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Computeraid

Computer Repair

About us

Owner operated. My business ethic is simple: provide the best service I possibly can at a fair price and to stand behind all work performed. No subs. I do NOT have IT certification, I am self-taught, therefore, if you require IT certification you will have to look further. My hourly rate is $50. Virus/Trojan removal $50-$125. Re-installation of Operating System/system cleanup is $125. Travel charge may apply to certain areas.

Business highlights

26 years of trusted experience

Services we offer

computer repair, setup, software installation, networking, general tutoring, virus removal, OS setup, security issues & software issues.

Services we don't offer

Setup & maintenance of web pages, programming, setting up Ebay page.


Accepted payment methods

Check

Reviews

5.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-5 of 5 reviews

Joanne B.
08/2014
5.0
computer repair
  + -1 more
Nanette was able to recover everything for me, even emails and address book. She showed me an easy and inexpensive way to back up my data. Since I run a business, my computer files are very important. I recommend ComputerAid to everyone who needs something done to their computer.
Description of Work: My hard drive failed and I am not diligent about having back-ups. Nanette came out and took my computer back to her shop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Joanne B.
08/2012
5.0
computer repair
  + -1 more
I would never consider using anybody but her to touch my computer. It was very inexpensive. I would use her again in the future.
Description of Work: I used a Computeraid for computer services. She advised me what to buy. I got a new computer and she transferred all my data from my old computer to my new one and got everything working compatible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Joanne B.
03/2012
5.0
computer repair
  + -1 more
I could not get or receive an email on my computer and I called her for a repair. It was a Sunday when my computer needed the repair and I throught for sure that she could not be able to come out on a Sunday, but she did! I am very happy with her services and I would not consider calling anyone else!
Description of Work: I used their services for computer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Joanne B.
11/2011
5.0
computer repair
  + -1 more
Needed my laptop on a business trip and knew there was something wrong-really slowing it down. Called ComputerAid and Nanette fit me in her schedule before my departure. She came to my home, getting there a few minutes early. Scanned everything, removed trojan infection, updated all programs on both my lap top and my desk top computers. Explained to me what she was doing and how I could do it myself. I would rather pay ComputerAid to update my computers than do it myself. I have complete confidence in what Nanette does.
Description of Work: Updated all virus, maleware programs on both desk top and lap top computers. removed trojan infection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Joanne B.
08/2010
5.0
computer repair
  + -1 more
Quick response and excellent service. Nanette worked on my desktop computer as well as my laptop. Addressed all my problems and made suggestions and did changes so I would have better email and Internet service. Nanette is very knowledgable. I have used her to fix my computer, set up a wireless network, and recover data from a failed hard drive. She has never let me down.
Description of Work: Could not receive email or get on Internet. Also needed updated virus programs and good back-up system. Nanette came to my home to do work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

    Contact information

    414 West Branch Dr, Newport, NC 28570


    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    Computeraid is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 8:00 PM

    Computeraid accepts the following forms of payment: Check
    No, Computeraid does not offer free project estimates.
    No, Computeraid does not offer eco-friendly accreditations.
    No, Computeraid does not offer a senior discount.
    No, Computeraid does not offer emergency services.
    No, Computeraid does not offer warranties.
    Computeraid offers the following services: computer repair, setup, software installation, networking, general tutoring, virus removal, OS setup, security issues & software issues.
    Setup & maintenance of web pages, programming, setting up Ebay page.

    Contact information

    414 West Branch Dr, Newport, NC 28570


    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM