We came to the Coastal vacation house late on Friday night, only to discover that the air conditioner was not working. We were so miserable and sleeping was nearly impossible. The next morning, we were not very happy people and started calling providers. The first call was to the company that installed the unit a couple of years ago. That company was no longer in business, but the new owner said they charged an overtime weekend rate, which the service charge he quoted was more than our repair turned out to be. Our second call was from a recommendation, and we should have called All About Coastal Comfort in the first place. Chris promptly arrived and checked out our unit, quickly found the problem, and proceeded to repair the problem. He was very professional. We felt that he was 100% honest and trustworthy. He chatted about his family and how he had purchased the business and was working hard to build the kind of reputation that will continue to lead to referrals. We will be telling folks about his services whenever the occasion arises.
Description of Work: Diagnosed and Repaired a non-working air-conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$168
Peggy M.
01/2013
5.0
heating & air conditioning/hvac
+ -1 more
They did a good job. Bobby was very prompt with the quote and getting the job done. I felt like the pricing was fair and offered a great warranty.
Description of Work: Changed out a 16 year old heat pump and air handler. They did some duct modifiction.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Response from All About Coastal Comfort LLC
Thanks Peggy...It is extremely critical that we receive testimonials like yours for our service. We stand behind our work. If something were to happen to your new system, I will be just as easy to contact after the installation as during the sales and installation process. Bobby
Mark H.
12/2012
3.0
heating & air conditioning/hvac
+ -1 more
I am still getting estimates for that system. I thought that their price was a little high. Bobby Johnson, the proprietor was a friendly guy and was nice to talk to. He was very professional and did a good estimate. I am just not ready to spend any money yet.
Description of Work: All About Coastal Comfort gave me a quote for a heating and air conditioning system.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chuck K.
09/2012
5.0
heating & air conditioning/hvac
+ -1 more
This was my first time using him. He was excellent. He was the lowest quote of four people I checked. He was the only one who said his equipment met military specifications for anti-corrosive coating in a coastal environment. He was on time and prompt. He accepted less than full payment until the job was properly inspected by the city.
Description of Work: He is HVAC. He replaced two units for me in my vacation home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JUAN R. R.
08/2012
5.0
heating & air conditioning/hvac
+ -1 more
Very good service.
Description of Work: I have a home warranty, this contractor was olderes thru then replaced upstairs air handler.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Karen B.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
Called that night when we got to the house, they called me back next am. & came by before 11:00am- checked our unit said everything good, just humid.
Description of Work: Upstairs air didnt seem to cool quickly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Fred R.
04/2012
5.0
heating & air conditioning/hvac
+ -1 more
Bobby Johnson and staff were punctual, courteous and took pride in their work.
Description of Work: Installed new HVAC unit to house to Holden Beach.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,400
Vickie T.
08/2011
5.0
heating & air conditioning/hvac
+ -1 more
Shane showed up fixed it and was incredibly polite and efficient.
Description of Work: Determined that air conditioning unit needed coolant.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Home inspection
FAQ
All About Coastal Comfort LLC is currently rated 4.9 overall out of 5.
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
Saturday: 7:30 AM - 12:00 PM
All About Coastal Comfort LLC accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, All About Coastal Comfort LLC offers free project estimates.
Yes, All About Coastal Comfort LLC offers eco-friendly accreditations.
No, All About Coastal Comfort LLC does not offer a senior discount.
Yes, All About Coastal Comfort LLC offers emergency services.
Yes, All About Coastal Comfort LLC offers warranties.
All About Coastal Comfort LLC offers the following services: Residential & commercial light repair, maintenance and replacement of heating, air conditioning & air duct sealing & leakage testing.