the world had been lifted off my shoulders. She was a delightful person and made this task not so bad. She made suggestions, but was dilligent about making sure I was comfortable with her suggestions. Every encounter I had with Fresh Start Transitions - from the first phone call I made - through the end of my appointment with Linda, was so positive. Linda was every inch a professional as were all the people I spoke with on the phone. (I told a friend of mine about Angie's List and she joined and worked with Fresh Start Transitions as well.) If not for Angie's List, I would never have found out about this incredible group of professionals. They do a variety of organization assistance, and I would highly recommend them for any task they perform.
Description of Work: Helped me organize a huge stack of papers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan W.
07/2013
5.0
home & garage organization
  + -1 more
Great service, prompt and professional. Alot accomplished in 4 hours.
Description of Work: Helped pack and organize for to prepare for upcoming move

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mary Beth M.
07/2013
5.0
home & garage organization, moving companies
  + 0 more
Gail did a great job. She is very professional. It was amazing how much she did in a short period of time. A very nice person and extremely efficient. This service was worth every penny and really helped me to get my move organized.
Description of Work: packed boxes and organized

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Karen G T.
07/2013
5.0
home & garage organization
  + -1 more
It went well. Turns out the helper lives close by and really knows her job. Will be calling them again.
Description of Work: Great girls and wonderful help....will be getting them back again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Tina B.
06/2013
5.0
home & garage organization
  + -1 more
Adele viewed each room of my home & offered tips on preparations I could do to make our organizing/staging appointment go more smoothly, such as packing up some of the books I had, to create more space on my bookshelves. Her energy, enthusiasm, good ideas and encouraging manner gave me a much more positive outlook on the huge task ahead. I look forward to working with her on her next visit.
Description of Work: I bought a special deal coupon good for 1 hour consultation & 4 hours of organizing. Since Angie's List is prompting me to write a review already, I am submitting this although I have only had the consultation visit so far. We will schedule the actual organizing/staging appointment after new carpet is installed next month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Team P.
06/2013
5.0
home & garage organization
  + -1 more
Went great and I would highly recommend them. They organized me, separated the items that needed to be sent to charity, contacted charity company that came and did a pick up. Contacted the Consignment Shop, they came by looked at our inventory then scheduled a trip to pick up everything. The organizer was fantastic. She really had a good feel for valuables, charity items and consignment items. She boxed up everything. She came with boxes and wrapping paper and tape. Well organized. Thanks for having this available on Angie's List. Great Company!!!!
Description of Work: Organized a move from a relative that had passed away. Separated consignment items to charity items and valuables to keep.. Recommended Charity Companies, Estate Specialists, and Consignment shops that could pick up everything. She recommended very reputable companies that we could trust.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Patricia R.
06/2013
5.0
home & garage organization
  + -1 more
Fresh Start Transitions was wonderful to work with, and I highly recommend them. Initially, the owner provided a one hour consultation to assess my organizing needs in my attic and garage. I have two attic spaces that needed a thorough clean up / clear out. The owner suggested a particular shelving system for one of the attic spaces so I could better place my china, glassware, etc. Once the shelving arrived, she had a team member familiar with the system (IKEA shelving) come to install it in the attic. After the shelving was installed, I then worked with another team member to weed out items I no longer needed and sort for donation. The team member then helped me to organize by category the items I wished to keep throughout my two attic spaces: china, gift wrap, toys, holiday decorations, clothing, etc. I already had many items in large plastic bins. The team member helped me to rearrange the large plastic bins to make them more readily accessible and helped me to accurately label the bins so I could easily determine what was inside. Now that the attic spaces are complete, I have "zones" for my items - a zone for gift wrap, a zone for my china and glassware, a zone for my holiday decorations, a zone for toys, etc. I can easily find items when I need them, and they have a place to return to when I am finished using them. After completing the attic spaces, we then moved onto my garage. The team member helped me to again sort items for donation, as well as rearrange items within the garage to make them more easily accessible. My garage space has never looked so good!!! The team from Fresh Start Transitions was fabulous and so helpful. They took excellent care of the items needing rearranging, and they were extremely professional. Plus, they were all so nice!!! Very punctual, too!! I would definitely recommend them to anyone needing organizational services, and I plan to use them again for my future organizing needs.
Description of Work: Fresh Start Transitions provided organizing assistance for two attic spaces in my home and my garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

