Wright Countertops

Description of Work: Nothing, except measure for the installation of a vanity countertop in granite.

Description of Work: Dineen Wright accepted my deposit for installation of kitchen countertops but would never return any of my phone calls. I contacted the local police department and they called her but she wouldn't return their phone calls either. I started investigating and found a lot of unhappy customers. Currently we are in litigation over the matter. I would never recommend using Wright Countertops to anyone!

Description of Work: Claimed to be Christians. Came out immediately to take estimates. Looked at everything and told us there would not be any issues. We went back to the shop, signed a contract and gave the down payment. We were told to order an undercounter sink and have it mailed to her company. We purchased a sink and new handles, etc. and had it all delivered to her business. I was at work when they came to install the countertop I asked my wife not to pay them the rest of what we owed until I had looked at the countertop. They installed the sink with no issues. They cut the holes for the faucet and hot/cold water handles incorrectly. We could not fully open the hot/cold water since it hid the back of the backsplash. I called and told them the problems. After several no shows for appointments and a different excuse each time for not calling, they finally came out. The employee that came out called and told Mr. Wright (I overheard them discussing the issue). Their employee told him the countertop holes were incorrect and the countertop had to be replaced. Mr. Wright immediately stated "well, that's not going to happen". They sent out another group and wanted to removed the faucet and hot/cold water handles and cut the holes larger. I told them if they did that the hardware would not cover the entire hole and water would leak under my sink into my cabinet. I was told that was the best they cold do. I went to their business and told them I was going to deduct $400.00 from the rest of the money I owed them. They told me to pay the full amount or they would take me to court. I went to my preacher asking for advise (from a Christian point). I emailed Mrs. Wright and told her since she claimed to be a Christian and i claimed to be a Christian we should not go to court but get her preacher and my preacher to review the contract, come to the house to see the work, etc. and their decision would be final. She refused. When I went back and told my preacher her response he told me to pay her what i wanted since he did not believe Christians should be going to court over an issue with another Christian. We paid them in full.

Description of Work: We are planning to upgrade our kitchen countertops and went to Wright's to see what they had to offer. We found exactly the quartz countertop we were looking for and Mr. Wright said that his wife, who was out of the office, did the pricing, but that the range was $55 - $60 per square foot. Mrs. Wright arrived just as we were leaving and promised to work up a quote and e-mail it to us, which she did promptly.