High quality tree service safely performed in the Charlotte area since July 2000. ISA Certified Arborist consultations. Custom Tree and Plant Health Care programs with an organic approach. Tree preservation, tree removal, pruning, cabling, bracing. Crane and Bucket truck service as necessary, Stump grinding service. Immaculate Cleanup. Fully Insured. 2017 Super Service Award winner.
My goal was to prune limbs back from my roof on both sides of my house. Because of the risk involved I wanted someone I could trust to not damage my house. I read the glowing reviews and decided on Arborscapes. Nathan was very professional and was definitely a subject matter expert in his field so I trusted his recommendations. The crew did a good job pruning the trees and bushes very efficiently and cleaned up the debris well, but there were a few things that happened that I wanted to make people aware of. It pains me to say anything negative because of their glowing reviews but even the best company can have a bad day. 1. Nathan and I discussed how they would get the bucket truck into the front yard, laying down planks on the side of the lawn they would need to drive over. I was ok with this, even knowing I would be seeding the yard, because I didn't want ruts in the yard. The crew arrived promptly, but told me they didn't have the planks for the yard. Darwin told me he'd been told my yard wasn't in good shape so they could just drive on it (he repeated this more than once as if it was my fault). I was dumb-founded, because there are no circumstances under which I would let a heavy truck drive on my lawn. I told him I didn't want them to drive the truck on it, and he agreed to climb the trees and prune. One of the workers climbed a tree on one side of the house and started pruning, while someone else used the bucket truck to trim the trees along the driveway. They worked quickly and finished the trees on the driveway in short order. I was sitting at my kitchen window working, and was shocked to hear the roar of the bucket truck, and then see it barreling across my yard. I was incredulous--when I went to talk to Darwin he just pointed to a limb and said 'I need to get that limb'. The whole thing was overwhelming--first because it was a violation of his word, and second, it scared me to death to see a huge truck coming at my house (it was stopped at my front porch). Because I had a busy day at work and the damage had already been done, I let it go. As they trimmed the trees, they threw the limbs onto my yard and when cleaning up, dragged some them across the yard. In spite of this they did a good job cleaning up and leaving me with some much needed mulch. 2. The second issue related to their lunch break. They stopped for lunch at 11:45, with the bucket truck sitting at my door. I had been told that the work would take a full day, so when they hadn't resumed work at 1:30 (an hour and 45 minutes later) I went out to the truck where they were sitting to ask how much longer it would be, I was told 30 minutes. I was surprised because I accepted the quote partly based on how much time I was told it would take. Granted they worked quickly but I question why they needed to drive the bucket truck across my yard when they had the time to climb. I emailed Arborscapes and heard back from Nathan immediately. The crew had offered to thow some dirt and seed into the ruts after the work was done but I was in a hurry to get back to work and had to decline. Nathan sent 2 guys first thing the next morning to repair the yard. He also inspected their work and agreed they had done what they were supposed to do. If it weren't for these 2 issues I would highly recommend them as others have but I can't get past the trust issue. I also didn't get a satisfactory explanation as to why they needed to drive on my yard. The other guy had climbed and pruned 2 much larger limbs than the one truck was supposedly needed for.
Description of Work: From the invoice: Prune White Oak 2 large limbs and 1 large lateral limb (over roof) Remove 2 Hollies and 1 Fig tree Prune neighbor's Wax Ligustrum (a large bush) Prune White Oak - low limbs and 3 limbs over roof Prune Post Oak lowest limb over roof Prune 2 Post Oaks along driveway (neighbor's trees) to reduce weight toward house Remove Magnolia and Cherry trees in back yard
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$1,250
DIANNE H.
11/2013
5.0
tree service
+ -1 more
The tree was located between two buildings, leaning heavily toward a busy street and was dying from a fungus. The crew was amazing! They efficiently and carefully took the tree down piece by piece not to damage any of the surrounding trees or shrubs. All of the wood, brush and debris was hauled away leaving the area completely clean. Because of cost we did not have the stump ground at the time but plan for them to come back and take care of that. Also, they have done an analysis of the remaining trees and shrubs and given us a care plan which we are hoping to implement soon. We would highly recommend this service!
Description of Work: Cut down a very large 80+ year old Southern Oak Tree, and removed all limbs, debris from lawn.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Heather T.
10/2013
5.0
tree service
+ -1 more
They were great! Nathan came out and gave us a competitive quote and then was very responsive in emails to me as we juggled schedules to arrange the work. The two man crew that came out to do the cutting job were awesome. Darwin, the foreman, was super. They worked hard and fast and were very careful around the house. The hollies were huge and old and super close to our foundation. The guys were very focused and got the job done. I would definitely use Arborscapes again.
Description of Work: Removed 2 large nellie hollies; row of hollies; maple and pruned branches
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$705
Reid J.
09/2013
5.0
tree service
+ -1 more
A good experience from the first call to the crew's cleanup. And we got a nice pile of wood chips to boot.
Description of Work: Removed two trees and limbed several others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
John S.
09/2013
5.0
tree service
+ -1 more
We were absolutely blown away with the professionalism of this company. They were scheduled to start at 8:00. They showed up at 7:30 a.m. and started immediately and did not stop until 7:00 p.m. Nothing was left unfinished and they followed every detail that Nathan the Project Manager instructed them to do. We did have a couple of issues that came up due to some machinery and limbs that came down, but this company was right on it and took care of everything. I have dealt with several companies in regards to having work done around my home, but this one has certainly been the best company that I have ever contracted. The Job, the Customer Service and the Price were all outstanding!!!!
Description of Work: 1 Very large Elm Tree was removed and 4 medium size Elm Trees were removed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Elizabeth H.
08/2013
5.0
tree service
+ -1 more
Everything went great! They were very efficient, organized and neat. What I thought would be an unpleasant necessity (the tree had become dangerous to our home when dead branches would fall) was accomplished without any problems.
Description of Work: Removed a very large and half dead tree in a tough location. We live in Myers Park so getting equipment in the back yard was not an easy task. Also, the main and largest tree that needed to be removed was in very close proximity of our home and our neighbors home. Nathan was extremely professional, knowledgable and confident which help ease my fear of any injuries or damages. Nathan was not only nice to work with as a homeowner he was very kind and respectful to his crew.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Sharon P.
07/2013
5.0
tree service
+ -1 more
We received an estimate the day after my husband called which was significantly below our other estimate and scheduled an appointment as soon as possible -about 10 days as many trees were down due to all the storms in our area). Pleasantly surprised to get a call a day early asking if it were possible to come then. The men were pleasant and worked through the rain to get the trees down. This was relief to me since every time it stormed I worried about the trees falling. I slept peacefully through the storms that night and they returned the next morning to finish the trim work and clean up the random limbs and twigs. They then dumped all the chipped wood exactly where we had asked. Completely satisfied. We will call again.
Description of Work: Cut down two dead trees and trimmed several others. Left mulch at our request.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Phyllis M.
06/2013
5.0
tree service
+ -1 more
Nathan came out promptly and gave us an estimate. He was very professional and explained the whole process to us. The next day his crew came out and removed and disposed of the trees. Another crew came out and ground up the trunk. One can hardly tell the trees were ever there. They all were wonderful.
Description of Work: Removed two fallen trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Mary P.
04/2013
5.0
landscaping, tree service
+ 0 more
Several weeks later, as the box woods continued to grow, they looked the nicest they have looked.
Description of Work: They sprayed for an insect on my box woods. They also shaped and trimmed the box woods and took out the dead branches. They look very healthy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LAURIE W.
03/2013
5.0
tree service
+ -1 more
Arborscape is our go-to company for tree removal and pruning. Our property has many trees & we frequently need dead or sick ones taken down. After trying several other companies, we are most satisfied with Nathan's work. His crew is always prompt & professional, pleasant & thoughtful -- even of the newborn fawns in our back yard! They are skilled at cutting down very tall trees without damaging others nearby -- once or twice it's been a marvel to watch them with extra-difficult ones. They also prune branches overhanging our roof. Nathan, a certified arborist, is helpful at pointing out trees that will need future care (which we don't know enough to notice) or those that present a danger we hadn't been aware of. They clean up so you can't tell they've been here; they work quickly & always arrive when they say they will -- or call if delayed. They've done work for us on several occasions & we've never had a single complaint about anything they've done.
Description of Work: They cut down several trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Nicole S.
02/2013
5.0
tree service
+ -1 more
We have lots of tall trees in our yard and it had been a few years since they had been trimmed, so things were looking a little scrappy and wooly around the yard with low lying branches, etc. The Arborscape crew (we had used them once before several years earlier) was prompt, professional, knowledgeable, efficient, courteous and attentive to our requests -- they strive for excellence in their work. They also cleaned up neatly after they finished. In addition to tree trimming there was a 20' tall cedar tree in the back yard we were concerned wasn't doing well -- they did the deep injection fertilization on that tree and six months later we noticed the cedar tree was starting to thrive. An unexpected benefit of having the trees trimmed up in the yard -- it let in a lot more light, felt more airy and spacious -- and some privette bushes that had gotten really shaded started to thrive after the additional light was let in.