June D.
06/2013
5.0
home & garage organization
  + -1 more
This was the best deal (of any sort!) that I have ever purchased. Adele and Erien were both professional and full of helpful ideas. Erien helped me to implement several ideas in the few hours we had together. I am thrilled with this company and plan to use them again.
Description of Work: Organizing consultation plus four hours of help with in-home organizing project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Amy C.
05/2013
5.0
home & garage organization
  + -1 more
They were great. She called me the very day and then came out two days later to look at it and then they were there the following week to do the work. They were very professional and did what I asked them to do.
Description of Work: I used Fresh Start Transitions, LLC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jerr J.
05/2013
5.0
home & garage organization
  + -1 more
Adele is very savvy. She was really a great help. No work has been performed yet, but we are very encouraged based on the consultation. I would give her an A+ if I could.
Description of Work: Consultation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob L.
05/2013
5.0
home & garage organization, moving companies, paper shredding
  + 1 more
We used an Angie's List introductory coupon for an hour move consultation and four hours of organizing and de-cluttering of the first room in preparation of downsizing move. Additional sessions are being scheduled for larger project covering the garage. We also plan to to use Fresh Start Transitions to advise us on furniture reduction required to fit in the new, smaller space. We are well along the way to a more compact living footprint. Pleased with service delivered in this first stage.
Description of Work: We spent four hours in sorting, consolidating, discarding, and preparing an over-stuffed study for a move. Collected items were gathered for donation and sale.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Dana D.
04/2013
5.0
home & garage organization
  + -1 more
The owner came out to assess what my needs were. The following week, her employee came out to help me organize my garage. She was very friendly and easy to work with. She did not waste time and got right to work. My job was not a very big job but just having somewhere there guiding you and working side by side with you pushed me to complete the task at hand. We organized the entire garage in 5 hours. They even cart way the light debris and donation-type items. They were swift in sending the receipt for the items as well. I would use them again for other projects around my home.
Description of Work: I had someone from the company work side by side with me to organize and clean out my garage.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140
    • 1(current)
    • 2

Contact information

105 Dover Street, Pineville, NC 28134

www.freshstarttransitions.com

Service hours

Sunday:
Closed
Monday:
Closed
Tuesday:
10:00 AM - 4:00 PM
Wednesday:
10:00 AM - 4:00 PM
Thursday:
10:00 AM - 4:00 PM
Friday:
10:00 AM - 4:00 PM
Saturday:
10:00 AM - 3:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home and Garage Organization,
Moving Companies,
Home Staging,
Paper Shredding,
Interior Design and Decorating,
Real Estate Appraisals,
Real Estate Auctions,
Antiques,
Holiday Decorating,
Errands

FAQ

Fresh Start Transitions, LLC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: Closed

Tuesday: 10:00 AM - 4:00 PM

Wednesday: 10:00 AM - 4:00 PM

Thursday: 10:00 AM - 4:00 PM

Friday: 10:00 AM - 4:00 PM

Saturday: 10:00 AM - 3:00 PM

Fresh Start Transitions, LLC accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, Fresh Start Transitions, LLC offers free project estimates.
No, Fresh Start Transitions, LLC does not offer eco-friendly accreditations.
No, Fresh Start Transitions, LLC does not offer a senior discount.
Yes, Fresh Start Transitions, LLC offers emergency services.
Yes, Fresh Start Transitions, LLC offers warranties.
Fresh Start Transitions, LLC offers the following services: Professional Organizer; downsizing and de-cluttering services Senior Move Manager; packing/unpacking, floorplans and home set-up/resettling Home Stager (ASP); staging assessment, full and partial staging Re-decorating with the things you already own, holiday shopping and decorating. Estate Sales and House Clean Out Services Antique Store and Consignment

Contact information

105 Dover Street, Pineville, NC 28134

www.freshstarttransitions.com

Service hours

Sunday:
Closed
Monday:
Closed
Tuesday:
10:00 AM - 4:00 PM
Wednesday:
10:00 AM - 4:00 PM
Thursday:
10:00 AM - 4:00 PM
Friday:
10:00 AM - 4:00 PM
Saturday:
10:00 AM - 3:00 PM