Arborscapes, Inc

Tree Service, Landscaping, Pavers and Hardscaping,

About us

High quality tree service safely performed in the Charlotte area since July 2000. ISA Certified Arborist consultations. Custom Tree and Plant Health Care programs with an organic approach. Tree preservation, tree removal, pruning, cabling, bracing. Crane and Bucket truck service as necessary, Stump grinding service. Immaculate Cleanup. Fully Insured. 2017 Super Service Award winner.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Tree Service.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.9165 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
2%
3
1%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 165 reviews

John A.
07/2023
1.0
tree service
  + -1 more
Having used Arborscapes before, I was surprise and disappointed when they failed to complete a job. They gave an estimate in August of $1000 to cut several trees and we agreed to have the work done in December. However, the dead trees were not recognizable from the healthy one in the winter and the crew chief and I failed to remember one of the trees from the original agreement. When I called the manager, he said they would only remove the tree in question for another $1000, albeit at a "highly discounted rate". This practice is disingenuous and found the experience frustrating. Will not use again unless the situation is rectified.
Description of Work: Several trees needed to be removed.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0

$1,000

Jim H.
10/2021
3.0
landscaping
  + -1 more
According to the sales person who provided the quote, the crew that showed up to do the job were their most experienced crew. Unfortunately, I didn’t find that to be true. I continually had to provide instructions, the tops of the Yaupon Hollies were simply sheared off and the Mahonia was left in a terrible condition. In fact, when they left, I spent an additional 30 minutes removing the tops of the Mahonia stalks left after they removed the leaves. No shaping occurred. I have used this firm several times for tree limb removal and found them exceptional in that service. That’s why I tried them for this project.
Description of Work: Pruning and shaping of 5 tall and/or unshapely shrubs: 2 Yaupon hollies, one Rose of Sharon, one Holly and one Mahonia

Rating CategoryRating out of 5
quality
1.0
value
4.0
punctuality
4.0

$250

Response from Arborscapes, Inc
Mr. [Member Name Removed], I apologize that you were not satisfied with the work our crew completed. I wish this issue would have been brought to the crew's attention while they were at your property and they would have taken care of it for you with no questions asked. When I received your email, I responded back immediately and reduced your invoice amount. I thought this would resolve the issue. Please don't hesitate to reach out to me if you have any questions. Thanks, Nathan Morrison

MAURA G.
08/2020
5.0
tree service, drain pipe
  + 0 more
Excellent! I am late posting this review, the work was done about a year or so ago. They were timely, priced right, did what they said and cleaned up well. Would use them again!
Description of Work: Trees cut down and trimmed back

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Response from Arborscapes, Inc
Hi [Member Name Removed], We appreciate your feedback! I'm happy to hear that you are very pleased with our work. Please don't hesitate to call or email the office if you are in need of any future tree work. We appreciate your business! Thanks, Yeni Arborscapes, Inc.

JAMI G.
07/2020
5.0
tree service
  + -1 more
Superb team of workers and completion of job. They were professional, friendly, efficient, careful, and very gentle in lowering huge tree by sections exactly where they needed to be to be fed into the grinder. The crane operator was incredibly precise in moving the sections that another worker up high in the tree had put in a sling and cut. Our neighbors all came and watched and said they would most certainly stop using their current tree services and use Arborscapes from now on. We agree wholeheartedly. Marcos, the man who came and gave the estimate, had been extremely knowledgeable and helpful and the price was great, as well. Cannot give enough praise for such an outstanding tree company and workers. They left the whole yard cleaner than it even was before they began their work. We wish we could give more than 5 stars!
Description of Work: Huge tree and smaller one removed, other branches cut down

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Arborscapes, Inc
Hi [Member Name Removed]! Thank you so much for your positive feedback! I'm happy to hear that you are very pleased with our work. Please don't hesitate to call or email the office if you are in need of any future tree work. Have a great day! Thanks, Yeni Arborscapes, Inc.

KATE K.
02/2020
5.0
tree service
  + -1 more
They were very friendly, prompt, and accommodating. The price was very reasonable when compared to other providers and the price for grinding the stump and roots was half of what I was quoted by others. Besides being thorough in their work, they did a great job of cleaning up at the end.
Description of Work: There was a tornado and a tree fell across my driveway and another fell into my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,950

Response from Arborscapes, Inc
Hi [Member Name Removed], We appreciate your feedback! I'm happy to hear that you were very pleased with our work. Please don't hesitate to call or email the office if you are in need of any future tree work. Have a great day! Thanks, Yeni Arborscapes, Inc.