Description of Work: Tree trimming and deep tree fertilization (injections).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
BERNADETTE R.
02/2013
5.0
tree service
+ -1 more
Nathan Morrison gave me a free estimate for the work. His was the lowest bid by several hundred dollars. As a certified arborist, I felt confident when he advised on how the oak needed to be pruned. The workers showed up as promised. They worked several hours on the oak. It needed a lot of attention. When I asked about removing/pruning other small trees and shrubs, the owner gladly agreed to do the work on the spot for a modest additional charge. On his advice, I agreed to the deep feeding for the oak tree. The feeding may be the reason the oak did so well during the ensuing droughts Charlotte has experienced since July 2010. The service was done in about 4-5 hours. The crew was efficient, safety conscious, did not rush the job. Cleaned up afterward. Since then, people have commented on how beautiful the oak looks. The way it was trimmed to remove dead wood and competing/crossed limbs allows the beautiful lines of this 60+ year old tree to be seen. I recommend this company and Nathan Morrison (owner).
Description of Work: 1. trimmed large oak tree in front yard 2. pruned and removed smaller trees and shrubs 3. deep root feeding and micro bacteria solution for large oak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$890
Melanie G.
01/2013
5.0
tree service
+ -1 more
Each of the Arborscapes crew members were courteous and professional. The overall experience was great! Not only did they complete the job in a timely manner, but the cleanup was incredible! When the crew left, there was very little evidence that the trucks had been on the property. The tree stumps were ground and covered with nice rich soil. Every limb and leaf had been cleaned up and disposed of properly. They even blew off the sawdust from the roof, deck, and driveway! I highly recommend this company to everyone! This was a job that we were very apprehensive about; however, thanks to Nate and Arborscape, it was a "breeze"!
Description of Work: We hired this company to remove 2 large oak trees and to trim/limb up other trees on our property. The tree removal was tricky as one large tree was very close to our house and the other large tree was next to our property line and bordered on a neighbor's yard/driveway. Complications included working around our landscape lighting wires, invisible fence wires, privacy fence, and a large koi pond in our yard. The work required bringing in large bucket boom trucks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
LAURIE W.
11/2012
5.0
tree service
+ -1 more
Nathan Morrison has worked for us in the past & we are always very happy with the job he does. This time he cut down quite a number of dead trees in our front yard, a few at least 30' tall. They also cleaned out some large dead trees that had fallen in a woodsy area behind our house. He is always prompt & efficient making an estimate and later doing the work. His crew is pleasant too, quick, and they leave the yard without a sign they've been here. We will call him again.
Description of Work: Cut down trees & cleaned out an area where trees had fallen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
JINDA A.
08/2012
5.0
tree service
+ -1 more
This is the 3rd time we have worked w/ Arborscapes. Nathan came out to our house on 2 separate occasions to look over the work and give us a quote. He is very knowledgeable about trees, disease and how to keep them healthy. There were a few trees I wanted removed b/c they looked so diseased but he convinced me to hang on to them, treat them, prune them and wait. I am glad I did. One of my favorite camilias looks healthy again! The crew that came out to our house was managed by Marcos. It was a two day job and at the end of each day he walked the property with us, going over the work that had been completed and what was to be done later. The crew worked so hard to clean up my yard and driveway once the work was completed each day. It's not often you find others who will treat your property with such respect. We recently had a large limb come down on the roof unexpectedly. Nathan had his crew right out here to get it down and hauled off. We highly recommend Arborscapes!
Description of Work: Removed 2 large trees, 1 small tree, 3 stumps ground, limbed up/pruned several large trees, treated 4 elms for Dutch Elm disease, treated 5 camilias for scale and cleaned up several small trees in our backyard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Mary P.
06/2012
5.0
tree service
+ -1 more
The owner came out and showed the foreman and crew what needed to be done. After the work was done the owner came back and inspected the trees with me. He was easy going and made you feel relaxed. From the owner, foreman, and crew they were very thorough and after the clean up you couldn't tell that they were there. The trees look very nice now.
Description of Work: I had them come out to trim dead branches off of six large trees and a cedar tree. They also trimmed a holly hedge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Laura S.
