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A Plus Heating & Cooling

Heating and Air Conditioning, Electrical, Air Duct Cleaning,

About us

Full-Service Heating & Cooling company. We provide maintenance, service, installation, and replacement of HVAC. Open 24 hours 7 days a week, with no weekend charges including holidays!

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Heating and air conditioning installation & repairing.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.764 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 64 reviews

Maggie H.
08/2023
1.0
heating & air conditioning/hvac
  + -1 more
Showed up to our service with a sales guy who said we needed to replace both AC units before he laid eyes on them. We purchased the units through a+ and still have 2 years left on the warranty. They also claimed all 3 capacitors needed to be replaced for a total of 900$. a+ heating and air took advantage of my family.
Description of Work: Requested a service. Got a sales guy.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$900

Mary C.
03/2022
5.0
electrician
  + -1 more
Waited a month for the appointment but it was worth it. The team was fantastic! We highly recommend them. Their name, A+ Electrical, is most appropriate! M. Carr
Description of Work: Electrical repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Ed H.
02/2022
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Arrived on time on the day we called A plus. Lionel was courteous and knowledgeable and diagnosed the problem. He got a temporary fix so the AC is working while we decide on a long-term solution.
Description of Work: The AC wouldn’t switch from warm to cold air and the house was getting warmer with the AC on.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lorraine L.
01/2022
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Very well. Kevin was very friendly and professional. We were gald we got him again
Description of Work: Maintenance on heating and air

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary M.
12/2021
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Chris was professional, punctual and explained what he was doing as he was doing it. Never disappointed with A+ Heating and Air!
Description of Work: AC install and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ellen P.
05/2021
5.0
heating & air conditioning/hvac
  + -1 more
We hadn't used our air conditioner this year and requested service. The technician Kevin did a thorough review of our system. The air conditioner had no Freon so there was a leak. Kevin clearly explained our repair options and expected cost . Based on the fact that our unit was seven years old and is at the beach it was determined the most cost effective move would be to replace.
Description of Work: Air Conditioning Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom F.
01/2021
3.0
electrician, heating & air conditioning/hvac
  + 0 more
Not well. The technician first tried to sell me duct cleaning and then said a sensor was bad with a replacement cost of $208.00. I was suspicious and asked him to leave. I had to call another firm to come down and fix what the young man did. He left the capacitor unplugged that starts the motor. The other firm confirmed there was nothing wrong with the pressure sensing module. The last 3 times this firm performed my semi-annual service they tried selling duct cleaning or some other maintenance issue. I truly believe they pay their techs to build an invoice similar to what service estimators at car dealerships do.
Description of Work: routine maintenance on system

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$80

Fred G.
10/2020
5.0
heating & air conditioning/hvac
  + -1 more
Jonathan was very professional and easy to talk to and answered all my questions. He was well prepared to deal with the proper COVID precautions. He did a terrific cleaning of the compressor outside that made it look like new. Recommended. We have a service
Description of Work: Semi-annual maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Plus Heating & Cooling
Thank you, [Member Name Removed], we like to provide our customers with excellent service through hard work, explaining procedures, so the client understands the work being done and keeping a clean workspace!

John W.
08/2020
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
He found the problem and recommended a fix.
Description of Work: Trouble shoot HVAC unit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$83

Response from A Plus Heating & Cooling
Thank you for sharing your A+ experience.

Chuck L.
07/2020
5.0
heating & air conditioning/hvac
  + -1 more
Responded quickly and made a quick professional repair!
Description of Work: Air conditioner was not cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from A Plus Heating & Cooling
Hello, we know how stressful it can be to not have AC when it starts to get hot, which is why we do our best to diagnose the problem as swiftly as possible so we can make your home comfortable again!

Janet B.
07/2020
5.0
heating & air conditioning/hvac
  + -1 more
Robert was able to correct the problem today and is returning in a few days to check on it.
Description of Work: Leaking water from AC pan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Plus Heating & Cooling
Hi [Member Name Removed], glad to hear Robert was able to get you back up and running. As the heat continues this week it will definitely be needed.

Dominic I.
07/2020
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
The office personal and technician were oystandin. The service was promptly completely from out of state.
Description of Work: Serviced existing AC unit in the height of heat wave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Marilyn H.
06/2020
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Great communication. Company sent text with photo of serviceman and time to expect him. He was prompt, efficient and very professional.
Description of Work: HVAC service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from A Plus Heating & Cooling
Hi [Member Name Removed], we know how stressful, and miserable, it can be without AC in the summer heat which is why we do our best to get to our customers as quickly as possible, so we can make your home comfortable again!

William L.
04/2020
5.0
heating & air conditioning/hvac
  + -1 more
It went good. They arrived on time and clearly explained what my issues may be in the future.
Description of Work: Maintenance on heater and A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Plus Heating & Cooling
Thank you, [Member Name Removed], we do our best to stick to schedule so you don't have to spend your day waiting around for [Member Information Removed]. We also like to make sure our customers understand what we are doing and why. Glad to hear you received excellent service.

Cheryl S.
02/2020
5.0
heating & air conditioning/hvac
  + -1 more
Just had two HVACs installed by A+ Heating & Cooling through Costco's program. A+ made both the sales process & install very easy. The installation team did a quality job & were very professional. In fact, everyone I spoke with from A+ was both professional & nice. Our new units work great & I expect we'll see much lower electricity bills.
Description of Work: Replaced two HVAC units

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,600

Response from A Plus Heating & Cooling
Hi [Member Name Removed], I am glad to hear you had a wonderful expeireince form start to finish with us! Luckily this winter has been kind and you have been able to test out your [Member Information Removed] AC.

Michael O.
01/2020
5.0
electrician
  + -1 more
excellent - could not have been better. Timely, efficient, professional, very nice.
Description of Work: recess stove outlet into wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137.71

Response from A Plus Heating & Cooling
Hello, thank you for taking the time to share your wonderful experience with us! We do our best to work as quickly and efficently as possible, while keeping the customer informed every step of the way so they can understand the work being performed. I am glad to hear we did an excellent job.

Michael O.
01/2020
5.0
electrician
  + -1 more
Excellent - could not have been better!
Description of Work: repair doorbell and replace electrical switches

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$483.87

Response from A Plus Heating & Cooling
Thank you very much!

Bill A.
01/2020
5.0
heating & air conditioning/hvac
  + -1 more
Very well, warrantied part needed replacing. Done
Description of Work: Contract, 6 months check up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Plus Heating & Cooling
Thank you, for sharing your feedback with us. We are glad to hear you were pleased with the workl you received.

Carol B.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Checkup went very well. The technician spent a lot of time effectively looking at my two systems, diagnosing problems and issues, and trouble-shooting as necessary. He answered all my questions, walked me through some technical issues, and recommended a product which may help deter mold and mildew growth on my systems. He was very easy to work with and very knowledgeable. The company was easy to schedule appointments with, and very helpful on the phone.
Description of Work: HVAC checkup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from A Plus Heating & Cooling
Hello, we are glad to hear Andres provided you with excellent services. We provide all our technicians, those still in school and those in the industry for 25+ years with the same in-depth training to guarantee satisfaction for our customers. We also have weekly training sessions and educational seminars for all our technicians, so everyone can maintain their excellent level of knowledge, fine-tune all skills and stay on top of industry changes and technological advances

Murton G.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Service was scheduled immediately, technician arrived with time scheduled, worked on system, explained in detail the issues and made adjustments as requested. all done in timely, professional manner to my satisfaction.
Description of Work: Responded to need to check out leak in AC system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Plus Heating & Cooling
Thank you, we like to provide our customers with excellent service through hard work, explaining procedures, so the client understands the work being done and keeping a clean workspace!

Dee N.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Noah was professional, on time, knowledge.
Description of Work: AC fall check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Plus Heating & Cooling
Hi [Member Name Removed], glad to hear you received excellent service.

Edward P.
09/2019
5.0
heating & air conditioning/hvac
  + -1 more
Work was completed in a professional and timely manner.
Description of Work: HVAC System tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Plus Heating & Cooling
Hello, thank you for sharing your positive experience with our company.

Janet B.
09/2019
5.0
heating & air conditioning/hvac
  + -1 more
Robert diagnosd the problem and was able to correct the leak and the frozen pipes. The AC is working again!!!
Description of Work: Our AC pipes froze; had a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Plus Heating & Cooling
Hi [Member Name Removed], glad to hear Robert was able to correct the issue with your AC unit, just in time for the warmer weather this weekend too!

Novella H.
09/2019
5.0
electrician
  + -1 more
perfect so far. everything I asked for the electrician took care of.
Description of Work: tidying up my outlets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Response from A Plus Heating & Cooling
HI Customer, we are happy to hear that you have received A+ Electrical work.

Rebecca W.
08/2019
4.0
heating & air conditioning/hvac
  + -1 more
Ok. Installers left one vent completely unhooked. Surprised it passed inspection.
Description of Work: New HVAC unit installed

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Response from A Plus Heating & Cooling
Hi [Member Name Removed], thank you for taking the time to provide us with your feedback. I would love to have the General Manager look into your situation and see how we can make your experience an A+ one, however, I am having trouble locating a customer account under your name. Is it possible under someone else's name? Please call our office and ask to speak with Shane or Scott so we can better assist you.
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Contact information

7077 Beach Dr SW, Ocean Isle Beach, NC 28469

http://www.followthesnowman.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
L.34572
Trade License Locale
NC
Trade License Authority
North Carolina Board Examiners of Plumbing, Heating & Fire Sprinkler Contractors
Trade License Expiration
12/31/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Air Duct Cleaning,
Dryer Vent Cleaning,
Heating Oil

FAQ

A Plus Heating & Cooling is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

A Plus Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, A Plus Heating & Cooling offers free project estimates.
Yes, A Plus Heating & Cooling offers eco-friendly accreditations.
No, A Plus Heating & Cooling does not offer a senior discount.
Yes, A Plus Heating & Cooling offers emergency services.
No, A Plus Heating & Cooling does not offer warranties.
A Plus Heating & Cooling offers the following services: Heating and air conditioning installation & repairing.
N/A

Contact information

7077 Beach Dr SW, Ocean Isle Beach, NC 28469

http://www.followthesnowman.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day