Van H.
09/2019
5.0
tree service
  + -1 more
They have been excellent and reliable. I would highly recommend them.
Description of Work: They do large tree maintenance including cutting down, pruning, or fertilizing. I have been using them for 20 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Arborscapes, Inc
Hi [Member Name Removed], Thank you for your positive feedback! Like always, we appreciate your business! We're happy to hear that you were once again very pleased with our work. Please don't hesitate to call or email the office if you are in need of any future tree work. Have a great day! Thanks, Yeni Arborscapes, Inc.

Kathy K.
09/2019
5.0
tree service
  + -1 more
The team at Arborscapes did an excellent job removing and trimming multiple trees. They exceed my expectation with their expertise and professionalism.
Description of Work: Remove and trim trees

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Response from Arborscapes, Inc
Hi [Member Name Removed]! Thank you for the feedback! We're happy to hear that you are very pleased with our work. Please don't hesitate to call or email the office if you are in need of any future tree work. We appreciate your business! Have a great day!!! :) Thanks, Yeni Arborscapes, Inc.

Jack C.
01/2019
5.0
tree service
  + -1 more
It went very well. They are very dependable. I was given a written estimate on the spot. When I asked to schedule something for Winter Months, they gave me date/time a month ahead - and showed up that day and on-time. Nathan showed up in the beginning to review what we were looking to get done. They came highly recommended by two of my neighbors and did nothing to change that opinion.
Description of Work: Trimmed and Thinned out six large Crepe Myrtles; Took down a tree

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Arborscapes, Inc
[Member Name Removed], We appreciate your feedback! I'm happy to hear that you are very pleased with our work. Please don't hesitate to call or email the office if you are in need of any future tree work. Have a great day! Thanks, Nathan Morrison Arborscapes, Inc.

Theresa K.
11/2018
5.0
tree service
  + -1 more
Very well, we have used Arborscapes for years and they are professional, competitive on rates and always clean up after finishing the work. Highly recommend Nate, Jason and their crew.
Description of Work: extensive tree trimming and removal of 3 large pear trees

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

LESLIE M.
09/2018
5.0
tree service
  + -1 more
Everything done very well. Cleanup was good.
Description of Work: Trees trimmed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George W.
06/2018
1.0
tree service
  + -1 more
Despite a request and a telephone follow-up, they never came out to look at the job. They may do good work, but I can't judge.
Description of Work: I wanted some lower limbs cut on several trees on my residential property

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Arborscapes, Inc
[Member Name Removed], We read your review. We take pride in our customer service and we respond within 24 business hours. It appears that we DID reached out to you. We sent you two emails but never heard back from you. I can forward you the emails if you would like. I'm not sure if our emails went to your spam and that's why you never saw them but we did respond. We would appreciate if you reconsider the review. Please don't hesitate to reach out to me 704-525-7148, if you have any questions. If you are still in need for a quote, please give us a call. Thanks, Yeni

Kristen T.
04/2018
5.0
tree service
  + -1 more
We have a natural tree line/forest behind out house, and wanted to clean up the area and make it safer for our children. Nathan was professional and provided my husband and I helpful details about the health of our trees and his recommendations. His team completed the job in a timely manner and cleaned up well.
Description of Work: Tree removed & dead limbs trimmed on nearby trees

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,030

TRACE G.
12/2017
5.0
tree service
  + -1 more
They arrived on time and they were very professional. They made sure that the ground and grass would not be disturbed when the trees were removed. At one point they even put wood ply board so no track would be left on the lawn. They were also very nice & courteous.
Description of Work: We needed to have 3 trees cut down. Each tree had issues and had to be removed. Besides giving us the best estimate out of the 3 companies we contacted. Before any tree can be cut down in our neighborhood, a homeowner must submit a 'Tree Removal Application' to our Home Owner association and have it approved. Nathan (who is a an Arborist) from Arborscapes helped me get the approval by providing the association with a detailed letter explaining the issues with each tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,863