06/2012
5.0
tree service
+ -1 more
Great - Nathan came out right on time to give the estimate, which was very reasonable. He explained the pros & cons of removing the necessary area of the tree, in order to help us make an informed decision. We were worried because it was growing much too close to the chimney and new roof, but were also concerned that damage could be done to the house by someone who didn't know what they were doing trying to do this work. We chose Arborscapes based on other Angie's List reviews & were very pleased - they also provided proof of insurance with no objection or delay. In addition to doing a beautiful job with the tree work, they leff the job site absolutely immaculate, with no limbs, leaves, wood chips, etc., and absolutely no damage to our house or other landscaping.
Description of Work: Removal of area of large sugar maple growing very close to roof/chimney/side of house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Peter C.
05/2012
5.0
tree service
+ -1 more
He was a wonderful tree guy. Our neighbors told us about him and then of course I checked with Angie’s List. I really liked him. He was great. The experience was excellent. He got over here when he told us. He was wonderful. He was really careful protecting our new stone steps. He used cute little fork lift. They would lift the big pieces of the trunk on the fork lift in order to protect our beautiful and expensive new steps. I really loved that they had a lot of guys cleaning up after the guy. His price is very fair. I have recommended him to two different people already.
Description of Work: I used Arborscapes Inc. for tree services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,150
Ford P.
04/2012
5.0
landscaping
+ -1 more
They were really good. They were consistent and their service was good. They seemed really knowledgeable about plants. It was simple stuff that the other company had put in where they put shade plants in the sun, and so they moved 12.16 to 12.17, and it’s done pretty well this year.
Description of Work: I used Arborscape Tree & Landscape and they’re still doing projects for me. They have been continuously doing different things over the last 8 months.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amy C.
01/2012
5.0
tree service
+ -1 more
Very professional, fair price and highly recommend!
Description of Work: Nathan came out in a matter of days to provide an estimate for tree work to be done in our yard. He was very professional, punctual (even early!). We walked and talked about the trees on our property and he gave us honest advice on what needed to be done. He is a certified arborist and knows what he is doing. He gave us a written estimate right there on the spot before he even left our property. We had another quote form a service provider that wanted to take out a perfectly healthy oak tree, but Nathan and we agreed that it just needed some "cleaning out" of dead limbs and such. He accomplished this without any heavy duty equipment, the guys went up into the trees and cut everything down with precision and expertise. They cleaned up nicely and hauled everything away. Nathan followed up with us and came back to fix a "missed area", so we have no complaints and would highly recommend this company to others!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Julie H.
01/2012
5.0
tree service
+ -1 more
Arborscapes was great to work with! They showed up on time, walked the property and reviewed all services they were going to perform before starting the job. The price was great and they did a fantastic job of cleaning up when they were finished. My neighbors were so impressed with the service and price, that 2 of them also hired Arborscapes.
Description of Work: Prune and raise or thin canopy on all large Oak and Elm trees on property. Prune Crape Myrtle, Japanese Maple and Cherry Trees as well. Deep root fertilization on 2 Oak trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Neil N.
11/2011
5.0
tree service
+ -1 more
We were impressed with the whole performance, from quote through project completion. They gave us a very well organized quote that demonstrated that they understood our project, they showed up on time / on schedule and completed the work, cleaned up after they were done. We were very impressed with the work that they did and would not hesitate to hire them again for tree service, no matter the size of the project. My only small complaint was that their back office support could use a little bit of improvement in my opinion. However, all-in-all, we are very happy with our decision to hire Arborscapes.
Description of Work: Our HOA hired Arborscapes to remove 10 Bradford Pear trees and plant 11 new trees that we selected in their place.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$7,100
THOMAS B.
09/2011
5.0
tree service
+ -1 more
We enjoy using Arborscapes; they provide great service, reasonable prices and it is a very high quality experience. I will use them again in the future.
Description of Work: I used Arborscape Tree & Landscape to remove a dead tree from my back yard and trim branches on other trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Bob A.
08/2011
5.0
tree service
+ -1 more
Showed up on time and provided outstanding service. Nathan and his crew are outstanding!! Highly recommend for any and all landscape and tree service!!!
Description of Work: Tree trimming.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Joe M.
06/2011
5.0
tree service
+ -1 more
Came and looked at and gave me estimate. Scheduled work. Did work. Everything just like they said.
Description of Work: Removed old broken steel cable in upper section of tree and correctly installed a new one.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service,
Landscaping,
Pavers and Hardscaping,
Lawn and Yard Work,
Lawn Fertilization & Treatment,
Drain Pipe Installation,
Lawn Irrigation,
Mulch and Topsoil
FAQ
Arborscapes, Inc is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Arborscapes, Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa