We are a family owned and operated company that strives to do quality work with fair pricing while providing exemplary customer service. Our specialty is your need as we provide a multitude of services to help you get back to the things you love the most. Thanks for considering us for your service needs and we sincerely hope that you reach out to us with any questions you may have about what we can do to help you and your family. Our services include but are not limited to the following: General Lawn Care Professional Landscape Design and Construction Standard Decorative Concrete On-Site Utility Building Construction Pressure Washing Debris Removal Snow Removal Digging and Excavation
Business highlights
8 years of trusted experience
Emergency Services Offered
Services we offer
Our services include but are not limited to the following: General Lawn Care Professional Landscape Design and Construction Standard Decorative Concrete On-Site Utility Building Construction Pressure Washing Debris Removal Snow Removal Digging and Excavation
My personal experience with this company was horrible. Deck replacement was done for me and I was left with unstable railing that moves when touched. The posts were installed incorrectly and sloppily. In most places the posts do not even make contact with the deck flooring. I am now having to hire another company to remove those posts and reinstall new ones correctly so they will be safe. The customer service that I was provided was atrocious.
Description of Work: Deck repair and replace
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Grass Dirt & HandyWork
There was no deck replacement. We were tasked with trying to adjust new railing and posts to a warped existing structure. The customer changed the scope of work 3 times which added $1800 in additional cost to the project which she refused to pay even though the changes were requested by her. She then tried to add additional work for free and when I refused she wouldn’t let us do the finish work on the project and she subsequently still owes $3500 that she refused to pay. I have initiated the lien process for collection. I offered a settlement as well as taking the handrails down and reducing the bill just to try and make her happy. She first told me to take them down and then when I scheduled to take them down she threatened to call the sheriffs department for trespassing. I have all this in writing. She repeatedly threatened to leave negative reviews when she didn’t get what she wanted and ruin my reputation. This is a miserable woman that cannot be pleased. May God be with you if you do work for her as she is unstable, combative and will not pay you.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Decks and Porches,
Decorative Concrete,
Pavers and Hardscaping,
Drain Pipe Installation,
Wells and Pumps,
Garage and Shed Building,
Pressure Washing,
Tree Service,
Stone and Gravel,
Lawn Fertilization & Treatment,
Lawn Irrigation,
Lawn and Yard Work
FAQ
Grass Dirt & HandyWork is currently rated 1 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Grass Dirt & HandyWork accepts the following forms of payment: Check,MasterCard,PayPal,Visa
No, Grass Dirt & HandyWork does not offer warranties.
Grass Dirt & HandyWork offers the following services: Our services include but are not limited to the following: General Lawn Care Professional Landscape Design and Construction Standard Decorative Concrete On-Site Utility Building Construction Pressure Washing Debris Removal Snow Removal Digging and Excavation