Roger S.
10/2017
5.0
tree service
  + -1 more
They were great to have here and everything went well.
Description of Work: We needed to have six trees removed, three in from and three in back and two stumps ground out. . We had three quotes and Arborscapes had the lowest bid. They removed the trees and ground down the stumps and the large surface foot system that was in the from yard. They came back for several more root systems at no further charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George S.
10/2017
5.0
lawn service, tree service
  + 0 more
Wonderful. Explained exactly what they were doing and cleaned up everything beautifully!
Description of Work: Tree Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Robin F.
09/2017
5.0
tree service
  + -1 more
Things went well. They came out and gave an estimate very quickly. It took a little while for them to come back and do the work but we had been having multiple tree damaging storms in our area at that time. Our job wasn't urgent so I completely understood.
Description of Work: A very large branch split from a tree during a storm, removed a few smaller dead trees, ground a stump and trimmed a Magnolia tree that was growing into the street.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Gilbert C.
08/2017
5.0
tree service
  + -1 more
Excellently in every regard. I will hire them again if I need other trees removed. Most impressive was the way they cleaned up after their work.
Description of Work: Fallen limb had to be removed, and then tree anchors installed to support remaining limbs on a Bradford pear. Marcos told us the options and we decided to go with the anchoring instead of removing a beautiful tree. Marcos and crew also trimmed the tree back so that it was not so top-heavy, and he cut down a dead tree that I wanted to remove before some of its limbs fell into my pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Henry W.
08/2017
5.0
tree service
  + -1 more
Fantastic, I recommend this to group to anyone needing tree service.
Description of Work: Tree removal from dead or trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Linda & Tom S.
08/2017
5.0
landscaping
  + -1 more
They are very good, they are excellent,outstanding, we have no complaints at all, they are punctual, and they clean up. I recommended them to my neighbor across the street.
Description of Work: They raised the crown, and cut off the dead limbs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Anne A M.
08/2017
5.0
tree service
  + -1 more
They did a great job, cleaned up, and then billed us.
Description of Work: We had a large dead tree removed and stumped, 3 small trees removed and 2 large hollys pruned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Christine F.
08/2017
5.0
tree service
  + -1 more
Very well - they were thorough - cleaned up everything!
Description of Work: Tree removed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

susan L.
08/2017
5.0
tree service
  + -1 more
I have been using Arborscapes for years and have always their work to be excellent. Nathan is conscientious and honest.. At times I have requested things that would be costly Nathan has either given me alternatives or told me it was unnecessary. They are also very competitively priced.
Description of Work: Tree removal, thinning out large trees and pruning trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Carol M.
08/2017
5.0
tree service
  + -1 more
Fine. Work performed as indicated. Very reasonable price.
Description of Work: Treated one tree and removed 5 others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Tom K.
07/2017
5.0
tree service
  + -1 more
They did a great job. The tree didn't even touch the ground, They had it tied up, and once they cut it they moved it straight into the chipper.
Description of Work: Dead tree was removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jay A.
07/2017
5.0
tree service
  + -1 more
Showed up on time, the quote was very fair. The area where the tree was located in our backyard with not much access to get much equipment back in the area. They brought a truck with a crane. At first they were reluctant to use it as the pads that would come down to stabilize the crane may damage the concrete driveway which has some cracks and issues with it. After discussion I gave them permission to do, they employed the crane and the worker hung from the hook and they cut it down section by section. One of the areas of the driveway did sink a bit but I knew it may and had been warned and was ok with it. Plan is to have half the driveway replaced in the future. The wood was then cut into 20inch logs (not split or stacked). The next day they brought a grinder over and was able to get it down the the stump with just a little disturbance to the grass, which grew over in the matter of days. We were very happy to have the tree gone and would rehire David and his crew again.
Description of Work: Needed a 60-70 ft dead tree removed from backyard, with wood cut up and left. Grind and mulch the stump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,260

Contact information

8924 Crump Rd, Pineville, NC 28134

http://www.arborscapes.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
242
Trade License Locale
NC
Trade License Authority
North Carolina Licensing Board for General Contractors
Trade License Expiration
07/31/2023
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Landscaping,
Pavers and Hardscaping,
Lawn and Yard Work,
Lawn Fertilization & Treatment,
Drain Pipe Installation,
Lawn Irrigation,
Mulch and Topsoil

FAQ

Arborscapes, Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Arborscapes, Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Arborscapes, Inc offers free project estimates.
No, Arborscapes, Inc does not offer eco-friendly accreditations.
Yes, Arborscapes, Inc offers a 5% senior discount.
Yes, Arborscapes, Inc offers emergency services.
No, Arborscapes, Inc does not offer warranties.
Arborscapes, Inc offers the following services: Tree Service.

Contact information

8924 Crump Rd, Pineville, NC 28134

http://www.arborscapes.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed