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3.927 Reviews
Showing 1-25 of 27 reviews
Ivy H.
09/2022
moving companies
+ -1 moreI would not recommend this moving company. We were charged $1000 for a move that only involves less than 15 items (many of which are luggages and small boxes). Out of the 5 hours of labor we were charged, 2 of them were from their driving. They wrote down how it would take one hour to get to our new house from the current location. The exact time to get to one from another is 34 minutes. They were super slow the entire time. When we moved to the area, it took 2 movers to get the whole apartment with at least 50 items within 2 years, so we know how good movers can move items.
Description of Work: Moving less than 15 items
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$1,000
Tynisha S.
09/2022
moving companies
+ -1 moreThis company was absolutely unprofessional from the movers to the owner. No confirmation call the day before. NO one contacted me to do a pre move ANYTHING. 2 men showed up the day of the move and slowly started packing the truck. Before the truck as even packed, the young man who was moving items to the truck WALKED off the job telling me he was frustrated with the company and he was leaving. the other mover said “ the clock” was stopped as we waited for the workers replacement. we then waitEd and nothing was done for over an hour. when the new guy showed up he and the driver began packing the truck again. my entry door well was damaged. a few hours later we started to my new place about an hour away. after several hours the driver told me I needed to talk to a woman on the phone to pay. my total was with my down payment was astronomical and I had no choice to py as they still had my items on the truck. I still had several trips of items in my old apartment. I had to pay another set of movers 300 dollars to complete the services Liberty left. I would never refer anyone to this company. I never got anything for proof I paid. I have tried several times to speak to someone about he move at Liberty. today I was spoken to very rudely in text by the owner. He accused me of extortion, saying I was trying to shake his company down for money, this was after his movers took responsibility of the door damage ( the replacement mover told me he did it himself day of the move) he accused me of trying to get money from them that I was hiding something. I am in absolute shock at this company’s behavior in this matter. When you use a company once and have such a great experience, using them again to have the exact opposite happen it’s very jarring. Don’t use them, you would be better off asking a group of teens to move you. I have all the text conversations and the bank statements showing how much I paid them I also have pictures. Landon was rude and disrespectful for no reason! When I contacted them about the door right after the move, they said they would take care of it, but they didn’t. That was why I had to keep contacting them about the door. What a nightmare!
Description of Work: Move 1 hour distance
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$1,700
summer S.
12/2020
moving companies
+ -1 moreThey were great! More than helpful! Very affordable! Everything was neatly placed and nothing was damaged. I will definitely be re-hiring if the time comes!
Description of Work: Moving
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Yes, I recommend this pro
$1,700
Aadjmarr H.
12/2020
moving companies
+ -1 moreIt was amazing! Grade A
Description of Work: Moving
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Yes, I recommend this pro
$1,500
Bobby D.
12/2020
moving companies
+ -1 moreAmazing! Fast workers
Description of Work: Moving
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Yes, I recommend this pro
$1,500
Travis A.
10/2020
moving companies
+ -1 moreI’ll just let the the President/CEO, Landon Rozier, explain why you shouldn’t do business with his company. Check out the attachment! 😳
Description of Work: Moving Service
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David Z.
10/2020
moving companies
+ -1 moreok ok ok ok ok
Description of Work: moving to new
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Yes, I recommend this pro
Olin P.
09/2020
moving companies
+ -1 moreEverything was done with great professionalism. I was very satisfied with their work.
Description of Work: Helped move my elderly parents
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Yes, I recommend this pro
$1,200
Michael A.
09/2020
moving companies
+ -1 moreHow do you rate a mover who never showed up? We booked these movers for an out of state move. We had the move on the books for weeks. After calling several times the day before to confirm, no one never showed up at the location. Instead of hoping this company might show up the following day, we found a new mover in a few hours. The other company showed up early, communicated through the process, and (most importantly) got the job done. And what did Liberty movers offer after leaving us in a bind? Their apologies.... Thanks but no thanks. I would give them 0 stars if I could. Avoid this company at all costs.
Description of Work: Out of state move
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Cynthia B.
09/2020
moving companies
+ -1 moreIt was a 10 hour day. They showed up with very little supplies to wrap my glass items, no wardrobe boxes to pack my clothes and everything was already packed in plastic bins, and 4 rooms of furniture. All 3 movers were kind and hard workers. The problem was how they packed my things in the storage unit, my things appeared to be thrown in there and resembled a pile of trash. At the end of very long day it was disappointing. I can't retrieve anything from it.
Description of Work: Removal of furniture to storage unit
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$1,500
Linda H.
08/2020
moving companies
+ -1 moreAwful - would never hire them again. They lied about everything, showed up late, were very rude, called later to a person we had purchased a dining room set from and threatened them for which the police had to be called. I was charged for a full move but only moved half of my house. I also paid for a full house cleaning had it scheduled but needed to reschedule and Landon Rozier never called me back and nobody showed up after I paid $414 which I have disputed with my bank and half of my move. DO NOT USE THESE PEOPLE! THEY ARE LYING CROOKS!
Description of Work: Moving OF A FULL HOUSE
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$2,350
Iheoma A.
06/2020
moving companies
+ -1 morePacking and moving 1 bedroom apartment
Description of Work: I messaged Landon about a week and a half before my move. Hi Landon. I know you’re looking. I’ve seen you answer disrespectfully to anyone that doesn’t give you praises. I’ll be waiting for my crazy response. Anyway, I told him clearly what was needed. Pack all of my belongings, and move all items to the next apartment. I sent him a clear and specific list of items needing to be packed and moved. He stated no hidden fees, blah blah blah. I first got a message asking if I could move on another day...no. Up until my date, I got no follow up message of confirming date or time, I instead asked him what the estimate of time was, and other questions. So, moving day comes. The day started off wrong with the mover calling saying he was in another city, and told me he would arrive 3 hours after my scheduled time. I asked for 12 start time. My estimate was 12 to 2. The mover stated he would be there at 5. 5! So, expressing my frustration, the mover did state he would call someone closer, that could possibly get to me sooner. It was going to be about 3:30p. BUT, then he asked me what needed to be done. I don’t know why I wrote a long message of what was needed to the owner, Landon, if that information is not sent to his employees. The mover stated, well, I guess I have to drive by Lowe’s to pick up some packing items. Ok. Not prepared, cool. With the exception of a tv that looked like it was picked up wrong (screen has damage on the top), which I didn’t see until they were gone, the movers were careful with my items. It just took a very long time. 9 hours to be exact. For a 1 bedroom apartment. Mind you, I did have many items, and I needed packing, but that’s what the list is for, no? So, by the end of this long ordeal, we finished up about 1:30AM, but in the middle of the unpacking, the mover informed me of paying for packaging. Now, as an owner, are you not required to tell your customer everything they can expect, apart from the hourly rate? It doesn’t matter if you’re a new or experienced mover, good customer service is telling your customer all prices for all services. You call yourself full service, but have no list of additional prices. I called Landon, and we subsequently got into a SHOUTING MATCH about packaging he didn’t tell me I needed to pay for AFTER I stated everything needed. When someone hears and sees, “NO HIDDEN FEES”, what are you expecting? NO HIDDEN FEES. He let me know he wanted to call the police on me for refusing to pay for packaging I was unaware that needed to be paid. His employee was the only saving grace of that business. Landon is rude, disrespectful, and apparently doesn’t know about appropriate customer service. After an already stressful move, with the movers being late, a long moving time, this OWNER OF A COMPANY decided it was best to say he was going to call the police on a PAYING customer because of something he decided not to inform the customer. Just a shame. I will never do business with such an insane owner. If the owner is insane, I’m sure it trickles down. Anyone reading this review, don’t hire unless you want a horrible customer service experience such as the one I had.
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$1,200
Cha'Reatha G.
04/2020
moving companies
+ -1 moreI'm not sure why there's a comment advising that my review was untrue. Angie's List, I really hope this isn't true. Anyway......see below: As you've requested Landon, here's the ammendment you and the attorney you hired wanted me to post, since now you think it's slander (see definition below). What is Angie's List for if we can't submit a 100% true review. So, here you go.... Owner of Liberty Moves, Landon Rozier was found AT FAULT and ordered to pay for my repairs!!!! Even though my issue has been resolved, I will say it again...DO NOT HIRE LIBERTY MOVES!!!! I will NEVER recommend this moving company to anyone. Leading up to a final resolution, I feel Landon was very unprofessional and disrespectful based on his text message responses (I have all messages saved) about what he wasn't going to pay for. Going forward Landon, please treat your clients/customers better than you treated me. Or better yet, don't damage their property. Everything I notated, was true. I should've reviewed Better Business Bureau's website before hiring Liberty Moves. Meaning of slander: "the action or crime of making a false spoken statement damaging to a person's reputation".
