They do half of the work on a weekday and then schedule you for a Saturday emergency service to double charge you $3000 worth of work later and the problem is still not fixed. Also charged me for a work that my neighbor had done because we’re in close proximity and did not build a separatel! Do not use them If you expect quality plumbing at an affordable price because they will overcharge you and none of it is worth anything!
Description of Work: Pipes replaced, and location of septic tank found
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0
$3,500
Tammy M.
07/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Pulled well pump. Replaced pressure switch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Brittany E.
07/2015
1.0
plumbing, drain cleaning
+ 0 more
Worst service I have ever experienced. Our home warranty company sent them out for a drain stoppage. Our warranty didn't cover all the work they did because we did not have a clean out access. The technicians were to remove pipes, clean stoppage, replace pipes and add clean out. While they were here working they stopped and left for over an hour to go get supplies. Our home is within 5 miles of their office location and several other plumbing supply stores. They were charging us by the hour and spent twice as long as it would have normally took because he was training a new employee. Over a year later we have our house appraised and find out that they DID NOT PERMIT the work they did in our home and the work was INCORRECT!! They had the pipes going on an up slope. I called the owner Paul Loyd who said, and i quote, so what I did some work without a permit. I've been doing it for 20 years. He is refusing to fix after filing a complaint with the BBB and the county inspector who also confirmed it was incorrect and not permitted I am appalled at the level of professionalism and Customer service. DO NOT GIVE THEM YOUR $$!!!
Description of Work: Cleared stoppage in drain added clean out access and replaced pipes
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$400
John T.
06/2015
5.0
plumbing
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$150
Joseph H.
06/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Jetted drain line. Took 10 minutes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
James B.
09/2014
1.0
plumbing, drain cleaning
+ 0 more
unknown
Description of Work: Had to unclog a drain
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$200
Shawn N.
07/2014
5.0
drain cleaning, plumbing
+ 0 more
unknown
Description of Work: Replaced piping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marshall C.
02/2014
5.0
drain cleaning
+ -1 more
Quick response .will return to replace drain pipes
Description of Work: Stopped up drains.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John T.
08/2012
5.0
plumbing
+ -1 more
from the time I contacted them, they kept me and quot;In the Loopand quot; as to the time to expect the plumbers and what to expect from them.They arrived and quot;On Timeand quot; were very pleasant and professional. they told me what they thought the problem was, and how long it expected them to fix. They were proved right and very quickly fixed it. They cleaned up after themselves, and told me if I ever have any problem to call immediatly and they would return. I have had no problems since.
Description of Work: They repaired the shower fawset in the master bathroom, they quickly found the problem,and within 5 minutes replaced the faulty part.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Carol R.
07/2012
5.0
plumbing
+ -1 more
They came and did the job very quickly. They totally cleaned everything afterwords and even fixed a leak in my downstairs toilet for no additional charge.
Description of Work: They replaced a toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Dianne Y.
06/2012
5.0
plumbing
+ -1 more
They are very good and prompts. They are reasonably priced. They do a great job. We've tried a number of different plumbers and they are the best in the area.
Description of Work: We have used them to fixed and rennovate all the bathrooms and kitchens for our rental properties.
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*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Dryer Vent Cleaning
FAQ
Loyd Plumbing Co Inc is currently rated 3.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Loyd Plumbing Co Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Loyd Plumbing Co Inc does not offer free project estimates.
No, Loyd Plumbing Co Inc does not offer eco-friendly accreditations.
No, Loyd Plumbing Co Inc does not offer a senior discount.
No, Loyd Plumbing Co Inc does not offer emergency services.
No, Loyd Plumbing Co Inc does not offer warranties.
Loyd Plumbing Co Inc offers the following services: Pumbing.