Description of Work: Local Move
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David R.
03/2020
moving companies
+ -1 more“I’ve used many moving companies and these guys acceded any expectations. They were early, professional and took care of my families belongings like their own.”
Description of Work: move
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Yes, I recommend this pro
Janice E.
03/2020
moving companies
+ -1 moreThe two guys were right on time. They were meticulous with their packing by covering furniture first with rugs and then plastic sheeting to ensure protection. I was a tiny bit conflicted, however. As careful as they were, we felt the process was slower than it should have been. I’ve had much experience over the years with movers and it would have been helpful to have a third guy. After awhile, my husband decided to help move things along by taking some large plastic bins we had already packed up out to their truck. Because we were relocating my mom to an assisted living facility, there was only so much she could have in her new living space. I made sure the movers knew this ahead of time so perhaps that is the reason for sending out just a couple of fellows. I don’t know. But regardless, they were great to deal with and everything worked out okay.
Description of Work: Moving Elderly Parent
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Yes, I recommend this pro
$771.07
jordyn J.
03/2020
moving companies
+ -1 moreVery proDesairó al! They made my life a lot easier during the move! Thanks again for all the help! I would recommend/ use this company again in the future
Description of Work: move from grays creek to sanford
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Yes, I recommend this pro
Jeff B.
10/2019
moving companies
+ -1 moreSmooth move overall. Landon and his team showed up to box and wrap my belongings. Very professional service and nothing was damaged. Highly recommend. I will use them again in the future.
Description of Work: move from quitman to downtown valdosta
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Yes, I recommend this pro
$900
Ali R.
08/2019
moving companies
+ -1 moreLiberty Moves was quick to response, had a great price point and was meticulous with my belongings including my baby grand piano. Everyone is friendly and will recommend to family and friends!
Description of Work: Moving into my new hime
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Yes, I recommend this pro
Angie G.
08/2019
moving companies
+ -1 moreAwesome! Great crew of movers. Would recommend and use again! Professional guys!!
Description of Work: Move from house to oug of town location.
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Yes, I recommend this pro
Judson G.
08/2019
moving companies
+ -1 moreGreat service from even better people! Very satisfied with my experience with Liberty Moves Inc.
Description of Work: Moving furniture and house items
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Yes, I recommend this pro
Jason E.
08/2019
moving companies
+ -1 moreEverything went better than expected. Great group of guys!
Description of Work: Moving furniture
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Yes, I recommend this pro
DeeDee H.
08/2019
moving companies
+ -1 moreCouldn’t have been better. Stress free move.
Description of Work: Moving furniture and boxes
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Yes, I recommend this pro
Andria K.
08/2019
moving companies
+ -1 moreLandon Rozier and his team did an outstanding job. They were on time, very polite, and wrapped all of my belongings and not a single scratch was put on anything. They were also $500 cheaper than any other company. If you’re looking for a moving company, please give him an LibertyMoves a call. I highly recommend them. 😊
Description of Work: Moving Furniture
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Yes, I recommend this pro
Kyle P.
08/2019
moving companies
+ -1 moreAwesome! Everything was in and out so fast and no one slacked or slowed down! Great job guys.
Description of Work: Moving office equipment and personal home
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Yes, I recommend this pro
J M.
08/2019
moving companies
+ -1 moreEverything went really well can't complain! The guys were polite and experienced which I was so happy about. I feel the service was well worth it thank you!!
Description of Work: Moving services
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Yes, I recommend this pro
- 1(current)
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Contact information
15 Diamond Head Dr S, Pinehurst, NC 28374
http://LibertyMoves.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Licensed*
Trade License Number
NC-4768
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies
FAQ
Liberty Moves Inc is currently rated 3.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
No, Liberty Moves Inc does not offer free project estimates.
No, Liberty Moves Inc does not offer eco-friendly accreditations.
No, Liberty Moves Inc does not offer a senior discount.
No, Liberty Moves Inc does not offer emergency services.
No, Liberty Moves Inc does not offer warranties.
Contact information
15 Diamond Head Dr S, Pinehurst, NC 28374
http://LibertyMoves.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day